Where to Get Support and Updates for TSPG: Painkiller

Updated

The official support and updates channel for TSPG: Painkiller is its Discord server at https://allfearthesentinel.com/discord. The site describes it as the place for "TSPG updates, support for hosting servers, to socialize and more," and asks visitors to read the Discord rules before interacting with the community. For self-service answers, the site navigation also includes a Rules, Policies, and FAQ section, plus a Server List and Server Stats for checking status.

Support Channels Listed on the Site

Channel What it covers Where to find it
Official Discord Hosting support, TSPG updates, community chat allfearthesentinel.com/discord
FAQ Common questions about the service Navigation menu on the site
Rules / Policies Community and server rules you must follow Navigation menu on the site
Server List / Server Stats Checking whether servers are up and how they're performing Navigation menu on the site
Patreon Supporting the clusters; patron benefits include Discord and hosting perks patreon.com/tspg_eb

Using Discord Effectively

The site's own instruction is to read the Discord rules before interacting, so do that first — it sets expectations for how support requests and community behavior are handled. When asking for hosting help, describe your server setup and the specific problem rather than a general "it doesn't work," since the community can only respond to what you share. Updates about the service are also posted there, so it doubles as the announcement feed.

Checking Status Before Asking

If your question is "is the service down or is it just me," the Server List and Server Stats pages answer that without waiting for a reply. Confirm whether your server appears and whether others are affected before posting in Discord — this is the fastest way to separate a personal configuration issue from a cluster-wide problem.

Supporting the Service

TSPG: Painkiller describes itself as a free Zandronum hosting solution based in St. Louis, MO, serving the North American community. Donations through Patreon go toward payment on TSPG clusters, and patrons receive Discord and hosting benefits. Separate donation links exist for Lynstra (Ko-fi) and for Dark-Assassin, the site's creator and primary maintainer (PayPal, Ko-fi, Patreon). These are optional contributions, not a requirement for using the support channels.

Practical Sequence

  1. Check the FAQ and Rules/Policies pages for an existing answer.
  2. Check Server List and Server Stats if the issue looks like an outage.
  3. Join the Discord, read its rules, then post your question with specifics.
  4. Follow TSPG updates in the same Discord rather than looking for a separate news page.