How to Contact Ballard & Tighe, Request a Demo, or Place an Order
Updated
Ballard & Tighe handles contact, demos, and orders through three main paths on its site: a Call/Demo/E-mail section for direct contact and demo requests, an Order/Contact page for placing orders, and a Help Desk for support. Training webinars and free English language resources sit alongside these. The site does not publish phone numbers, email addresses, or prices in the material available here, so you will need to open those pages to get the actual contact details and ordering terms.
Contacting Ballard & Tighe and requesting a demo
The site groups these actions under a single Call/Demo/E-mail heading, which suggests one entry point covers all three. The homepage also repeats the demo invitation in context: for example, the language intervention section says "Book time to learn more," and the online K-1 reading and writing tests (English and Spanish) are described as "Now Available to Pilot," with a link for pilot information.
A practical sequence:
- Go to the Call/Demo/E-mail section to find the current phone number and email address.
- If you want a walkthrough rather than a direct purchase, use the same section to book a demo. The "Book time" prompts on the product sections point to the same kind of scheduling.
- If you are interested in piloting the online K-1 tests, follow the pilot link described on the homepage rather than the general demo request.
What to expect: the site does not state response times or demo formats, so confirm scheduling details when you make contact.
Placing an order
Orders go through the Order/Contact page, which is listed in the site's Services section. The same page appears to double as a general contact channel, so it is the place to ask about purchasing if you are unsure which product or assessment you need.
Before ordering, note two things the site does state:
- Assessments use a credit model. The site describes its proficiency assessments as "affordable & flexible: use credits across tests/languages/grades; no yearly license fee commitment." That means you buy credits rather than an annual license, and the same credits can be applied across different tests, languages, and grade levels.
- Support and training are included. The site lists "unlimited support and free training/insert" (the excerpt is cut off) as part of the assessment offering. Confirm the exact scope when you order.
The material available does not list prices, payment methods, or minimum order quantities. Treat any figure you need as something to request through Order/Contact.
Support, training, and free resources
Beyond buying, the site offers several resources that may answer questions before you contact anyone:
| Resource | Where it lives | What it is for |
|---|---|---|
| Help Desk | Services section | Technical or account support |
| IPT Training and Training Webinars | Services section | Learning to administer and use the IPT assessments |
| Free English Language Resources | Services section | Downloadable classroom and instructional materials |
| Alignments | Services section | Documentation of how products align to standards |
The alignments page is worth checking if your district requires evidence of standards alignment. The site highlights one concrete example: Hands-On English (K-1) received the WIDA PRIME 2020 Seal with 4/4 in all areas, and a full report is available to read.
A note on what the site emphasizes
Ballard & Tighe describes itself as a one-stop solution for English language development, with 50 years of experience. Its catalog spans instructional materials (newcomers, LTELs, SLIFE, and all proficiency levels), language intervention, and proficiency assessments and screeners. The IPT Early Childhood English Test is noted as an approved screener for TK in California. These details matter mainly for framing your inquiry: when you contact the company, naming the specific product line or assessment you are considering will get you a more useful answer than a general question.
If your goal is simply to reach a person, start with Call/Demo/E-mail. If your goal is to buy or ask about pricing and credits, start with Order/Contact. If your goal is to use a product you already have, start with the Help Desk or the training webinars.