Who Should Use the Official USPS Change-of-Address Form Website?

Updated

Use moversguide.usps.com if you are moving and want to file a Change-of-Address (COA) request directly with USPS so your mail is forwarded to your new address. It is the official USPS site for this task, so it suits individuals and households that prefer to submit the request themselves online rather than through a third-party service. The site requires JavaScript to load, so you need a browser with JavaScript enabled before you can access the form.

Who this site is for

  • Individuals or households moving and needing mail forwarded to a new address.
  • People who want to file directly with USPS instead of using a commercial mail-forwarding or address-change service.
  • Anyone who prefers an official channel for submitting their change-of-address information.

What you can do here

The site is the entry point to the official USPS Change-of-Address form. From here you can start a COA request so USPS forwards mail from your old address to your new one. Because the page loads its content dynamically, the form itself only appears once JavaScript is running.

How to access the form

  1. Open moversguide.usps.com in a modern browser.
  2. Make sure JavaScript is enabled. If it is disabled, the page shows a message that the site doesn't work properly without JavaScript and only displays "Loading…".
  3. Once JavaScript is enabled, the page loads and you can proceed with the Change-of-Address form.

Expected result: the form interface appears and you can begin entering your change-of-address details.

When to consider visiting a Post Office instead

Choose in-person help at a Post Office if:

  • You cannot enable JavaScript or the site will not load for you.
  • You prefer to complete the change-of-address process with staff assistance.
  • You want to verify your request in person rather than online.

Quick comparison

Situation Best option
You can use a JavaScript-enabled browser and want to file directly moversguide.usps.com
JavaScript is unavailable or the page won't load Visit a Post Office
You want staff to help with the request Visit a Post Office

Common snags

  • Blank or stuck page: almost always JavaScript being disabled. Enable it and reload.
  • Assuming it's a third-party service: it is the official USPS change-of-address site, not a commercial forwarder.

If you're moving and want to file your change of address directly with USPS, this site is the right starting point — just confirm JavaScript is on first.