Who Uses the William Paterson University Website, and How to Get in Touch

Updated

wpunj.edu is the official website of William Paterson University in Wayne, New Jersey, and it is organized around distinct audiences rather than a single visitor type. The homepage and its navigation serve prospective students, current students, faculty and staff, parents and family, donors, alumni, and the local community. If you are trying to reach the university, the site provides a Maps & Contact entry along with social media links, and it also offers a Website Comments channel for feedback on the site itself.

Who the site is designed for

The site's "Information For" navigation makes the intended audiences explicit:

  • Prospective students — undergraduate and graduate applicants, including international students, plus school counselors and parents and family supporting an application.
  • Current students — registration, course offerings, academic calendar, library, technology, advisement, and career development.
  • Faculty and staff — a faculty and staff directory, colleges and academic units, and the Office of the Provost.
  • Parents and family — grouped with prospective students in the admissions pathway.
  • Donors and alumni — separate "GIVE" and alumni entries.
  • Local community — a dedicated "Our Local Community" entry, alongside cultural events and athletics open to the public.

This structure matters if you are looking for something specific: the fastest route is usually to pick your audience first, then drill into the relevant section, rather than searching the whole site.

What each audience can do there

Audience Main entry points Typical tasks
Prospective students Admissions, Apply Now, Visit Campus, Request Information, Funding Your Education Apply, check application status, book a visit, ask for information
Current students Register for Classes, Course Offerings by Semester, Academic Calendar, Blackboard, Library Register, find courses, check deadlines, access course tools
Faculty and staff Faculty & Staff Directory, Colleges & Academic Units, Office of the Provost Find colleagues and departments, reach academic administration
Parents and family Admissions, Funding Your Education, Contact Admissions Support an application, understand costs and next steps
Donors and alumni GIVE, Alumni Give, stay connected
Local community Cultural Events, Athletics, Events and Conference Services Attend events, use campus facilities and services

How to get in touch

The site groups contact routes under Maps & Contact, which is the starting point for reaching the university rather than a single general phone number or address listed in the navigation.

For specific needs, the site routes you to the responsible office instead:

  • Admissions questions — Contact Admissions, with separate pathways for undergraduate and graduate admissions, plus an FAQ and upcoming events for international students.
  • Application status — My Application Status, for both undergraduate and graduate applicants.
  • Website problems or feedback — Website Comments.
  • Campus services — individual departments such as Student Accounts (Bursar), Student Enrollment Services, Career Development, Dean of Students, Events and Conference Services, and Veteran/Military Services.
  • Health and safety — University Police, the Rave Guardian mobile app, and Counseling, Health, & Wellness.
  • Accessibility — the Accessibility Resource Center handles disability services.
  • Housing and dining — Residence Life for housing, and Dining Services or Hospitality Services for dining.
  • Getting around — Commuter Services, Transportation Services, and WP Shuttle Bus Schedules (published as a PDF).

Social media links are also provided on the homepage if you prefer to follow or message the university that way.

Practical notes before you reach out

  • Pick the right office first. Because the site separates audiences and departments, contacting Admissions about a bursar question, or the Bursar about an application, will usually slow things down.
  • Check the FAQ and events pages for international students before emailing — common questions may already be answered there.
  • Use the directory for people, not services. The Faculty & Staff Directory is for locating individuals; service questions belong with the relevant department.
  • Website Comments is for the site itself, not for admissions or academic questions.

The site does not publish a single universal contact form or one central phone number in the navigation; contact information is distributed by office, so identifying your category first is the most reliable way to get to the right place.