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EnglishWhich CMS Platforms Does Splat Graphics Provide Support For?
Updated
Splat Graphics (splatgraphics.com.au) lists support for four content management and e-commerce platforms: WordPress, Joomla, Magento, and Bigcommerce. These appear as separate service pages under its Website Support section, alongside general website support. If your site runs on one of these four platforms, it falls within the scope of what the business advertises. If your site runs on something else, the site does not name it, so you would need to ask directly.
The four supported platforms
| Platform | Type | What the site says |
|---|---|---|
| WordPress | CMS / blogging | Listed as "WordPress Support" and "Wordpress Support Expert" |
| Joomla | CMS | Listed as "Joomla Web Support" and "Expert Joomla Support" |
| Magento | E-commerce | Listed as "Magento Web Support"; a client review describes a Magento build in 2016 with ongoing support since |
| Bigcommerce | E-commerce (SaaS) | Listed as "Bigcommerce Support" |
The distinction matters: WordPress and Joomla are general-purpose CMSs, while Magento and Bigcommerce are e-commerce platforms. If you run an online store rather than a content site, the relevant service line is the e-commerce one.
What "support" covers here
The support service is described as fixing website issues, keeping a site up to date, and helping you maintain your own site — including help when you make a mistake. So the offer is not only break-fix work but also hand-holding for clients who edit their own content.
Client reviews on the page back this up in specific terms:
- A Darling Harbour Marina contact says Splat maintains and updates four company websites.
- An IMAP Support contact describes ongoing help plus implementation of new feature pages as part of regular services.
- A Magento client (BestDirect Online) says the site was built in 2016 to specific requirements and has had ongoing support since.
- A Forestry Commission contact mentions maintaining and tweaking a SharePoint-based intranet — note this is a platform not listed in the support menu, which suggests the listed platforms are the advertised scope rather than a hard limit.
How to decide whether this fits your site
- Identify your platform. Check your admin login URL or your hosting control panel — WordPress, Joomla, Magento, and Bigcommerce each have recognisable admin paths and branding.
- Match it against the list above. A direct match means your platform is explicitly advertised as supported.
- If you are on SharePoint, Drupal, Squarespace, Wix, or a custom build, the site does not advertise support for it. The SharePoint review shows adjacent work has happened, but treat that as a question to raise, not a guarantee.
- Check the version, not just the platform. Magento in particular has had major version changes, and a site built in 2016 may be on an older branch. Ask whether your specific version is covered.
- Ask what "support" includes in your case — fixes only, updates, backups, security patching, or content changes — since the page describes the service in general terms rather than as a fixed package.
Practical notes
- The business is based on Sydney's Northern Beaches and names Manly and Brookvale in its service area, so timezone and on-site availability suit Australian clients.
- No pricing is published on the page, so cost has to be obtained by enquiry.
- The site emphasises responsiveness and fast turnaround in multiple reviews, which is worth testing with a small initial task before committing to ongoing support.
If your site runs WordPress, Joomla, Magento, or Bigcommerce, Splat Graphics advertises support for it directly. For anything else, the honest answer is that the site does not say — ask before assuming.