How to Get Started with Levity
Updated
Levity is a communication intelligence platform for logistics operations, and the site's own call to action is Schedule demo — that is the documented entry point for getting started. The page also offers Read case study links and Learn more links for its analytics features, so you can evaluate the platform before committing to a conversation. Everything below is drawn from what the site actually shows; pricing and sign-up terms are not stated on the page, so treat them as unknown until you ask.
What you can do before scheduling a demo
The homepage is structured around three stages — Analyze, Build, and Scale — and each stage has material you can review on your own.
1. Read the customer case studies
The page includes Read case study links, including one from TransAlpin Logistics Organisation. A quoted customer, Kevin Mangold Arias (Head of Corporate Digital Services), describes uncovering "clarity in areas we previously couldn't measure" and unlocking automation "where we never thought it was possible."
Use these to judge fit: if your operation resembles a global logistics organization with high email volume, the case material is the most concrete evidence available on the page.
2. Explore the Analyze capabilities
The Analyze section describes discovering automation potential "across millions of emails by spotting repetitive requests, handoffs, and bottlenecks at scale." Three Learn more links sit under it:
| Feature | What the page says it does |
|---|---|
| Analyze your Inboxes | Track operational performance and automation impact in real time |
| Chat with your Data | Ask questions and explore operational data using natural language |
| Find Automation Opportunities | Identify and prioritize high-impact workflows worth automating |
These are the features to ask about first if your goal is understanding where automation would pay off.
3. Understand what the Control Tower shows
The product screenshots on the page depict a Control Tower interface with a Main Overview dashboard. Visible elements include:
- Incoming Emails (Daily) — a line chart with a selectable window (1, 7, 14, 21, 28 days)
- Emails processed last 30 days — shown as 8,240,312 emails in the example
- Emails by Category — a donut chart breaking down Track and Trace, Booking, Pricing & Quoting, Damage Claims, Customs, and General Inquiry
- Shipment Status — ETA Updates, POD Requests, Exceptions
- Internal vs. External Emails — a monthly stacked view
- Ask AI — a natural-language search box
If those categories match the email traffic your team handles, the dashboard is a reasonable preview of what you would be monitoring.
What happens after the demo
The Build stage is described as turning "high-impact workflows into production-grade AI," and the Scale stage covers governing and improving automations "through visibility, human oversight, and continuous feedback." The page also states Levity connects "seamlessly into your everyday tools," though it does not name specific integrations — ask for the integration list during the demo.
A useful way to prepare: bring a sample of your own inbox categories and volumes. The page's framing is "Don't bolt AI onto chaos. Rewire your operations," which signals that Levity positions itself as a redesign of the workflow rather than a tool layered on top of existing processes. Expect the conversation to focus on which workflows to rewire first.
Common sticking points
- No self-serve signup is shown. The only documented entry point is Schedule demo, so plan for a sales conversation rather than immediate hands-on access.
- Pricing is not published. The page contains no pricing signals, so cost and contract terms are open questions.
- Integration specifics are vague. "Connect Levity seamlessly into your everyday tools" is the extent of what the page says; verify your actual stack during evaluation.
- The metrics shown are illustrative. Figures like 8,240,312 emails are dashboard examples, not benchmarks for your operation.