How to Set Up a GaliChat AI Agent on Your Website

GaliChat's own setup flow is three steps: add a website link or upload files (PDF, Word, Excel), train the agent on that knowledge base, then paste a script into your site. GaliChat states the whole process takes about 3–5 minutes and that no credit card is required to create an agent. This guide walks through each step, what you need before starting, and where setups typically go wrong.

What you need before you start

GaliChat trains agents on your own content, so the quality of your source material decides the quality of the answers. Gather at least one of the following:

• A public website URL — the pages you want the agent to answer from (product pages, FAQs, policies).
• Documents — GaliChat lists PDF, Word, and Excel as supported training formats.
• Both — useful if your site is thin but your internal docs are detailed.

You'll also need edit access to your website's HTML (or a tag manager / CMS plugin that lets you inject a script), since the final step is adding a script snippet.

Step 1: Add your website link or upload your files

In the GaliChat dashboard, start creating an agent and provide your source content. You can either:

• Paste your website link, or
• Upload files in PDF, Word, or Excel format.

Expected result: GaliChat has your raw content queued for training. If you use a website link, make sure the pages are publicly reachable — content behind a login usually can't be crawled.

Step 2: Train the AI Agent on your knowledge base

Trigger training on the content you just added. GaliChat describes this as building an agent "trained on your knowledge base" so it gives context-aware answers rather than generic ones.

Expected result: The agent can now answer questions using your material. GaliChat says importing a knowledge base takes about 3 minutes.

What to check here: Before going live, ask the agent a few questions you already know the answers to — pricing, return policy, opening hours. If it invents an answer, your source content is probably missing or ambiguous, and you should add or clarify the document rather than retrain repeatedly.

Step 3: Add the script to your website

Copy the script GaliChat provides and paste it into your site — typically before the closing </body> tag, or through your CMS's custom-code/header-footer section.

Expected result: The chat widget appears on your site and visitors can start asking questions.

How to verify it works:

1. Load your site in a private/incognito window so you're not seeing a cached version.
2. Confirm the widget renders and matches your branding.
3. Send a test question and confirm the answer matches your knowledge base.

What GaliChat claims once it's live

These are GaliChat's own figures from its site, not independently verified:

Treat the accuracy and cost numbers as marketing targets. The realistic way to judge them is to run your own test questions after training and compare answers against your source documents.

Features worth knowing during setup

• No-code setup — GaliChat positions the whole flow as no-code, which is why the three steps above are all configuration rather than development.
• Custom style — you can match the widget to your site's look, so budget a few minutes for branding after the script is live.
• Privacy — GaliChat states it does not save customer visiting data. If your own compliance rules require more detail, confirm this directly with GaliChat before deploying.
• Lead generation — beyond support, GaliChat markets the agent as a lead-generation tool, so decide during setup whether you want it to collect contact details or only answer questions.

Common sticking points

• Thin or outdated source content. The agent can only be as accurate as what you feed it. Stale pricing pages produce stale answers.
• Script placement. If the widget doesn't appear, the snippet is usually in the wrong place or blocked by a script manager — check the page source to confirm it loaded.
• Testing while logged in. Always verify in a fresh browser session; cached or personalized views hide real visitor behavior.
• Assuming "free." GaliChat states no credit card is required to create an agent, but that is a statement about signup, not about ongoing cost. Check the pricing page for what applies to your usage before you rely on it long-term.

FAQ

Do I need to know how to code? No. GaliChat describes the setup as no-code; the only technical action is pasting a script snippet, which most CMS platforms support through a settings field.

How long does it really take? GaliChat states 3–5 minutes. In practice, allow extra time for gathering clean source documents and testing answers before you make the agent public.

Can it handle multiple languages? Yes — GaliChat lists support for 50+ languages, so customers can ask in their own language.

What file types can I train it on? GaliChat lists text, PDF, Word, Excel, and website links as training sources.