How a Hlido Engagement Runs, from Ideation to Post-Production Support

A Hlido engagement runs in four written, sequential stages: ideation and strategy, design and development, delivery, and post-production support. The work is scoped and quoted in writing, milestones are set in writing, and delivery is accepted against an agreed list of what the system must do. This structure suits businesses in Prague and elsewhere that want a technology project or AI deployment taken from an idea to a system running in production, then supported after go-live.

Stage 1: Ideation and strategy

The engagement opens with a short call on the problem. Hlido then produces a written assessment covering what to build, buy or leave alone, and what it costs to run. This is the point where the commercial shape of the project is fixed: scoped and quoted in writing before development begins.

The advisory work behind this stage includes technology strategy and roadmaps, from a first CTO-level view to a specific project; architecture, build-versus-buy and vendor selection; the cost to build versus the cost to run; AI adoption where it pays back in your operation and where it does not; and governance and EU AI Act readiness, delivered as a gap list with owners and dates.

Stage 2: Design and development

Once the assessment is agreed, Hlido handles architecture, build and integration with the systems you already run. Milestones are recorded in writing, so progress is checkable against agreed points rather than informal updates. AI is included where it earns its place in the design, not as a default component.

Stage 3: Delivery

Delivery is accepted against an agreed list of what the system must do before go-live. The stage also includes training your team and a hand-over you can maintain. The acceptance list is the practical control here: it defines what "done" means and gives both sides a concrete basis for sign-off.

Stage 4: Post-production support

Hlido stays after go-live, supporting both what it built and what you already run. Support covers:

• Monitoring and incident watch across the systems and tools you depend on.
• Fixes, improvements and small changes to the delivered system as your processes change.
• Regression checks when a vendor ships a change, so a regression is caught before your customers find it.
• A named point of contact for questions.

Support runs on a cadence you choose, so the level of ongoing involvement is a decision you make rather than a fixed package.

The engagement at a glance

Who this structure fits

This model suits a business that wants one practice to carry a project from the first idea through production and beyond, with commitments documented at each stage. It also fits organisations that need advisory input first — for example, a leadership or procurement team weighing build versus buy, or a compliance team preparing for the EU AI Act — before committing to development.

Two related capabilities sit alongside the core engagement: cybersecurity is delivered with channel partner IrisInfosec, and automation with AutomationEdge. If security or automation is part of your scope, raise it during the ideation call so it is reflected in the written assessment and quote.

What to prepare before the first call

To make the ideation call productive, bring the problem statement, the systems the new work must integrate with, and any constraints on budget or timeline. The output of that call is a written assessment, so the clearer the problem, the more specific the scope and quote you receive.