简体中文
EnglishWhat Financial and Digital Services Are Available on Vietnam Post?
Updated
Vietnam Post (vnpost.vn) offers more than parcel delivery. The site organizes its non-shipping offerings into four areas: personal finance, digital services for businesses, e-commerce and shopping, and public administrative services. This article maps what the site lists under each, so you can judge which category matches your need before you log in or contact a branch.
Personal Finance Services
Under the "Cá nhân" (Individual) menu, the finance section lists five service lines:
- Savings deposits (Gửi tiết kiệm) — savings products distributed through the postal network.
- Payments (Thanh toán) — bill and payment services.
- Consumer loans (Vay tiêu dùng) — consumer lending.
- Non-life insurance (Bảo hiểm phi nhân thọ) — property, health, and casualty-type cover.
- Life insurance (Bảo hiểm nhân thọ) — life insurance products.
These are presented as services you access through Vietnam Post's network rather than as standalone online products. The page does not publish interest rates, loan limits, or premium amounts, so treat the site as a service directory and confirm actual terms at a post office or with the partner institution.
Digital Services for Businesses
The "Doanh nghiệp" (Enterprise) menu covers:
- Payment gateway (Cổng thanh toán) — a payment processing service for businesses.
- Digital solutions for businesses (Giải pháp số cho doanh nghiệp) — a broader set of digital tools.
- Logistics — business logistics services.
- Media and advertising (Truyền thông, Quảng cáo) — commercial advertising, infrastructure exploitation partnerships, and direct marketing.
If you run an online store or need to collect payments, the payment gateway and digital solutions entries are the starting points. The site does not list integration steps, fees, or technical requirements on the pages captured here, so plan to contact Vietnam Post directly for onboarding details.
E-commerce and Shopping
Two entries fall under shopping and entertainment:
- Online shopping (Mua sắm online) — an online shopping channel.
- Distribution of goods at transaction points (Phân phối hàng hóa tại điểm giao dịch) — selling goods through post office counters.
- PostJoy — listed under entertainment.
This is a retail-facing layer on top of the postal network, not a general marketplace. If your goal is to sell through Vietnam Post's physical points of presence, the distribution service is the relevant one.
Public Administrative Services
Vietnam Post handles administrative paperwork under a government program:
- Receiving, digitizing, and returning results of administrative procedures at one-stop service counters, per Decision 468/QĐ-TTG dated 27/03/2021.
- Salary payment (Chi trả công).
- Receiving documents and returning administrative results through the public postal service.
In practice, this means you can submit certain government documents at a post office, have them digitized and forwarded, and receive the result back through the same channel. The exact list of eligible procedures is not on the captured page, so check with your local post office for the specific paperwork you need.
Tracking and Lookup Tools
The site's utility tools sit alongside these services and are useful regardless of which category you use:
| Tool | What it does |
|---|---|
| Track a parcel (Theo dõi Bưu Gửi) | Enter a tracking code to see status history, origin/destination post offices, and weight |
| Find a post office (Tìm Bưu Cục) | Locate a branch |
| Estimate postage (Ước Tính Cước) | Get a shipping cost estimate |
| Look up money transfer code (Tra cứu mã tiền) | Check a money transfer reference |
| Complaint resolution (Giải quyết khiếu nại) | File or follow a complaint |
The tracking result shows fields such as parcel number, weight, current status, accepting country, sending office, destination country, and destination office, plus a timestamped status history and delivery details.
How to Decide Which Service Fits
- You want to save, borrow, pay bills, or buy insurance → start with the personal finance section, then confirm terms at a branch.
- You run a business and need payment collection or digital tooling → look at the payment gateway and digital solutions entries, and contact Vietnam Post for integration and pricing.
- You want to sell goods through post offices → the goods distribution service is the match.
- You need to submit or collect government paperwork → the administrative services program is the relevant one; confirm your specific procedure locally.
The site does not publish pricing, interest rates, or eligibility rules for these services, and login is required for some functions. Treat any figure you need as something to verify directly rather than infer from the site.