splatgraphics.com.au

Yes — the evidence on Splat Graphics' site points to custom build work, not just template sites. The clearest example is a client who says Splat Graphics built and designed their Magento website in 2016 "to incorporate very specific requirements and functionality for our business," and who has used the company for ongoing support since. If your project needs tailored features rather than an off-the-shelf theme, that testimonial is the most directly relevant signal available.

What the evidence actually shows

The site's support page mixes service descriptions with client quotes. Reading them together gives a picture of the kind of work Splat Graphics takes on:

The pattern across these quotes is feature work and problem-solving on existing or newly built sites, rather than purely cosmetic redesigns.

Platforms covered

The site lists support for several CMS and e-commerce platforms:

• WordPress
• Joomla
• Magento
• BigCommerce
• SharePoint (mentioned in a client testimonial rather than the service list)

The service description also covers CMS work generally, mobile website support, and helping clients maintain their own sites — including support "if you make any mistakes."

What this means if you need custom functionality

A few practical points follow from the above:

• Custom builds are in scope. The Magento project is the strongest evidence, since the client explicitly frames it as built around specific business requirements.
• Post-launch development is normal. Multiple testimonials describe ongoing feature additions and fixes, so custom work isn't limited to the initial build.
• Unusual setups aren't automatically out of scope. The SharePoint intranet reference shows work outside the mainstream CMS list.
• You'll need to confirm your specific requirements directly. The site doesn't publish a portfolio breakdown, technical stack details, or pricing. Whether your particular feature set is feasible, and what it costs, can only be established by contacting them.

Questions worth asking before you commit

Because the public information is testimonial-led rather than a detailed capability statement, it's worth putting these to Splat Graphics directly:

1. Have you built features similar to mine before, and can you show an example?
2. Which platform do you recommend for my requirements, and why?
3. How are custom features scoped and quoted — fixed price or ongoing?
4. What happens after launch if the feature needs changes?
5. Who owns the code and the site once the project ends?

The testimonials suggest a responsive, problem-solving approach, but they don't substitute for a scoped answer about your own project.

Splat Graphics (splatgraphics.com.au) lists support for four content management and e-commerce platforms: WordPress, Joomla, Magento, and Bigcommerce. These appear as separate service pages under its Website Support section, alongside general website support. If your site runs on one of these four platforms, it falls within the scope of what the business advertises. If your site runs on something else, the site does not name it, so you would need to ask directly.

The four supported platforms

The distinction matters: WordPress and Joomla are general-purpose CMSs, while Magento and Bigcommerce are e-commerce platforms. If you run an online store rather than a content site, the relevant service line is the e-commerce one.

What "support" covers here

The support service is described as fixing website issues, keeping a site up to date, and helping you maintain your own site — including help when you make a mistake. So the offer is not only break-fix work but also hand-holding for clients who edit their own content.

Client reviews on the page back this up in specific terms:

• A Darling Harbour Marina contact says Splat maintains and updates four company websites.
• An IMAP Support contact describes ongoing help plus implementation of new feature pages as part of regular services.
• A Magento client (BestDirect Online) says the site was built in 2016 to specific requirements and has had ongoing support since.
• A Forestry Commission contact mentions maintaining and tweaking a SharePoint-based intranet — note this is a platform not listed in the support menu, which suggests the listed platforms are the advertised scope rather than a hard limit.

How to decide whether this fits your site

1. Identify your platform. Check your admin login URL or your hosting control panel — WordPress, Joomla, Magento, and Bigcommerce each have recognisable admin paths and branding.
2. Match it against the list above. A direct match means your platform is explicitly advertised as supported.
3. If you are on SharePoint, Drupal, Squarespace, Wix, or a custom build, the site does not advertise support for it. The SharePoint review shows adjacent work has happened, but treat that as a question to raise, not a guarantee.
4. Check the version, not just the platform. Magento in particular has had major version changes, and a site built in 2016 may be on an older branch. Ask whether your specific version is covered.
5. Ask what "support" includes in your case — fixes only, updates, backups, security patching, or content changes — since the page describes the service in general terms rather than as a fixed package.

Practical notes

• The business is based on Sydney's Northern Beaches and names Manly and Brookvale in its service area, so timezone and on-site availability suit Australian clients.
• No pricing is published on the page, so cost has to be obtained by enquiry.
• The site emphasises responsiveness and fast turnaround in multiple reviews, which is worth testing with a small initial task before committing to ongoing support.

If your site runs WordPress, Joomla, Magento, or Bigcommerce, Splat Graphics advertises support for it directly. For anything else, the honest answer is that the site does not say — ask before assuming.

Splat Graphics states that it builds a "web presence that works on all devices," and it lists both "Mobile Website support" and "Better Rankings on Google" among its services. The site also includes a client review noting that a site it built "works with PCs, phones and iPads." So the short answer is yes: mobile compatibility and search visibility are both part of what the business advertises. The more useful question is what that actually covers, and how to judge whether it matches your project.

What Splat Graphics says it does

Based on the site's own service listings, two items are directly relevant:

• Mobile Website support — listed as a service, alongside the stated aim of a web presence that works on all devices.
• Better Rankings on Google — listed as a service, indicating search visibility is treated as part of the offering rather than an afterthought.

The site describes its broader work as "Web Site design and development service" covering CMS, Joomla, WordPress and Magento, based on Sydney's Northern Beaches (the service area named in the page title includes Northern Beaches, Manly and Brookvale).

Evidence from client reviews

The page includes testimonials that speak to device compatibility and ongoing site usefulness:

The Halytech review is the most direct confirmation of responsive, cross-device output. The IMAP and BestDirect reviews are more about reliability and custom functionality than about search ranking specifically.

What to verify before you commit

The site advertises mobile support and better Google rankings, but it does not publish specifics such as performance scores, SEO audit reports, or ranking outcomes. If those matter to your decision, ask directly:

• For mobile: request examples of recent sites and check them yourself on a phone — look at load speed, tap target sizes, and whether text reflows without horizontal scrolling.
• For Google visibility: ask what "better rankings" means in practice — on-page optimisation, technical fixes, content, or ongoing SEO — and whether it is a one-off setup or a recurring service.
• For platform fit: confirm which CMS your project will use. The listed platforms are Joomla, WordPress, Magento and Bigcommerce, plus SharePoint intranet work in at least one review. If you need a different stack, ask before assuming.
• For ongoing support: the support page describes fixing issues, keeping sites up to date, and helping clients maintain their own sites — including support "if you make any mistakes." Clarify response times and whether support is included or billed separately, since pricing is not published on the page.

Who this fits

Splat Graphics looks like a reasonable fit if you are a small or medium business on Sydney's Northern Beaches (or nearby) wanting a CMS-based site — particularly WordPress, Joomla, Magento or Bigcommerce — with ongoing maintenance and a stated focus on working across devices and being findable on Google. It is a weaker fit if you need published performance benchmarks, transparent upfront pricing, or a platform outside those listed, unless you confirm those points first.

Splat Graphics is a web design and development provider based on Sydney's Northern Beaches (the Manly and Brookvale area). It builds websites and, just as importantly, supports and maintains them afterward — across platforms including WordPress, Joomla, Magento and Bigcommerce. If you need a site that works on all devices and someone to keep it running and fix problems quickly, that is the service it describes.

What Splat Graphics does

The site positions the business around two connected jobs: creating a web presence, and keeping it working once it is live.

• Website design and development — building sites intended to work on all devices (PCs, phones and tablets), not just desktop.
• CMS-based builds — work across Joomla, WordPress, Magento and Bigcommerce, so the platform can be matched to the project rather than fixed in advance.
• Website support and maintenance — fixing issues, keeping sites up to date, and helping clients maintain their own sites.
• Ongoing assistance — support when clients make mistakes or need help with changes.

Platforms supported

The site also references better rankings on Google and mobile website support as part of its offering.

How the support side works

The stated approach is to fix the website issue and then work with you to keep the site current — including enabling you to maintain your own site, and stepping in if you make a mistake. This is a "can do" style of support aimed at getting jobs done quickly.

Client feedback on the site reinforces this pattern:

• A Darling Harbour Marina contact describes Splat maintaining and updating four company websites, and solving problems with a logical, common-sense approach.
• An IMAP contact credits Splat with improving operational reliability and turning the website into an essential business tool, while also asking Mark to implement critical new feature pages as part of regular services.
• BestDirect Online notes a Magento build in 2016 with ongoing support since, covering technical issues "no matter how big or small."
• A Forestry Commission contact mentions maintaining and tweaking a SharePoint-based intranet at a competitive cost.
• A media publishing contact describes complex issues being fixed quickly.
• A Halytech contact highlights a site that still looks good years later, is well set out, easy for customers to search and find products, and works across PCs, phones and iPads.

Who this suits

Splat Graphics fits businesses and organisations on or near the Northern Beaches that want a site built on a mainstream CMS and, crucially, want a responsive support relationship afterward — including clients who prefer to handle some maintenance themselves but want a reliable fallback. The mix of testimonials (marina, support organisation, e-commerce, forestry, media, technology) suggests it works with both small businesses and organisations running multiple or content-heavy sites.

If you only need a one-off build with no ongoing maintenance, the support emphasis here is less relevant to you. If you need someone to keep several sites current and respond fast when something breaks, that is the core of what this provider describes.

Splat Graphics provides website support for businesses on Sydney's Northern Beaches and beyond, covering Joomla, WordPress, Magento, and Bigcommerce sites. Its stated approach is to fix the reported issue, help keep the site up to date, and assist clients in maintaining their own site — including support when clients make mistakes themselves. If your site is broken, out of date, or you want to handle more of the maintenance yourself without being left stranded, that combination is the core of what this service offers.

What the support service actually covers

Based on the site's own description, support work falls into three connected areas:

• Fixing website issues — diagnosing and resolving problems on an existing site.
• Keeping the site up to date — ongoing maintenance so the site doesn't fall behind.
• Enabling self-maintenance — helping clients build the skills to maintain their own site, and stepping in when a client's own changes cause a problem.

That third point is the distinguishing feature. Many support arrangements only fix faults; Splat Graphics explicitly frames support as including guidance so you can make your own updates, with a safety net if something goes wrong.

Platforms supported

The site lists support for four content management systems:

It also references mobile website support and better rankings on Google as part of its service headings. If your site runs on one of these four platforms, it falls within the stated support scope. If it runs on something else, the site does not claim coverage, so confirm before assuming.

How issues are handled in practice

The site describes a "can do" approach to website issues and an appreciation that jobs need to be done ASAP. Client testimonials on the page reinforce this in specific terms:

• A client managing four company websites (Darling Harbour Marina) describes Mark as taking a logical, common-sense approach to problems that seem difficult to most people.
• A client with an IMAP website credits the work with improving operational reliability and making the website an essential business tool, and notes that because the response is fast, they also ask for critical new feature pages to be implemented as part of regular services.
• A Magento client (BestDirect Online) whose site was built in 2016 with specific functionality reports ongoing support since then, with technical issues handled regardless of size to limit service disruption.
• A client maintaining a SharePoint-based intranet over three years reports each problem or task solved without fuss at a competitive cost.
• A media publishing client describes complex issues being fixed quickly and without fuss.

The pattern across these accounts: responsiveness, handling both small and complex problems, and doing so as part of an ongoing relationship rather than one-off fixes.

What this means if you're deciding

This support model suits you if:

• Your site runs on WordPress, Joomla, Magento, or Bigcommerce.
• You want a single contact for both urgent fixes and routine upkeep.
• You want to learn to make your own content or site changes, with someone to call when you break something.
• You value fast turnaround on critical issues, including new feature pages added alongside regular support.

Check first if:

• Your site is on a platform outside the four listed.
• You need a formal service-level agreement with guaranteed response times — the site describes an ASAP approach and responsiveness in testimonials, but does not publish specific response-time commitments.
• You want pricing up front — the page does not list rates or packages, so you would need to ask.

Practical next step

Before contacting them, gather the details that make a support request actionable:

1. The platform your site runs on (WordPress, Joomla, Magento, or Bigcommerce).
2. A clear description of the problem and when it started.
3. Whether you want a one-off fix, ongoing maintenance, or help learning to maintain the site yourself.
4. Any recent changes you made that preceded the issue — relevant given the stated willingness to help when clients make mistakes.

With those in hand, you can describe the job and get a direct answer on scope and cost.