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EnglishWhich departments and workflows can Sistava AI employees support?
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Sistava is an AI workforce platform for defined workflows, and it lists AI employees across ten departments: sales, marketing, support, operations, data, finance, product, design, people, and legal. The fit is not "any task in that department" — it is repeatable work with clear inputs, a named owner, and an approval path. Legal is explicitly limited to research and document workflows and does not provide legal advice. Plans start from $50/mo with tier-specific employee capacity, so the number of workflows you can staff depends on the tier you choose.
Departments Sistava covers
The platform describes each department as a set of workflows rather than a job title replacement:
| Department | What the AI employee is meant to do |
|---|---|
| Sales | Define and review repeatable sales workflows |
| Marketing | Support content and campaign workflows with clear inputs |
| Support | Prepare support work for human review and approval |
| Operations | Coordinate repeatable operational tasks |
| Data | Help organize research and analysis workflows |
| Finance | Assist with defined finance-adjacent workflows |
| Product | Support product research and planning work |
| Design | Assist with defined creative workflows |
| People | Support people-operations work with human accountability |
| Legal | Assist with research and document workflows, not legal advice |
Two patterns stand out. First, several departments are framed as preparation rather than completion — support work is prepared for human review, product and data work is research and organization. Second, the departments with the highest stakes (finance, people, legal) are described with qualifiers: "finance-adjacent," "human accountability," "not legal advice." That is a signal about where the platform expects a human to stay in the loop.
What makes a workflow a good fit
The common thread across all ten departments is repeatability. A workflow is a candidate when you can answer three questions:
- What goes in? The platform asks you to give the employee business context, goals, and the tools appropriate to that workflow. If you can't describe the inputs, the employee has nothing to work from.
- Who owns it? Sistava states each workflow should have a clear owner and an appropriate approval path. A workflow with no owner has no one to catch a bad output.
- What does "done" look like? The recommended sequence is to delegate a bounded task, review the result, then expand scope deliberately. Work that can't be bounded is hard to review.
A concrete example: a founder in the testimonials describes a first prospect list that "wasn't great" until they explained the sort of companies they work with more precisely. The workflow (build a prospect list, then follow up) was repeatable and reviewable — the input quality was the problem, and it was fixable by adding context. That is the shape of a workflow that works.
Where Sistava is a weaker fit
Based on how the platform describes itself, these are the cases to think twice about:
- One-off or undefined work. If you can't state the inputs and the repeatable steps, there is nothing to configure. The platform is built around defined workflows, not open-ended requests.
- Work requiring a licensed professional judgment. Legal is the clearest case: research and document workflows only, not legal advice. Finance is described as "finance-adjacent" rather than as accounting or advisory work.
- Work with no review capacity. Every department description assumes a human reviews or approves. If your team can't staff that review step, the workflow is not ready.
- High-volume, low-tolerance output you won't check. One testimonial notes captions sometimes need editing "for our brand." If nobody owns that edit, quality drifts.
How to start without over-committing
The platform's own sequence is the safest path:
- Pick an available role or define a focused workflow. Start with one, not ten.
- Give it business context, goals, and appropriate tools. This is where most early failures originate — see the prospect-list example above.
- Connect supported apps only after reviewing permitted access and actions. Access is a deliberate step, not a default.
- Delegate a bounded task, review the result, then expand scope deliberately.
Before choosing a tier, check the current pricing table, since included credits, employee capacity, and controls vary by tier. The $50/mo starting point tells you the entry price, not how many workflows that tier supports.
FAQ
Can Sistava handle legal work? It assists with legal research and document workflows. It does not provide legal advice.
Does it replace the department? The descriptions consistently frame AI employees as preparing or supporting work that a human reviews and approves, with a named owner and approval path.
Which department should I start with? Whichever has the most repeatable, clearly-input workflow and a person available to review output. Sales, marketing, and support are the most commonly described starting points in the platform's own material.