Where to See Communications Management's University Work and How to Get in Touch
Updated
Communications Management (communicationsmanagement.co.uk) is a UK communications consultancy that has worked with higher education institutions since 1987. If you want to judge whether it fits your institution, the site gives you two things to work with: named client testimonials that describe specific projects, and a "Find out who we work with" entry point for exploring further. There is no public case-study library or contact form described in the available page content, so the practical route is to review the testimonials, then use the site's own contact or enquiry route to ask directly.
What the site shows about its university work
The homepage evidence points to three named higher education clients, each quoted on a different type of engagement:
| Client | Role quoted | What the work involved |
|---|---|---|
| The Courtauld | Lorna Gozzard, Director of Communications, Marketing and Commercial | Building relationships with faculty and translating academic work into media-friendly stories |
| Solent University, Southampton | Leigh Rengger, Chief Marketing Officer | A detailed external stakeholder review feeding into a strategy review |
| University of Bristol | Will Marsh, Deputy Director of Communications | Recommendations that restructured and strengthened the Media & PR team |
A further quote attributed to "Justin" describes interviews with senior influencers, suggesting senior-level stakeholder research is part of the offer. These are testimonials rather than full case studies, so treat them as signals of the kinds of projects the firm takes on rather than as detailed evidence of outcomes.
The service areas behind those projects
The site organises its work into four areas, which is the clearest guide to whether your problem matches its offer:
- Audits & Analysis — investigating and overcoming reputational challenges
- Strategy & Support — shaping and delivering communications
- Campaigns & Creativity — creating and building engagement
- HE Partnerships — connecting commercial partners with higher educators
Each area has a "Learn how we do it" link, which is where the site explains method rather than just listing services.
The outcomes it says it works on
The homepage frames its purpose around a set of institutional goals. It states it helps higher educators reach wider audiences, articulate strengths, build reputation, project "pulling power," and bolster impact. The specific outcomes listed are:
- Student recruitment, retention and satisfaction
- Student and staff engagement
- Research funding and commercial income
- Academic and service partnerships
- Public acclaim
- Crisis management
- Policy change influence
If your institution's need sits outside this list, that is a useful signal to raise early in any conversation.
How to get in touch
The page evidence shows a "Find out who we work with" link as the main onward route, but it does not describe a contact form, email address, phone number, or office location. It also gives no pricing information, so cost and engagement terms are not something you can assess from the site alone.
The practical steps are:
- Open the "Find out who we work with" page to see whether your institution type and region are represented.
- Read the "Learn how we do it" pages under each of the four service areas to check the method matches how your team works.
- Use whatever contact route the site provides to ask directly about relevant experience, references, and commercial terms.
What to ask when you make contact
Because the public material is testimonial-led rather than case-study-led, a first conversation is the place to fill the gaps. Useful questions:
- Can you share a full case study, not just a quote, for a project similar to ours?
- Who would actually do the work, and what senior involvement is included?
- How do you handle the faculty-relationship work described in The Courtauld testimonial?
- What does an external stakeholder review like Solent's typically involve, and what does it cost?
The testimonials suggest a consultancy that works at senior level with communications and marketing leadership. Whether that suits a smaller team, a single department, or a non-UK institution is not answered by the available page content — so ask.