steadfastcounselling.com

Steadfast Counselling lets you choose your own counsellor rather than assigning one to you. You can browse a directory of 16 counsellors, filter by areas of focus and therapy style, then view individual profiles and schedules before booking. This guide explains the team structure, how to match a counsellor to your situation, and how to book once you've decided.

Who the counsellors are

Steadfast Counselling describes itself as a group of experienced counsellors dedicated to supporting clients to live a life that matters to them. The team is organized into four levels, which is useful to know because it signals experience and supervision structure:

The level tells you about seniority within the practice, not about whether a counsellor is right for you. A junior associate may be an excellent fit for a specific concern, and a senior counsellor may not specialize in what you need. Use the level as context, then match on focus area.

Match on focus area first

The most reliable way to narrow the list is to start with what you want help with. Steadfast Counselling lists these services:

• Individual Counselling
• Anxiety Counselling
• Grief & Loss Counselling
• Trauma Counselling
• Couples Therapy
• Couples & Marriage Counselling
• Separation & Divorce Counselling
• Emotionally Focused Therapy (EFT)

If your concern maps clearly onto one of these — for example, you're dealing with a loss, or you want couples work — look for counsellors whose profiles name that area. If your situation is less specific, individual counselling is the broadest starting point.

Use the Counsellor Directory to filter

Steadfast Counselling provides a Counsellor Directory specifically for finding counsellors who best match your needs, including their areas of focus and therapy style. This is the intended path when you already know roughly what you're looking for.

A practical sequence:

1. Open the Counsellor Directory.
2. Filter or scan by area of focus (for example, trauma or couples work).
3. Compare therapy styles across the counsellors who match your focus area.
4. Shortlist two or three names.

If you're unsure which focus area fits, the site offers a direct alternative: email or call (604) 629-7108 and ask for a recommendation based on your situation. That route is useful when your concern doesn't fit neatly into a listed service.

Review individual profiles and schedules

Each counsellor has a profile you can open by clicking their image. Profiles show the counsellor's details and their schedule, so you can check availability before committing.

Two things to weigh at this stage:

• Therapy style. The site notes counsellors are trained in a variety of practices and therapies, so styles differ across the team. Read the profile rather than assuming all counsellors work the same way.
• Scheduling fit. Steadfast Counselling offers day or evening appointments, 7 days a week, online or in person, across 4 locations in Greater Vancouver, British Columbia. If you need evenings or weekends, or you want online sessions, check that your shortlisted counsellor offers it.

Booking your session

Once you've chosen, there are three ways to book:

• Online booking site — view session options and book directly.
• JaneApp — download the app to see session options.
• Email or phone — contact the practice at (604) 629-7108 for a recommendation or to arrange a session.

The online booking route and the JaneApp both show session options, so you can confirm times before booking. If you'd rather have someone match you, the phone and email route is the one the practice explicitly offers for recommendations.

A quick decision path

If you want a short version:

• You know your concern → go to the Counsellor Directory, filter by focus area, compare therapy styles, open profiles, book.
• You don't know where to start → call (604) 629-7108 or email for a recommendation based on your situation.
• Scheduling is your main constraint → check profiles for day/evening and online/in-person availability first, then match on focus area.

The practice's own framing is worth keeping in mind: many people seek counselling during a difficult time or in the midst of a crisis, and the goal is a safe place to understand, explore, and make changes that feel right to you. Choosing a counsellor you can be honest with matters more than picking the most senior name on the list.

Steadfast Counselling operates four locations across Greater Vancouver, British Columbia, and offers both in-person and online counselling. According to the practice's homepage, sessions are available day or evening, seven days a week, so you can fit counselling around work, school, or family commitments. The four locations named are Vancouver, North Vancouver, New Westminster, and Langley.

Locations at a Glance

The homepage describes the practice as "4 locations across Greater Vancouver, British Columbia," and lists in-person and online counselling as the two ways to meet.

Hours and Availability

Steadfast Counselling states that it "fits your schedule" with:

• Day or evening appointments — useful if you can only attend outside standard working hours.
• Seven days a week — weekend availability is included in that claim, which matters if weekdays are fully booked for you.

The site does not publish a fixed hourly timetable on the homepage. Instead, it directs visitors to its online booking site or the JaneApp to see actual session options. That means the specific times available depend on the individual counsellor you choose, not on a single clinic-wide schedule.

How to Check Times and Book

1. Browse counsellor profiles. Click a counsellor's image on the homepage to view their profile and schedule. The Counsellor Directory lets you filter by areas of focus and therapy style.
2. Open the booking system. Use the online booking site or download the JaneApp to see session options and available times.
3. Ask for a recommendation if you're unsure. The practice invites you to email or call (604) 629-7108 for a recommendation based on your situation.
4. Choose your format. Decide whether you want to attend at one of the four locations in person or meet online.

Choosing Between In-Person and Online

• Choose in person if you prefer a dedicated space away from home, or if you want to attend at a location convenient to where you live or work in Greater Vancouver.
• Choose online if travel to Vancouver, North Vancouver, New Westminster, or Langley is impractical, or if you need flexibility around a tight schedule.

Both formats are offered across the practice, so the decision usually comes down to convenience and personal preference rather than service availability.

What to Keep in Mind

• The homepage confirms four locations and seven-day, day-or-evening availability, but it does not list street addresses or per-location opening hours. Confirm the exact address and time when you book.
• Availability varies by counsellor. If your preferred time is taken, check another counsellor's schedule or ask for a recommendation by phone or email.
• The practice describes its counsellors as experienced and trained in a variety of practices and therapies, with services including individual counselling, anxiety counselling, grief and loss counselling, trauma counselling, couples therapy, marriage counselling, separation and divorce counselling, and Emotionally Focused Therapy (EFT).

Steadfast Counselling is a group counselling practice based in Greater Vancouver, British Columbia. It offers counselling both in person and online, with appointments available day or evening, seven days a week, across four locations. If you are looking for a counselling practice in that region — or for online sessions with counsellors based there — this page explains what the practice offers and how to find the right counsellor for your situation.

Who they are

Steadfast Counselling describes itself as a group of experienced counsellors dedicated to supporting clients to "live a life that matters to them." The practice acknowledges that many people seek counselling during a difficult time or in the midst of a crisis, and positions itself as a safe place to understand, explore, and make changes that feel right for the client. It also serves people who are not in crisis but want support and guidance to make a change and cannot yet see a way forward.

The practice is led by Laura Bradley, Clinical Director & Therapist, and includes senior associate counsellors, associate counsellors, and junior associate counsellors — a structure that suggests a range of experience levels and fee points may be available, though the homepage does not list pricing.

Services offered

The homepage lists the following counselling services:

• Individual Counselling
• Anxiety Counselling
• Grief & Loss Counselling
• Trauma Counselling
• Couples Therapy
• Couples & Marriage Counselling
• Separation & Divorce Counselling
• Emotionally Focused Therapy (EFT)

The practice notes that its counsellors are trained in a variety of practices and therapies, so the specific approach you receive will depend on the individual counsellor you choose.

Locations and availability

• Four locations across Greater Vancouver, British Columbia. The practice's description names Vancouver, North Vancouver, New Westminster, and Langley.
• Online or in person sessions.
• Day or evening appointments, 7 days a week.

This combination matters if your schedule is the main obstacle: evening and weekend availability plus an online option means you are not limited to a standard weekday, in-office slot.

How to choose a counsellor and book

The practice offers several routes, and the right one depends on how much guidance you want:

The counsellor roster listed on the homepage includes Laura Bradley (Clinical Director & Therapist), Melody Hazelton, Patrick McGill, Nate Torhjelm, Christa Huntley, Rhea Shroff, Melanie Behrner, Ashar Neufeld, Jennifer Harder, Josh Dempsey, Alexa McEwen, Gabriel Ballestero, Alexandra Kozikova, Christie Stashyn, JeeYe Yoon, and Ross Dixon.

What to check before booking

• Fees and insurance coverage — the homepage does not publish pricing, so ask directly when you book, especially if you plan to claim through extended health benefits.
• Counsellor fit — since services span individual work, couples therapy, trauma, and grief, confirm that the counsellor you select lists your area of focus in their profile.
• Format — decide whether you want in-person sessions at a specific location or online, and confirm the counsellor offers that format.
• Availability — the practice advertises seven-day scheduling, but individual counsellors will have their own hours; the booking site or JaneApp will show actual openings.

Steadfast Counselling offers individual counselling, anxiety counselling, grief and loss counselling, trauma counselling, couples therapy, couples and marriage counselling, separation and divorce counselling, and Emotionally Focused Therapy (EFT). The practice describes itself as a group of experienced counsellors trained in a variety of practices and therapies, serving clients in person and online across four locations in Greater Vancouver, British Columbia. If your concern falls within one of those listed areas, this service is likely relevant to you; if you need a specialized service not listed, you would need to confirm availability directly.

Services listed on the site

The homepage names the following counselling services:

The site also states that counsellors are trained in a variety of practices and therapies, so the approach used may vary by counsellor rather than being limited to one method.

Who this fits

• You want help with a specific, named concern. The listed services cover common areas such as anxiety, grief, trauma, and relationship issues, so you can check whether your situation matches one of them.
• You want flexibility in format and timing. The practice offers counselling in person and online, with day or evening appointments, 7 days a week.
• You are in Greater Vancouver. There are four locations across the region, plus online sessions if you prefer not to attend in person.
• You are unsure which counsellor fits. The site provides a Counsellor Directory to match counsellors by areas of focus and therapy style, and individual counsellor profiles are viewable by clicking their images.

How to find the right counsellor or book

1. Review the Counsellor Directory to compare counsellors by areas of focus and therapy style.
2. Open a counsellor profile by clicking their image to see their background and schedule.
3. Book a session through the online booking site or the JaneApp, where session options are listed.
4. Ask for a recommendation by emailing the practice or calling (604) 629-7108 if you want guidance based on your situation.

Expected result: you either book directly with a counsellor whose focus matches your needs, or receive a recommendation if you are unsure where to start.

Common sticking points

• Service list is not exhaustive of every possible concern. The homepage names specific services; if your issue is not among them, contact the practice to confirm whether a suitable counsellor is available.
• Counsellor approaches differ. Because counsellors are trained in multiple therapies, the fit between you and a specific counsellor matters as much as the service category — use the directory and profiles before booking.
• Pricing and insurance details are not stated on the homepage. The page does not list fees or payment options, so ask about cost and coverage when you book or inquire.

The bottom line

Steadfast Counselling is a Greater Vancouver-based practice offering individual, anxiety, grief and loss, trauma, couples, marriage, separation and divorce counselling, and Emotionally Focused Therapy, delivered in person or online with appointments available 7 days a week. It suits people seeking one of those named services who want flexible scheduling and a choice of counsellors. To decide, start with the Counsellor Directory, then book via the online booking site or JaneApp, or call (604) 629-7108 for a recommendation.

You can book a session with Steadfast Counselling in three ways: through their online booking site, by downloading the JaneApp, or by contacting the team directly by email or phone at (604) 629-7108. Sessions are available in person or online, with day and evening appointments, 7 days a week, across 4 locations in Greater Vancouver, British Columbia.

If you already know which counsellor you want to see, the fastest route is to view their profile and schedule and book directly. If you are unsure who to see, contact the team for a recommendation based on your situation, or browse the Counsellor Directory to compare areas of focus and therapy style.

Booking Options at a Glance

Step-by-Step: Booking a Session

1. Decide whether you want to choose the counsellor yourself or get a recommendation. If you have a preference — for example, you want couples therapy or grief and loss counselling — you can go straight to matching yourself with a counsellor. If you are not sure, the team offers recommendations based on your situation by email or phone.
2. Browse counsellors if you want to compare. Use the Counsellor Directory to filter by areas of focus and therapy style, or click a counsellor's image to open their individual profile. Each profile shows the counsellor's details and schedule.
3. Open the booking site or the JaneApp. Both show session options. The JaneApp is the mobile option if you prefer to manage appointments on your phone.
4. Pick a time that fits. Steadfast Counselling offers day and evening appointments, 7 days a week, so you can choose a slot outside standard working hours.
5. Choose online or in person. Counselling is available both ways, with 4 locations across Greater Vancouver if you prefer to attend in person.
6. Confirm your booking. After selecting a session option, complete the booking through the site or app.

Expected result: You will have a confirmed session with a counsellor, at a time and format (online or in person) that works for you.

Choosing the Right Counsellor

Steadfast Counselling is a group of experienced counsellors, and the site lists them by role — Clinical Director & Therapist, Senior Associate Counsellor, Associate Counsellor, and Junior Associate Counsellor. The team includes:

• Laura Bradley — Clinical Director & Therapist
• Melody Hazelton, Patrick McGill, Nate Torhjelm — Senior Associate Counsellors
• Christa Huntley, Rhea Shroff, Melanie Behrner, Ashar Neufeld, Jennifer Harder, Josh Dempsey, Alexa McEwen, Gabriel Ballestero, Ross Dixon — Associate Counsellors
• Alexandra Kozikova, Christie Stashyn, JeeYe Yoon — Junior Associate Counsellors

Counsellors are trained in a variety of practices and therapies, so if a particular approach matters to you, check individual profiles before booking. The services listed on the homepage include:

• Individual Counselling
• Anxiety Counselling
• Grief & Loss Counselling
• Trauma Counselling
• Couples Therapy
• Couples & Marriage Counselling
• Separation & Divorce Counselling
• Emotionally Focused Therapy (EFT)

If your situation spans more than one of these — for example, separation alongside anxiety — a phone call or email for a recommendation may save you time compared with browsing profiles one by one.

Common Questions Before You Book

Can I book outside regular business hours? Yes. Appointments are available day or evening, 7 days a week.

Do I have to attend in person? No. Counselling is offered both in person and online. If you choose in person, there are 4 locations across Greater Vancouver, British Columbia.

What if I don't know which counsellor to pick? Use the Counsellor Directory to compare focus areas and therapy styles, or contact the team by email or phone at (604) 629-7108 for a recommendation based on your situation.

What if I'm in a difficult period or a crisis? The team states that they understand many people seek counselling during a difficult time or in the midst of a crisis, and that they provide a safe place to understand, explore, and make changes that feel right to you.

What to Have Ready

Before you book, it helps to know:

• Whether you want individual, couples, or another type of counselling
• Whether you prefer online or in-person sessions
• Your general availability, since day and evening slots are both offered
• Any counsellor preference, based on profiles or the directory

If you are unsure about any of these, calling (604) 629-7108 or sending an email is the most direct way to get matched.