Can SurveyLab Handle Multi-Language Questionnaires?

Updated

Yes. SurveyLab supports multi-language questionnaires, including right-to-left languages such as Hebrew and Arabic. The system automatically detects each respondent's browser language settings and displays the appropriate survey translation, so you can run one survey across multiple language groups without manually routing respondents to different versions.

How the language matching works

The mechanism is browser-based rather than link-based:

  1. You build the survey and provide translations for each language you need.
  2. A respondent opens the survey link.
  3. SurveyLab reads the browser's language setting.
  4. The matching translation is shown automatically.

This means the same survey URL serves every language, and respondents generally see their own language without choosing it. If a respondent's browser language has no matching translation, the behavior depends on which translations you have configured — so it is worth deciding in advance what should happen for languages you do not cover.

What this is useful for

  • International research — one questionnaire distributed across markets, with results collected in a single project.
  • Multilingual customer bases — customer experience or satisfaction surveys where respondents should not have to pick a language.
  • Right-to-left audiences — Hebrew and Arabic are explicitly supported, which matters because RTL layout is a common failure point in survey tools.

Practical points to check before you commit

  • Translation coverage. Automatic detection only helps if the translation exists. Confirm which languages you will actually author.
  • RTL rendering. Test an Arabic or Hebrew version end to end, not just the text fields — check how questions, scales, and answer options lay out.
  • Fallback language. Decide which language appears when detection finds no match.
  • Question types. Verify that any advanced question types you rely on behave correctly in each language.

Trying it

SurveyLab offers a free sign-up and a 14-day trial, and the site provides a complete list of features alongside its pricing page. For a multilingual project, the fastest way to validate the setup is to build a short survey with two or three translations — including one RTL language if relevant — and open it in browsers set to different languages to confirm the correct version appears each time.