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EnglishWhere to Find Pricing, Customer Stories, and Contact Options on Bazaarvoice
Updated
Bazaarvoice publishes a dedicated pricing and packages page at bazaarvoice.com/pricing-and-packages/, and it routes brands to customer proof and a demo request from the same site. The homepage is the practical starting point: it links to the pricing page, to named success stories (Dole, Molton Brown, Gladiator, Burt's Bees, Hobbycraft), and to a "See it in action" path for a product walkthrough or demo. The site does not publish actual price figures in the material available, so treat the pricing page as the entry point for a quote conversation rather than a rate card.
Pricing and packages
The site's own navigation points to a single pricing page: Pricing and Packages (https://www.bazaarvoice.com/pricing-and-packages/). Use it to understand how Bazaarvoice structures its offerings and what a package conversation covers. Because no dollar amounts or plan tiers appear in the available page content, plan to request a quote rather than compare listed prices. If budget approval is your first gate, ask for pricing before investing time in a demo.
Customer success stories
The homepage features named brands with specific, quotable results. These are the fastest way to judge whether Bazaarvoice fits your category and retail setup.
| Brand | Reported result | What it illustrates |
|---|---|---|
| Molton Brown | 54% lift in revenue per visitor and 43% lift in conversion rate when customers engage with reviews | Reviews as a conversion lever for premium/beauty retail |
| Dole | Average rating of 4.7 stars; review count grew "by the thousands" using ReviewSource | Collecting reviews for packaged foods and new products |
| Gladiator | 93% of sampled customers submitted a review | Sampling programs that build review volume fast |
| Burt's Bees | 94% of sampled customers submitted a review within two weeks, 300+ reviews | Speed of review generation ahead of retail launches |
| Hobbycraft | Retailer-side UGC use (story excerpt truncated on the homepage) | How retailers incorporate UGC |
Each story has a "Read the success story" link from the homepage. Read the one closest to your situation — a brand syndicating to retailers, a brand running sampling, or a retailer — rather than the most impressive number.
Demo and product walkthrough
The homepage's "See it in action" call to action is the demo path. Use it when you want a guided walkthrough of collection, syndication, and optimization rather than self-serve documentation. Before booking, write down your retail partners and the review volume you need, since syndication scope is the detail most likely to change the conversation.
Platform areas to review first
The site describes one platform covering three functions: collecting ratings, reviews, photos, and video; syndicating that content to retailer sites; and optimizing it for discovery and conversion. The homepage cites scale figures — 13,000+ brands and retailers, 1B+ reviews/photos/videos, 18B+ shopper touchpoints, and a 21M+ creator and influencer network — which are useful for a build-vs-buy discussion but not for feature comparison. For feature-level evaluation, work through the existing questions on what Bazaarvoice does, how syndication works, what to evaluate before choosing it, and what results brands report.
Practical sequence
- Open the pricing and packages page and submit a pricing inquiry with your brand size and retail partners.
- Read two success stories from brands similar to yours.
- Request the demo through "See it in action," and ask specifically how syndication to your named retailers would work.
- Compare the quoted package against your review-volume and syndication needs before committing.