Why Does MOO Ask Me to Select a Location Before Shopping?
Updated
MOO asks you to pick a country or region before you browse because that choice sets the price, product range, and shipping options you'll see. The location selector page states this directly: choose a location "for your region's price, products and shipping options." In practice, the site you enter determines which catalog and checkout conditions apply to your order, so the selection is a prerequisite for accurate browsing rather than a marketing step.
What the location choice actually changes
The selector page groups three things under the region choice. Each one affects what you can buy and what you'll pay.
Price and currency context
Prices shown on a regional site are tied to that region. The same product can carry different pricing depending on which country storefront you're in, so comparing a price seen on one regional site with another isn't a like-for-like comparison. If you're budgeting, note the region you were browsing when you recorded a price.
Product availability
The product range varies by region. MOO's US site, for example, lists a "Premium Flyers" line, but the selector page doesn't claim every product is offered in every region. Before committing to a specific format or finish, confirm it appears in the regional catalog you've selected.
Shipping options
Delivery choices are tied to the destination region. The selector page frames shipping as one of the three things the location determines, so the options you see after choosing a region are the ones relevant to that region — not a global list.
Regions you can choose from
The selector lists the following options. Note that the United States appears three times, in different languages.
| Region | Notes |
|---|---|
| Australia | English storefront |
| Canada | English storefront |
| Europe | Regional European storefront |
| France | French storefront |
| Germany (Deutschland) | German storefront |
| Italy (Italia) | Italian storefront |
| Netherlands (Nederland) | Dutch storefront |
| Spain (España) | Spanish storefront |
| United Kingdom | English storefront |
| United States (English) | English-language US storefront |
| United States (Français) | French-language US storefront |
| United States (Español) | Spanish-language US storefront |
The three US entries are language variants of the same country storefront, not separate markets — the language changes, the country doesn't.
How to make the choice work for you
- Pick by delivery destination first. If you're shipping to a country with its own storefront, start there; that's the site whose shipping options are built for that address.
- Pick by language second. If your country isn't listed separately, or you prefer another language, use the closest regional storefront or a US language variant.
- Check the product before you design. Open the specific product page in your chosen region and confirm the format, size, and finish you want are offered there.
- Record the region with any price you note. If you're comparing costs or sharing a quote with someone, include which regional site the figure came from.
Common sticking points
- Assuming prices are global. They aren't presented that way; the selector explicitly ties price to region.
- Treating the three US options as different markets. They differ by language, not by country.
- Choosing a region that doesn't match your shipping address. Since shipping options follow the region, a mismatch can leave you without the delivery method you expected.
- Skipping the check on product availability. A product you've seen discussed elsewhere may not be listed in your region's catalog.
If you land on the selector again later, it's the same gate: the region you choose is the one whose prices, products, and shipping you'll be shopping under.