How to Book a Counselling Session with Steadfast Counselling

Updated

You can book a session with Steadfast Counselling in three ways: through their online booking site, by downloading the JaneApp, or by contacting the team directly by email or phone at (604) 629-7108. Sessions are available in person or online, with day and evening appointments, 7 days a week, across 4 locations in Greater Vancouver, British Columbia.

If you already know which counsellor you want to see, the fastest route is to view their profile and schedule and book directly. If you are unsure who to see, contact the team for a recommendation based on your situation, or browse the Counsellor Directory to compare areas of focus and therapy style.

Booking Options at a Glance

Method What it's best for What you need to do
Online booking site Choosing a specific time slot yourself Open the booking site, view session options, select a counsellor and time
JaneApp Managing or booking sessions on your phone Download the JaneApp, then view session options
Email Getting a recommendation or asking questions Send an email describing your situation
Phone: (604) 629-7108 Getting a recommendation or booking with help Call and describe your situation
Counsellor Directory / profiles Comparing counsellors before booking Browse focus areas and therapy styles, then click a counsellor's image to see their profile and schedule

Step-by-Step: Booking a Session

  1. Decide whether you want to choose the counsellor yourself or get a recommendation. If you have a preference — for example, you want couples therapy or grief and loss counselling — you can go straight to matching yourself with a counsellor. If you are not sure, the team offers recommendations based on your situation by email or phone.
  2. Browse counsellors if you want to compare. Use the Counsellor Directory to filter by areas of focus and therapy style, or click a counsellor's image to open their individual profile. Each profile shows the counsellor's details and schedule.
  3. Open the booking site or the JaneApp. Both show session options. The JaneApp is the mobile option if you prefer to manage appointments on your phone.
  4. Pick a time that fits. Steadfast Counselling offers day and evening appointments, 7 days a week, so you can choose a slot outside standard working hours.
  5. Choose online or in person. Counselling is available both ways, with 4 locations across Greater Vancouver if you prefer to attend in person.
  6. Confirm your booking. After selecting a session option, complete the booking through the site or app.

Expected result: You will have a confirmed session with a counsellor, at a time and format (online or in person) that works for you.

Choosing the Right Counsellor

Steadfast Counselling is a group of experienced counsellors, and the site lists them by role — Clinical Director & Therapist, Senior Associate Counsellor, Associate Counsellor, and Junior Associate Counsellor. The team includes:

  • Laura Bradley — Clinical Director & Therapist
  • Melody Hazelton, Patrick McGill, Nate Torhjelm — Senior Associate Counsellors
  • Christa Huntley, Rhea Shroff, Melanie Behrner, Ashar Neufeld, Jennifer Harder, Josh Dempsey, Alexa McEwen, Gabriel Ballestero, Ross Dixon — Associate Counsellors
  • Alexandra Kozikova, Christie Stashyn, JeeYe Yoon — Junior Associate Counsellors

Counsellors are trained in a variety of practices and therapies, so if a particular approach matters to you, check individual profiles before booking. The services listed on the homepage include:

  • Individual Counselling
  • Anxiety Counselling
  • Grief & Loss Counselling
  • Trauma Counselling
  • Couples Therapy
  • Couples & Marriage Counselling
  • Separation & Divorce Counselling
  • Emotionally Focused Therapy (EFT)

If your situation spans more than one of these — for example, separation alongside anxiety — a phone call or email for a recommendation may save you time compared with browsing profiles one by one.

Common Questions Before You Book

Can I book outside regular business hours? Yes. Appointments are available day or evening, 7 days a week.

Do I have to attend in person? No. Counselling is offered both in person and online. If you choose in person, there are 4 locations across Greater Vancouver, British Columbia.

What if I don't know which counsellor to pick? Use the Counsellor Directory to compare focus areas and therapy styles, or contact the team by email or phone at (604) 629-7108 for a recommendation based on your situation.

What if I'm in a difficult period or a crisis? The team states that they understand many people seek counselling during a difficult time or in the midst of a crisis, and that they provide a safe place to understand, explore, and make changes that feel right to you.

What to Have Ready

Before you book, it helps to know:

  • Whether you want individual, couples, or another type of counselling
  • Whether you prefer online or in-person sessions
  • Your general availability, since day and evening slots are both offered
  • Any counsellor preference, based on profiles or the directory

If you are unsure about any of these, calling (604) 629-7108 or sending an email is the most direct way to get matched.