How to Choose a Counsellor at Steadfast Counselling

Steadfast Counselling lets you choose your own counsellor rather than assigning one to you. You can browse a directory of 16 counsellors, filter by areas of focus and therapy style, then view individual profiles and schedules before booking. This guide explains the team structure, how to match a counsellor to your situation, and how to book once you've decided.

Who the counsellors are

Steadfast Counselling describes itself as a group of experienced counsellors dedicated to supporting clients to live a life that matters to them. The team is organized into four levels, which is useful to know because it signals experience and supervision structure:

The level tells you about seniority within the practice, not about whether a counsellor is right for you. A junior associate may be an excellent fit for a specific concern, and a senior counsellor may not specialize in what you need. Use the level as context, then match on focus area.

Match on focus area first

The most reliable way to narrow the list is to start with what you want help with. Steadfast Counselling lists these services:

• Individual Counselling
• Anxiety Counselling
• Grief & Loss Counselling
• Trauma Counselling
• Couples Therapy
• Couples & Marriage Counselling
• Separation & Divorce Counselling
• Emotionally Focused Therapy (EFT)

If your concern maps clearly onto one of these — for example, you're dealing with a loss, or you want couples work — look for counsellors whose profiles name that area. If your situation is less specific, individual counselling is the broadest starting point.

Use the Counsellor Directory to filter

Steadfast Counselling provides a Counsellor Directory specifically for finding counsellors who best match your needs, including their areas of focus and therapy style. This is the intended path when you already know roughly what you're looking for.

A practical sequence:

1. Open the Counsellor Directory.
2. Filter or scan by area of focus (for example, trauma or couples work).
3. Compare therapy styles across the counsellors who match your focus area.
4. Shortlist two or three names.

If you're unsure which focus area fits, the site offers a direct alternative: email or call (604) 629-7108 and ask for a recommendation based on your situation. That route is useful when your concern doesn't fit neatly into a listed service.

Review individual profiles and schedules

Each counsellor has a profile you can open by clicking their image. Profiles show the counsellor's details and their schedule, so you can check availability before committing.

Two things to weigh at this stage:

• Therapy style. The site notes counsellors are trained in a variety of practices and therapies, so styles differ across the team. Read the profile rather than assuming all counsellors work the same way.
• Scheduling fit. Steadfast Counselling offers day or evening appointments, 7 days a week, online or in person, across 4 locations in Greater Vancouver, British Columbia. If you need evenings or weekends, or you want online sessions, check that your shortlisted counsellor offers it.

Booking your session

Once you've chosen, there are three ways to book:

• Online booking site — view session options and book directly.
• JaneApp — download the app to see session options.
• Email or phone — contact the practice at (604) 629-7108 for a recommendation or to arrange a session.

The online booking route and the JaneApp both show session options, so you can confirm times before booking. If you'd rather have someone match you, the phone and email route is the one the practice explicitly offers for recommendations.

A quick decision path

If you want a short version:

• You know your concern → go to the Counsellor Directory, filter by focus area, compare therapy styles, open profiles, book.
• You don't know where to start → call (604) 629-7108 or email for a recommendation based on your situation.
• Scheduling is your main constraint → check profiles for day/evening and online/in-person availability first, then match on focus area.

The practice's own framing is worth keeping in mind: many people seek counselling during a difficult time or in the midst of a crisis, and the goal is a safe place to understand, explore, and make changes that feel right to you. Choosing a counsellor you can be honest with matters more than picking the most senior name on the list.