What Domestic and International Shipping Services Does Vietnam Post Offer?

Vietnam Post (vnpost.vn) offers both domestic and international shipping through its Chuyển phát (delivery) category. Domestic options cover standard parcel delivery and cash-on-delivery-style services, while international options include EMS, Economy, VN QuickPost, UPS, and SF. Cross-border e-commerce support and add-ons like shipment insurance are also listed. The exact service you can use depends on destination, parcel type, and whether you are sending as an individual or a business.

Domestic Shipping Services

Vietnam Post groups domestic delivery under Chuyển phát trong nước. Based on the site structure, the main domestic-related offerings include:

• Domestic parcel delivery (Chuyển phát trong nước) — the core service for sending parcels within Vietnam.
• Thu Hộ, Chi Hộ (collection and payment on behalf) — a service for businesses that need Vietnam Post to collect payment from recipients or disburse payments, commonly used with cash-on-delivery (COD) e-commerce orders.
• Logistics — broader warehousing and distribution support listed under the business section.
• Public administrative delivery (bưu chính công ích) — receiving, digitizing, and returning results of administrative procedures at one-stop offices, per Decision 468/QĐ-TTg dated 27/03/2021.

For individuals, the practical domestic use case is sending a parcel from one province to another. For businesses, the combination of delivery plus Thu Hộ/Chi Hộ is what supports COD sales.

International Shipping Services

Vietnam Post lists several international delivery options under Chuyển phát quốc tế. The named services on the page are:

The page also mentions Thương mại điện tử xuyên biên giới (cross-border e-commerce), which indicates support for sellers shipping goods internationally.

When choosing between these, the trade-off is generally speed versus cost: EMS and courier-partner options (UPS, SF) are positioned for faster delivery, while Economy is positioned as the budget option. The page does not publish specific transit times or prices, so confirm those at the counter or through the tracking and rate-estimate tools before committing.

Tools That Support Shipping

The site provides several tools tied to sending and receiving:

• Theo Dõi Bưu Gửi — track a shipment by postal code (with a captcha).
• Tìm Bưu Cục — find a post office.
• Ước Tính Cước — estimate shipping cost.
• Tra cứu mã tiền — look up money transfer codes.
• Giải quyết khiếu nại — file or resolve a complaint.

Tracking results can show shipment ID, weight, current status, accepting country, sending office, destination country, destination office, and whether shipment insurance was used. Status history includes date, time, status text, and location.

Add-Ons and Related Services

Beyond basic delivery, Vietnam Post lists:

• Bảo hiểm bưu gửi (shipment insurance) — indicated in tracking data when a shipment is insured.
• Logistics — for business distribution needs.
• Digital services (Dịch Vụ Số) — including a payment gateway and digital solutions for businesses.
• Advertising and direct marketing — commercial advertising and infrastructure exploitation.

How to Decide Which Service to Use

• Sending within Vietnam: start with Chuyển phát trong nước; add Thu Hộ if you need payment collected on delivery.
• Sending abroad, speed matters: look at EMS or the UPS/SF partner options.
• Sending abroad, cost matters: look at Economy.
• Selling cross-border: the cross-border e-commerce service is the relevant entry point.
• Need proof of value coverage: ask about shipment insurance (Bảo hiểm bưu gửi) when sending.

Because the site does not publish rates or transit times in the material reviewed, use Ước Tính Cước to estimate cost and confirm service availability for your specific destination before shipping.