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EnglishHow to Get a Quote or Current Promotion from Telco Depot
Updated
Telco Depot publishes standard plan pricing online, but its current promotions are not listed on the site. To get a quote or find out about special offers, call 1-800-390-1200, start a chat, or submit a free quote request through the website. The company states that it usually has special offers it cannot publish online, so contacting sales is the only way to see them.
What You Can Get Without Contacting Sales
The website already shows enough to estimate your baseline cost. Every plan includes unlimited users and extensions, unlimited internal conversations, a 3-month free trial, and no contract requirement. You choose a plan based on the number of external conversations your business needs, not the number of people on staff.
| Plan | Monthly Price | Suggested Business Size | External Conversations |
|---|---|---|---|
| Saver | $113.95 | 3–9 users | 3 |
| Standard | $140.83 | 10–15 users | 4 |
| Advanced | $196.83 | 15–30 users | 6 |
| Premium | $374.83 | 30–50 users | 12 |
These are flat rates with no additional taxes and fees, except additional sales tax in CT and NY. Because users and extensions are unlimited, adding staff does not raise the price — only the number of simultaneous external conversations matters.
How to Request a Quote
- Call 1-800-390-1200. This is the fastest route if you want to discuss your setup and hear about unpublished offers in the same conversation.
- Start a chat on the site. Use this if you prefer written answers or want to ask a quick question before committing to a call.
- Request a free quote. Submit the quote form with your business details. The company describes this as a no-cost way to get pricing guidance before buying.
In each case, the expected result is the same: a sales expert helps you compare options and find the best fit, and you learn about current promotions that are not shown on the pricing page.
What to Have Ready Before You Contact Them
The plans are sized by external conversations, so the most useful thing you can bring is an estimate of how many simultaneous outside calls your team handles at peak. For example, a 12-person office where at most four people are on outside calls at once fits the Standard Plan's 4-conversation limit, even though the plan is described for 10–15 users. Knowing your peak concurrency lets the sales team match you to a plan quickly and tell you whether a promotion applies to it.
Common Pitfalls
- Assuming the listed price is the final price. The published rates are the standard rates; promotions are handled separately by sales.
- Sizing by headcount alone. Since users are unlimited, paying for a larger plan only makes sense if you need more simultaneous external conversations.
- Skipping the trial question. Every plan advertises a 3-month free trial and no contract, but confirm the current terms with sales when you ask about promotions, since trial and offer details may change.