MyChart Phishing Scam Alert at St. Joseph Hospital Nashua: What to Know

St. Joseph Hospital Nashua has posted a phishing scam alert on its website warning that fraudulent emails using the MyChart® name are targeting patients nationwide. The hospital's guidance is direct: do not click links in those emails and do not provide personal information. If you received a suspicious message that appears to come from MyChart or the hospital, treat it as a potential phishing attempt and verify through official channels before acting.

What the Alert Says

According to the notice published on stjosephhospital.com, the scam involves:

• Fraudulent emails that use the MyChart® name
• Targets: patients nationwide, not just St. Joseph Hospital patients
• Official guidance: do not click links, do not provide personal information

The alert appears on the hospital's homepage under "Featured News & Events," which is where the hospital posts time-sensitive notices for patients and visitors.

Why This Matters

MyChart is the patient portal connected to your health records — the kind of account that holds sensitive information. A convincing fake email can trick you into entering login credentials on a lookalike page, which is why the hospital's warning emphasizes two things above all: don't click, don't share.

Phishing emails often mimic real branding, so an email "looking official" is not proof that it is.

What to Do If You Get a Suspicious Email

1. Don't click any links in the message.
2. Don't reply or provide personal, login, or financial information.
3. Don't open attachments you weren't expecting.
4. Verify independently — instead of using links in the email, go directly to the hospital's website or your MyChart portal by typing the address yourself, or call the hospital's main line at (603) 882-3000.
5. Check the source — the hospital's official site is stjosephhospital.com, and its MyChart access is reached through the hospital's own pages, not through unsolicited email links.

Verifying Through Official Channels

If you want to confirm whether a message is legitimate or learn more about the alert:

• Visit stjosephhospital.com and look for the MyChart phishing scam alert under Featured News & Events.
• Use the MyChart link on the hospital's own website rather than any link in an email.
• Call (603) 882-3000 if you have questions about a message you received.

Quick Reference

The Bottom Line

The hospital's alert exists because these emails are convincing enough to fool patients. The safe rule is simple: never act on a MyChart email link directly — reach your portal through the hospital's official website or phone line instead.