How to Find NannyPro Rates and Request Care Service

Updated

NannyPro lists its pricing on a dedicated "The Rates" page, and you can request care through two separate online forms depending on the service: the Care Request Form for nanny and caregiving services, or the Housekeeping Booking Form for housekeeping. If you prefer to speak to someone directly, the site also lists a phone number: (65) 6994-3009.

Where to Find NannyPro's Rates

The site's navigation includes a page titled "The Rates." That is the place to check for fee information before you commit to a service.

One thing worth knowing: NannyPro also runs an ECDA Childminding service, and the site describes it as having subsidised fees. So if cost is a deciding factor, it is worth checking whether the ECDA Childminding route applies to your situation alongside the standard rates page.

How to Request a Care Service

NannyPro separates its booking paths by service type. Use the right form for what you need:

What you need Where to go
Nanny care, ad-hoc care, corporate care, travel nanny, or ECDA childminding Care Request Form
Housekeeping Housekeeping Booking Form
To talk it through first Call (65) 6994-3009

Both forms are linked from the site's navigation, so you can reach them from any page.

What Happens After You Submit a Request

NannyPro describes a 5-Step Care Process for matching a caregiver, and the site also publishes a Carers Onboarding Process page. In practice, this means your request is not a direct booking with a specific nanny — it starts a matching process.

The carers themselves are described on the site as:

  • Screened and interviewed in person
  • Reference-checked to verify childcare experience
  • Medically fit and up to date with common immunisations
  • Certified in Infant & Child First-Aid and CPR
  • Given onboarding that includes infant development scenario-based training
  • Given access to ongoing support

Knowing this helps you set expectations: the request form is the start of a matching conversation, not a same-day confirmation.

Choosing the Right Service Before You Request

Because the request form covers several service types, it helps to know which one fits before you fill it in. NannyPro's services break down as:

  • Nanny Care — regular or part-time
  • Ad-Hoc Care — situational or urgent
  • Corporate Care — for hotels and events, nannies in quantity
  • Travel Nanny — overseas care
  • Housekeeping — three types of service
  • ECDA Childminding — subsidised fees

If your need is urgent or short-notice, ad-hoc care is the relevant category. If you need care while travelling, that falls under travel nanny. Matching the category correctly at the request stage is likely to save back-and-forth.

Practical Notes

  • The site does not display rates directly on the homepage or service pages — you need to open The Rates page.
  • There are two distinct forms, so submitting a housekeeping request through the care form (or vice versa) may slow things down.
  • The phone number, (65) 6994-3009, is listed repeatedly across the site, which suggests it is the intended contact channel for questions that the forms do not cover.

If you want a fee figure before deciding, start with The Rates page, then use the matching request form — or call if your situation does not fit neatly into one category.