How to Get Started with TA (thomasarts.com)

Updated

TA (ThomasArts) is a data-driven, performance marketing agency that blends "art + s.c.i.e.n.c.e." to build what it calls an emotional connection between brands and their audiences. If you're a brand considering TA, the practical first step is to review their expertise and work, then reach out directly by email ([email protected]) or phone (877.451.5365) to discuss your industry, goals, and channels. TA does not publish pricing or a self-serve onboarding process on its site, so the relationship starts with a conversation rather than a sign-up form.

What TA Does Before You Contact Them

TA positions itself around four core capabilities, which are worth understanding before you reach out so you can speak to where your needs fit:

  • Strategy — digging into data to find "unique, actionable insights" and building a plan around them
  • Creative — bringing that strategy to life through relevant communication
  • Engagement — connecting with customers across channels
  • Technology — using platforms and tools to deliver robust experiences

The agency describes its output as "relevant communication that connects with customers, shakes up categories and produces results." That framing is useful context: TA sells itself on data-informed creative and measurable performance, not on a fixed menu of packaged services.

Step 1: Review the Expertise and Work Sections

Before contacting TA, spend time on two parts of the site:

  1. Expertise — this covers what TA does well across strategy, creative, engagement, and technology.
  2. Work — this shows the brands and categories TA has worked with, so you can judge relevance to your own industry.

TA notes that it works with "industry-leading companies" in areas tied to good health and financial security — that is, the health and financial services sectors appear to be a significant part of its client base. If your brand operates in those spaces, the case studies are likely to be the most directly comparable.

Step 2: Check Whether Your Channels and Stack Align

TA lists the platforms it works with, which is a useful signal of where it can plug into your existing setup:

Category Platforms listed
Marketing & CRM Adobe Marketing Cloud, Eloqua, Salesforce
Advertising Bing Partner, Facebook Partner, Integral Ad Science
Cloud & Data Amazon Web Services, MySQL, Tableau
Development Python, Symfony, WordPress
Optimization VWO

If your brand already runs on several of these, that's a reasonable indicator that TA can work within your current stack rather than requiring a rebuild. If your tools aren't listed, it doesn't rule TA out — but it's a question worth raising early.

Step 3: Prepare Your Brief Before You Reach Out

Because TA doesn't publish pricing, packages, or a self-serve intake process, the quality of your first conversation matters. Come prepared with:

  • Your industry and category — so TA can point to relevant work
  • Your goal — awareness, lead generation, conversion, retention, or a mix
  • The channels you need — paid media, email/CRM, web, or a combination
  • Your current tech stack — especially any overlap with the platforms above
  • Your timeline and budget range — TA's site gives no pricing signals, so you'll need to establish fit directly

Step 4: Contact TA Directly

TA provides two direct contact routes:

The site's own framing — "Whether you're looking for a new agency, a new job or just want to chat, we're always happy to talk" — suggests an open, conversational first contact rather than a formal RFP gate. That said, the absence of published pricing or a stated onboarding process means you should treat the first call as a scoping conversation: confirm what engagement models TA offers, how it structures projects, and what information it needs from you to move forward.

What to Confirm in That First Conversation

Since the website doesn't answer these, ask directly:

  • What engagement models does TA offer (project, retainer, or other)?
  • How does pricing work, and what's a typical starting scope?
  • Which of your target channels does TA handle in-house versus through partners?
  • Can TA share case studies from your specific industry?
  • What does the onboarding process look like once you agree to work together?

A Note on Fit

TA's self-description emphasizes data, technology, and "ideas that never stop," with a stated focus on health and financial security clients. If your brand sits outside those sectors, TA may still be a fit — the platform list and capability set are broad — but the burden is on the first conversation to establish relevance. The clearest path is to review the Work section, note any adjacent case studies, and lead with those in your outreach.