Are Pinball Medics Parts Orders Shipping Right Now?

Updated

Yes. Pinball Medics states that parts orders are shipping again after a pause of about a month and a half. The same notice says a large backlog is still being worked through and that the business is still rebuilding, so customers should expect delays rather than normal turnaround times.

What the Current Notice Says

The update, dated October 8, 2026, is the clearest signal on the site about parts order status. It covers three points:

  • Shipping has resumed. Parts orders are going out again.
  • Delays are expected. A "huge backlog" built up during the pause and is being cleared.
  • Operations are still recovering. The notice says the team is "still rebuilding," which suggests service may not yet be at full speed.

The site does not publish a specific shipping timeline, cutoff date, or per-order estimate in this notice, so any delivery date you are given should come from direct contact with Pinball Medics rather than from the website.

What This Means If You Are Ordering Parts

If you need a part urgently, the notice is a reason to plan around a slower-than-usual process. A practical approach:

  1. Check the notice before ordering. The "Latest News" section is where shipping updates appear, so confirm the status has not changed since October 8, 2026.
  2. Ask about your specific part before paying. Because the backlog is described as large, availability and dispatch timing can vary by item. A quick email or message about the exact part gives you a real answer instead of an assumption.
  3. Build extra time into any repair schedule. If the part is for a machine you need working by a certain date, order as early as possible and keep the delay in mind.
  4. Keep your order reference. With a backlog being cleared, having your order details ready makes it easier to follow up if something does not arrive.

Other Things Worth Knowing Before You Order

The site also carries a notice headed "Canada-U.S. Tariff Watch — Pinball Machines & Parts Not Affected," which indicates that the tariff situation being tracked does not apply to pinball machines and parts. If cross-border costs were part of your concern, that notice addresses it directly.

Pinball Medics describes itself as a Canadian source for pinball machines, parts, and repair, and says it offers new machines from Stern, Jersey Jack, and other manufacturers with local service. That context matters for parts buyers: the same business handles machines and service, so a parts question can often be raised alongside a service question.

When to Contact Them Instead of Relying on the Site

The website gives status, not schedules. Contact Pinball Medics directly if:

  • You need a delivery date for a specific order.
  • You are ordering a part for a time-sensitive repair.
  • You placed an order during the pause and have not received an update.
  • You want to confirm a part is in stock before paying.

For everything else, the short answer stands: parts orders are shipping, but expect delays while the backlog is cleared.