How do I start a device protection claim on protect.likewize.com?

To start a claim, open protect.likewize.com and use the “File a claim or service request” section. Select your carrier or provider from the list on that page, and you’ll be routed to the claim path for that program. If your provider isn’t listed, use the “Can't find what you're looking for?” option instead.

What you need before you start

• The name of your carrier, retailer, or insurer—the one your device protection is actually billed through or included with. This is the key detail, because Likewize administers many separate programs and the claim entry point depends on which one covers you.
• Your device and policy details handy, in case the next screen asks for them. The site’s landing page doesn’t spell out the full form, so have your account or policy information ready rather than guessing.

Step-by-step

1. Go to protect.likewize.com.
2. Find the “File a claim or service request” section.
3. Select your carrier from the provider list. The page lists a long set of brands and programs, including (among others) Boost Mobile, Freedom Mobile, Rogers, Fido, SaskTel, Videotron, Target, Newegg, and several bank or insurance programs such as Barclays Tech Packs, HSBC, NatWest, RBS, Santander, and Ulster Bank.
4. Follow the claim flow that opens for your selection.
5. If your provider isn’t on the list, choose “Can't find what you're looking for?” to find the right route.

Expected result: you land on the claim or service-request entry point tied to your specific protection program, rather than a generic form.

Why the carrier choice matters

Likewize doesn’t run a single universal claim form. Coverage is provided and administered through different arrangements depending on your program. The site notes, for example, that for insurance policyholders in Quebec, Manitoba, and Saskatchewan, coverage is provided by Zurich Insurance Company Ltd (Canadian Branch) or AIG Insurance Company of Canada and administered by Likewize Device Protection, Ltd. For US policyholders, Likewize Agency, LLC is the licensed agency (in California, Likewize Agency, LLC d/b/a Likewize Insurance Agency, LLC, NPN#13519215), and Likewize Device Protection, LLC is the claims administrator.

In practice, that means two people with “Likewize protection” can have different claim routes and different administrators. Picking the wrong provider sends you down the wrong path.

Common sticking points

• Your provider isn’t listed by the name you know it. Try the retailer or bank you bought the plan through, not just the wireless brand—many entries on the list are retail or financial partners.
• You’re not sure who administers your plan. Check your policy documents or the confirmation email from when you enrolled; the brand named there is the one to select.
• You have a service request rather than a broken device. The same section covers both claims and service requests, so start there either way.

Quick reference

If you’re only trying to understand what the service is before filing, the site describes Likewize as trusted by major brands and over a billion people globally—but the practical next step for a problem is still the claim section above.