How much does teem cost and is there a free trial?
Updated
teem costs $49 per month, and there is a free trial. That single price covers the whole product described on teem.so: live chat, a feature request board, a help center, and a changelog, all delivered inside one widget embedded in your app. If you are a SaaS team comparing all-in-one support tools, the relevant question is not just the number — it is what that number includes and what you have to do before you can judge it.
What the $49/month covers
According to the teem site, the plan bundles four things that are often bought separately:
| Component | What it does |
|---|---|
| Live chat | A person on your team answers every chat |
| Feature request board | Customers vote on requests; teem emails everyone who voted when you ship it |
| Help center | Documentation your customers can read in-app |
| Changelog | Release notes surfaced in the same widget |
The site's framing is "people-first, AI-enabled": you can answer from your AI while the customer still gets a person. It also states you can run everything from the teem dashboard or from an AI agent such as ChatGPT or Claude.
Is there a free trial?
Yes. The site offers a free trial and a "Start a free trial" call to action. The published material does not state the trial length, whether a card is required, or what happens at the end of the trial — so treat those as things to confirm on the signup page rather than assumptions.
What you need before the price means anything
The $49 is a subscription for a hosted product, not a self-hosted script. Two practical prerequisites come from the install instructions:
- An organization key. The site says your organization key appears on the install page once you sign up. Without signing up, you cannot wire the widget to your account.
- A place to embed the script. teem ships as a hosted script, and the instructions explicitly say not to write a widget yourself.
The install flow is agent-assisted. The site provides a prompt you can paste into Claude Code, Cursor, or Codex:
Install teem in this app. Read https://teem.so/install.md and follow it.
teem ships as a hosted script. Do not write a widget.
The expected result is that the agent reads the install document and adds the hosted script to your app, after which the widget appears in-app and your dashboard starts receiving chats and requests.
How to decide whether $49/month is worth it
Use the same dimensions you would apply to any support stack:
- Consolidation. If you currently pay for a chat tool, a feedback board, a docs site, and a changelog separately, one line item at $49 is easy to justify. If you already have most of these and only need chat, the bundle is less compelling.
- Team size and seats. The published pricing signal is a flat $49/month figure. The site material does not describe per-seat pricing, so if seat count matters to your budget, verify it before committing.
- The ship-notification loop. The distinctive mechanic is that shipping a requested feature triggers an email to everyone who voted for it. If closing that loop manually is a real cost for your team, this is the feature to evaluate first during the trial.
- AI-agent workflow. If your team already works inside ChatGPT, Claude, Cursor, or Codex, the agent-driven setup and dashboard control may reduce onboarding time. If not, you are paying for a capability you will not use.
A reasonable trial plan
- Sign up and locate your organization key on the install page.
- Run the install prompt in your coding agent, or add the hosted script manually if you prefer.
- Confirm the widget renders in your app and that a test chat reaches your dashboard.
- Post one feature request, vote on it yourself, then mark it shipped to see whether the notification email behaves as described.
- Check the help center and changelog surfaces before the trial ends.
If steps 3–5 work without manual patching, the $49/month is buying you a working loop rather than a demo. If any of them require work the site does not mention, that is your signal to ask before converting.