Which Physitrack Plan Fits Small, Mid-Size, and Enterprise Practices?

Updated

Physitrack segments its offering by practice size: small practices (1–19 clinicians) get fast setup and a ready-made exercise library, mid-size practices (20–100 clinicians) get shared protocol libraries and cross-site outcome views, and enterprise teams (100+ clinicians) get a dedicated success team, org-wide oversight, and custom EHR/EMR integrations. All three tiers list a 14-day free trial. The deciding factor is not feature count but how much coordination across clinicians and sites you need.

Quick comparison

Dimension Small practice (1–19) Mid-size practice (20–100) Enterprise (100+)
Setup effort "Get started in minutes, not hours"; live in one sitting, no setup required Standardise care as you grow Built for high-volume teams
Exercise content 18,000+ clinically validated videos, ready to use Shared protocol libraries across all clinics Same library, org-wide
Coordination Single-team workflow Every clinician and location on the same playbook; scale to new sites without extra admin Full visibility across every clinician and site
Outcomes visibility Dashboard-level patient tracking One view of outcomes across every site Real-time operational oversight, org-wide
Support & integrations Self-serve signup Sales conversation for scaling Dedicated customer success team; custom-built EHR/EMR integrations
Trial 14-day free trial 14-day free trial 14-day free trial

Small practice (1–19 clinicians)

Choose this if you want to prescribe home exercise programs without an IT project. The page's promise is that you can sign up and send your first program the same day, backed by the 18,000+ video library, with engagement features active from day one.

What you actually do: build a program from the exercise library, set reps and sets, and send it to the patient's phone. Patients follow it in PhysiApp, log sessions and discomfort levels, and can message you two ways. You track them from your dashboard.

Verify during the trial: send a real program to one patient and confirm the session logs and discomfort trends appear on your dashboard as expected. The main friction point at this size is usually patient onboarding to PhysiApp, not the clinician side.

Mid-size practice (20–100 clinicians)

Move here when the problem shifts from "can we prescribe remotely" to "are all our clinics doing it the same way." The mid-size tier is built around standardisation: shared protocol libraries so every clinician and location works from the same playbook, the ability to open new sites without adding admin overhead, and a single outcomes view across sites.

Decision test: if you currently maintain separate exercise lists per clinic, or can't answer "how are outcomes trending across our locations" in one screen, this tier addresses that directly. Ask sales how protocol libraries are governed—who can publish a protocol and who can edit it—since that determines whether standardisation holds as you grow.

Enterprise (100+ clinicians)

Enterprise is for health systems and high-volume groups where oversight and integration matter more than individual clinician workflow. The page lists three distinguishing elements: a dedicated customer success team, real-time operational oversight across the organisation, and custom-built integrations with your existing EHR/EMR.

Before committing: scope the EHR/EMR integration early, because custom builds drive timeline. Confirm what "real-time operational oversight" covers in your contract—clinician activity, site performance, or patient outcomes—and how the success team is staffed for your rollout.

What's the same across all tiers

Every tier includes the core loop: program creation from the exercise library, patient engagement through PhysiApp with session and discomfort logging plus gamification and two-way messaging, and clinician-side monitoring with discomfort trends. The AI-first tools described on the site—AI exercise search, AI-powered EMR, and sensor-free motion capture—are presented as platform capabilities rather than tier-specific add-ons; confirm availability for your tier during the trial or sales call.

How to decide

  1. Count clinicians, not patients. The tiers are defined by clinician headcount (1–19, 20–100, 100+), so use that as your entry point.
  2. Name your coordination pain. No cross-site consistency problem: small tier. Consistency problem: mid-size. Integration and org-wide oversight problem: enterprise.
  3. Use the 14-day trial on a real caseload. Run at least one full program-to-outcome cycle before the trial ends; that surfaces patient onboarding friction faster than a demo.
  4. Ask the tier-specific question. Small: how fast can we go live? Mid-size: how are shared protocols governed? Enterprise: what's the integration timeline and success-team model?

Pricing is not published in the available page content, so treat cost as a sales-conversation item for each tier rather than assuming any tier is free beyond the stated trial.