How to Track Your Parcel on Vietnam Post (vnpost.vn)

Updated

Vietnam Post's tracking tool lives directly on its homepage at vnpost.vn. Enter your tracking number (called bưu gửi số in Vietnamese) into the "Theo Dõi Bưu Gửi" box, complete the captcha, and submit. You'll then see the parcel's current status plus a full timeline of scans — date, time, location, and status text — along with origin and destination post office details. This works for both domestic and international shipments handled by Vietnam Post, including EMS, VN QuickPost, UPS, SF, and Economy international services.

Step-by-step: tracking a parcel

  1. Open vnpost.vn. The tracking widget is on the homepage, labeled "Theo Dõi Bưu Gửi" (Track Mail/Parcel).
  2. Enter your tracking number in the "Bưu gửi số" field. This is the code printed on your receipt or given by the sender.
  3. Complete the captcha shown next to the input field.
  4. Submit the form. If the number or captcha is wrong, an inline error appears (the site shows info_errors.errors['post_code'] or info_errors.errors['captcha'] messages), and you'll need to correct the entry.
  5. Read the result. The page returns two blocks of information:
    • Shipment summary — tracking ID, weight in grams, current status, accepting country, origin post office (Bưu cục nhận), destination country, destination post office (Bưu cục phát), and whether postal insurance was used.
    • Status timeline — each scan with its date, time, status text, and location (VI_TRI).
    • Delivery information — for delivered items, the delivery date, post office, and delivery status detail.

What the status fields mean

Field (Vietnamese) Meaning
Bưu gửi số Tracking number
Khối lượng (gam) Parcel weight in grams
Trạng thái Current status
Nước chấp nhận Accepting country
Bưu cục nhận Origin / accepting post office
Nước phát Destination country
Bưu cục phát Delivering post office
Bảo hiểm bưu gửi Postal insurance used (yes/no)

The timeline shows the latest status first in the summary line, while the detailed list records each movement event. Status text is in Vietnamese, so common values you'll see include terms for "accepted," "in transit," and "delivered" — the exact wording depends on the scan event.

Other tools on the same page

The homepage tracking area also links to related lookups you may need:

  • Tìm Bưu Cục — find a post office
  • Ước Tính Cước — estimate shipping cost
  • Tra cứu mã tiền — look up a money transfer code
  • Giải quyết khiếu nại — file or check a complaint
  • Tra cứu hồ sơ tại đây — look up administrative/public-service records

Common issues

  • "No information found" or an error message. The tracking number may be mistyped, the parcel may not yet be scanned into the system, or the captcha was entered incorrectly. Re-check the number against your receipt and retry.
  • Status hasn't updated. International parcels can sit without a new scan for several days while in transit or clearing customs. The timeline only reflects events Vietnam Post has recorded.
  • Language barrier. The interface and status text are primarily Vietnamese, though the site offers a Vietnamese/English toggle in the header. Status descriptions in the timeline may still appear in Vietnamese.

If a parcel is overdue or the timeline looks wrong, use the Giải quyết khiếu nại (complaint resolution) link on the same page rather than relying on tracking alone.