简体中文
EnglishWhat is Vietnam Post (vnpost.vn)?
Updated
Vietnam Post (vnpost.vn) is the official website of Vietnam Post - Tổng công ty Bưu điện Việt Nam, the national postal operator of Vietnam. The site is a service portal for both individuals (Cá nhân) and businesses (Doanh nghiệp), covering postal delivery, financial services, digital services, logistics, and public administrative tasks. If you need to send a parcel, track a shipment, estimate postage, find a post office, or handle government paperwork through the postal system, this is the entry point.
Who the site serves
The homepage splits its catalog into two audiences:
- Cá nhân (Individuals) — personal finance, shopping, entertainment, and delivery.
- Doanh nghiệp (Businesses) — collection/payment services, digital services, logistics, and communications/advertising.
Main service categories
| Category | What it covers |
|---|---|
| Chuyển phát (Delivery) | Domestic and international shipping |
| Tài chính cá nhân (Personal finance) | Savings, payments, consumer loans, non-life and life insurance |
| Mua sắm (Shopping) | Online shopping, goods distribution at transaction points |
| Giải trí (Entertainment) | PostJoy |
| Dịch Vụ Số (Digital services) | Payment gateway, digital solutions for businesses |
| Logistics | Business logistics services |
| Truyền Thông, Quảng Cáo (Communications & Advertising) | Commercial advertising, infrastructure exploitation, direct marketing |
| Hành chính công (Public administration) | Receiving, digitizing, and returning administrative procedure results at one-stop desks |
International delivery partners
The site lists several international shipping options, which matters if you are comparing carriers for cross-border parcels:
- VN QuickPost
- UPS
- SF
- EMS
- Economy
- Cross-border e-commerce
Tools available on the site
The homepage exposes a set of self-service utilities:
- Theo Dõi Bưu Gửi — track a shipment by postal code (with a captcha check).
- Tìm Bưu Cục — find a post office.
- Ước Tính Cước — estimate postage.
- Tra cứu mã tiền — look up money transfer codes.
- Giải quyết khiếu nại — file or resolve a complaint.
When you track a shipment, the result page can show the item ID, weight, current status, origin and destination countries, sending and receiving post offices, whether postal insurance was used, a full status timeline (date, time, status text, location), and delivery details.
Public administrative services
A notable part of the site is its role in government paperwork. Vietnam Post cooperates to receive, digitize, and return results for administrative procedures at one-stop desks, following Decision 468/QĐ-TTG dated 27/03/2021. It also handles salary payment (Chi trả công) and receives/returns administrative procedure results through the public postal service.
Language and access
The site offers both Vietnamese and English interfaces, and includes a Đăng nhập (Login) option. The homepage references "premium" in its pricing signals, so some services may carry paid tiers — check the specific service page for terms before assuming a service is free.