How the Free First Exam for Newly Adopted Pets Works at Countryside Pet Clinic & Resort

Updated

The free first exam applies to a newly adopted pet's first visit at Countryside Pet Clinic & Resort in Andover, KS, provided you mention code ADOPT during the visit. It is limited to pets whose owners have never transacted at the hospital, is offered as a promotional appointment, and runs through September 30, 2026. If you have used the clinic before or don't mention the code, the exam is not covered under this offer.

Who qualifies

The clinic's homepage states the offer is "good for patients that have never transacted at the hospital as promotional appointments are available." In practice, that means:

  • The pet is newly adopted. The offer is framed as a "healthy start" for a pet just brought home.
  • No prior transactions. If you or the pet have an existing record of payment or service at the hospital, the free exam does not apply.
  • The exam is booked as a promotional appointment. Availability is tied to these promotional slots rather than any appointment time.

How to claim it

  1. Book an appointment through the clinic's online booking or by contacting the hospital directly. The site promotes online booking, which separately advertises an instant $10 savings on a pet's visit.
  2. Say "ADOPT" at check-in or during the visit. The homepage instructs clients to "mention code ADOPT during your visit" — the discount is not described as automatic.
  3. Confirm eligibility when scheduling. Because the offer depends on promotional appointment availability and a no-prior-transaction history, it is worth stating both facts when you book so the front desk can slot you correctly.

Expected result: the first exam fee is waived for a qualifying newly adopted pet. The offer covers the exam itself; the homepage does not state that it extends to vaccines, diagnostics, or other services, so plan for those to be billed separately.

Key conditions at a glance

Condition Detail
Code to mention ADOPT
When to mention it During the visit
Eligibility Patients that have never transacted at the hospital
Appointment type Promotional appointments, subject to availability
Deadline September 30, 2026

Common sticking points

  • Forgetting the code. The offer is triggered by mentioning ADOPT, so raise it before the exam rather than after checkout.
  • Assuming it covers everything. The promotion is a first exam; treatment, products, and follow-up care are separate.
  • Timing. The offer ends September 30, 2026, so an adoption late in that window still needs the visit booked and completed before the cutoff.
  • Prior history. If anyone in the household has already paid for services at this hospital under the same patient record, the "never transacted" condition may not be met — ask when booking.

Other options worth knowing

If the free exam doesn't fit your situation, the clinic also promotes PawPlans®, a care plan advertised with up to 25% savings, and online booking with an instant $10 savings on a visit. For urgent needs, the hospital notes same-day care availability and Saturday hours of 8 AM to noon. Clients facing financial hardship can also ask about the Angel Assistance Fund, which the clinic says supports clients with potential medical emergencies.