How to Get Started with Sylius: Demos, Docs, and Support
Sylius is an open-source headless eCommerce platform aimed at mid-market and enterprise brands that need custom solutions, built on Symfony. To get started, you can download the free demo, read the docs, join the Slack community, or work with a partner. The right entry point depends on whether you want to evaluate the platform, learn to build on it, or find help for a live implementation.
Start with a demo or product tour
If you are still deciding whether Sylius fits your project, begin with the free demo rather than a full install.
- Sylius Community Edition demo — a demo of the basic open-source version, available after installation.
- Sylius Plus demo — you can request a live demo of Sylius Plus, the commercial edition.
- Product Tour — an overview of key features, architecture, and flows, useful before you commit to installing anything.
- Roadmap — check upcoming features and direction if you need to plan around future capabilities.
The site also lists preconfigured setups for specific models, which are worth reviewing if your business matches one of them:
| Setup | Intended for |
|---|---|
| Elesto | Preconfigured B2B setup for manufacturers and wholesalers |
| Dafre | Built-in multi-vendor logic for marketplace models |
Learn the platform through docs and training
Once you have seen the demo, the developer resources are the next step.
- Docs — the primary reference for building on Sylius.
- Sylius Academy — structured learning material.
- Certification — a way to validate developer knowledge.
- Addons — extensions that add functionality.
- Sylius Connect and the Developer Ecosystem — entry points for developer-facing resources.
The platform is described as the #1 Symfony eCommerce framework, with powerful APIs for headless commerce, unlimited scalability, and a design oriented toward agility and customisability. If your team already works with Symfony, that background shortens the learning curve considerably.
Get community and expert support
Support comes from several directions depending on how much help you need.
- Slack community — the site reports 7,400+ developers on Slack, making it the fastest route for peer questions.
- Partners — you can join the Sylius Partner Program or browse trusted partners to find the right team for your project.
- Services — technical audits, upgrades, and expert support for existing implementations.
- Payment Partners — trusted payment providers that are officially integrated and ready to use with Sylius.
If you are evaluating agencies rather than building in-house, the partner directory and case studies are the practical starting points.
Validate fit with case studies and scale signals
Before committing, it helps to check whether organizations like yours already run on Sylius. The site cites 10,000+ online stores, 700+ contributors, and 76 partners worldwide, and offers case studies plus a direct comparison of Sylius vs. Magento. Those pages are the quickest way to judge whether the platform's positioning — custom B2C and B2B commerce for demanding models — matches your requirements.
A practical order of operations
- Take the Product Tour to understand architecture and flows.
- Download the free demo or request a Sylius Plus demo.
- Read the Docs and work through Academy material if you plan to build.
- Join Slack for day-to-day questions.
- Contact a partner or the services team if you need audits, upgrades, or implementation help.
Note that the site does not publish pricing for Sylius Plus or the services on these pages, so treat cost as something to confirm directly with the Sylius team or a partner rather than assuming from the open-source edition.