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EnglishHow to Contact Genie Scientific to Start a Fume Hood or Lab Furniture Project
Updated
Call 1-800-545-8816 to start a project with Genie Scientific. The company's website says the phone is answered, and it presents calling as the best first step. If you already have a drawing, you can also upload it through the site to get started; if you don't have one, Genie says it can design your new lab. The company has offered design, manufacturing, and installation of fume hoods and lab furniture since 1979, and serves customers nationwide, from a single fume hood to a multi-million-dollar facility build-out.
Ways to Reach Genie Scientific
| Contact route | What it is for | What to expect |
|---|---|---|
| Phone: 1-800-545-8816 | General starting point for any project question | The site states calls are answered |
| Free consultation scheduling | Meeting with the team before committing to a project | Scheduled through the site's consultation link |
| Drawing upload | Starting a project when you have plans ready | Upload your drawing via the site's "Get Started" option |
| Design request (no drawing) | Starting a project without plans | Genie can design the lab for you |
| FAQs, online catalogs, About Us | Research before you call | Reference material on products and the company |
Step-by-Step: Starting a Project
- Decide what you need. The site separates two broad cases: building out a large facility or purchasing a single fume hood. Both are in scope, and both are served, shipped, and installed nationwide.
- Gather what you have. If you have a drawing, have it ready to upload. If not, you can still proceed — Genie offers design support.
- Call 1-800-545-8816 or schedule a free consultation. The site recommends the phone as the fastest way to begin and says calls are answered.
- Upload a drawing through the site if you prefer to start online or want to give the team something concrete to review.
- Confirm scope in your first conversation. Ask whether your project falls under custom or standard fume hoods and furniture, since the company installs both.
Verification: After your call or upload, you should have a clear next step — a consultation meeting, a design discussion, or a quote path. If you don't, say so on the call; the site presents design, manufacturing, and installation as handled under one roof, so the team should be able to route you.
What Happens After You Make Contact
Genie describes a three-stage process once a project is underway:
- Planning — lab planning specialists work with architects, lab and facilities managers, and contractors to create a space plan aimed at maximum output and future growth.
- Manufacturing — custom solutions are built in-house, using the company's expertise, software, and equipment for custom furniture.
- Installation — Genie and its installers handle receiving, staging, and installation, backed by more than 40 years of building labs.
Knowing these stages helps you frame your first call: mention whether you already have an architect or contractor, whether your layout is fixed, and whether you need standard or custom pieces.
Common Sticking Points
- No drawing yet. This is not a blocker. The site explicitly offers design help for customers without plans.
- Unsure whether your project is too small. The site states a single fume hood purchase is welcome alongside large facility projects.
- Not sure who to ask for. Start with the main phone line; the site does not list individual department contacts, so the general number is the documented entry point.
- Wanting to research first. The FAQs, online catalogs, and About Us pages are the site's own recommended background reading before you reach out.
Bottom Line
For most people, one phone call to 1-800-545-8816 is the fastest route, with drawing upload or a scheduled free consultation as alternatives. The site does not publish pricing or online ordering details, so cost and timeline questions are best raised directly with the team during your call or consultation.