stjosephhospital.com

St. Joseph Hospital Nashua has posted a phishing scam alert on its website warning that fraudulent emails using the MyChart® name are targeting patients nationwide. The hospital's guidance is direct: do not click links in those emails and do not provide personal information. If you received a suspicious message that appears to come from MyChart or the hospital, treat it as a potential phishing attempt and verify through official channels before acting.

What the Alert Says

According to the notice published on stjosephhospital.com, the scam involves:

• Fraudulent emails that use the MyChart® name
• Targets: patients nationwide, not just St. Joseph Hospital patients
• Official guidance: do not click links, do not provide personal information

The alert appears on the hospital's homepage under "Featured News & Events," which is where the hospital posts time-sensitive notices for patients and visitors.

Why This Matters

MyChart is the patient portal connected to your health records — the kind of account that holds sensitive information. A convincing fake email can trick you into entering login credentials on a lookalike page, which is why the hospital's warning emphasizes two things above all: don't click, don't share.

Phishing emails often mimic real branding, so an email "looking official" is not proof that it is.

What to Do If You Get a Suspicious Email

1. Don't click any links in the message.
2. Don't reply or provide personal, login, or financial information.
3. Don't open attachments you weren't expecting.
4. Verify independently — instead of using links in the email, go directly to the hospital's website or your MyChart portal by typing the address yourself, or call the hospital's main line at (603) 882-3000.
5. Check the source — the hospital's official site is stjosephhospital.com, and its MyChart access is reached through the hospital's own pages, not through unsolicited email links.

Verifying Through Official Channels

If you want to confirm whether a message is legitimate or learn more about the alert:

• Visit stjosephhospital.com and look for the MyChart phishing scam alert under Featured News & Events.
• Use the MyChart link on the hospital's own website rather than any link in an email.
• Call (603) 882-3000 if you have questions about a message you received.

Quick Reference

The Bottom Line

The hospital's alert exists because these emails are convincing enough to fool patients. The safe rule is simple: never act on a MyChart email link directly — reach your portal through the hospital's official website or phone line instead.

St. Joseph Hospital Nashua is a community hospital in Nashua, New Hampshire, and stjosephhospital.com is its official website. The site is built for people who need to look up a medical service, find a provider, request an appointment, or handle patient logistics like records, billing, and visitor rules. It is a hospital information and access site, not a telehealth or insurance marketplace. If you are trying to decide whether to use it as a starting point for care in the Nashua area, the sections below show what is actually there and how to use them.

What the hospital is

The site describes St. Joseph Hospital as a community hospital that has been caring for Nashua since 1908. It is part of Covenant Health, and the homepage frames its purpose with the line "Your Health. Our Calling."

That history and affiliation matter for two practical reasons:

• A long-standing community hospital typically means established local services and referral relationships, which is useful if you want care close to home rather than a large academic center.
• Covenant Health affiliation tells you the hospital sits inside a larger system, which can affect where you are referred for specialty care.

What you can do on the website

The site is organized around a few clear jobs. The table below maps what you want to do to where it lives.

Services directory

The services list is broad and reads like a full-service community hospital rather than a single specialty clinic. It includes:

• Emergency and urgent care — Emergency Department and Urgent Care
• Cancer and specialty care — Breast Care Center, Cancer Care, Cardiac Services, Neurology, Neurosurgery, Orthopedics, Urology, Vascular Services
• Everyday and family care — Primary Care, Pediatric Care, Maternity Care, OB/GYN, Pharmacy
• Rehab and recovery — Acute Rehab Center, Outpatient Rehabilitation, Occupational Health, Wound and Ostomy Care
• Diagnostics and other support — Diagnostic Imaging Services, Laboratory Services, Neurodiagnostic & Sleep Services, Pulmonary Medicine, Rheumatology, Endocrinology, Palliative Care, Podiatry
• Access options — Virtual Visits, plus Services and Care for Older Adults

Use this section first if you are checking whether the hospital handles your specific condition before you invest time in finding a provider or calling.

Finding a provider and requesting an appointment

Two separate paths exist: Find a Provider for choosing a clinician, and Request Appointment for scheduling. If you already know your department (for example, orthopedics), going through the service page first can narrow which providers are relevant. If you are new to the hospital, the For New Patients section is the intended entry point.

MyChart and your records

MyChart is the patient portal for health records. The site also carries a notable warning worth reading before you act on any email:

MyChart® Phishing Scam Alert — Fraudulent emails using the MyChart® name are targeting patients nationwide. Do not click links or provide personal information.

This is a real operational detail, not boilerplate. If you receive an unexpected email about your MyChart account, go to the website directly rather than through the email link.

Pricing, financial services, and assistance

The site has a dedicated Pricing page, plus Financial Services and Financial Assistance sections under Patients & Visitors. This matters if cost is part of your decision. The presence of a Financial Assistance page signals the hospital has a process for patients who need help with bills, but the site does not state eligibility rules or price figures in the material available here — check those pages directly for current terms.

Who this site is useful for

• Local residents who want a Nashua-based hospital for emergency, maternity, surgical, or ongoing care.
• New patients who need to pick a provider and understand how to book.
• Existing patients managing records, bills, or a hospital stay.
• Family members and visitors checking guidelines, directions, and parking before a visit.

It is less useful if you are looking for transparent published prices, out-of-state provider comparisons, or insurance plan shopping — those are not what this site is built to do.

Practical next steps

1. Confirm the hospital covers your need by scanning the Services list.
2. Use Find a Provider to identify a clinician, or Request Appointment to book.
3. If you are a new patient, read For New Patients before your first visit.
4. For records, log in through MyChart — and treat unexpected MyChart emails as suspect.
5. For cost questions, start at Pricing and Financial Assistance.
6. For logistics, check Directions and Parking and Visitor Guidelines.
7. For anything unclear, call (603) 882-3000.

The site is a service directory and patient-access hub for a Nashua community hospital. Treat it as the front door for finding care and managing your visit, and go to the individual pages for current specifics on cost, eligibility, and scheduling.

You can reach St. Joseph Hospital Nashua by phone at (603) 882-3000, or use the website's Request an Appointment and Find a Provider pages to start a booking online. The site also offers MyChart for managing health records and a Patients & Visitors section covering directions, parking, visitor guidelines, and financial services. If you are a new patient, start with For New Patients before choosing a provider.

Ways to Contact or Book

The hospital's site lists several entry points. Which one fits depends on what you need.

Requesting an Appointment

1. Go to the Request an Appointment page from the main navigation.
2. If you don't already have a provider in mind, use Find a Provider first to review options by service or specialty.
3. If this is your first visit, check For New Patients for what to expect before your appointment.
4. Submit your request through the appointment page, or call (603) 882-3000 if you prefer to speak with someone.

Expected result: You either submit an online request or reach the hospital by phone to arrange a visit. The site does not state response times, so treat the online form as a request rather than a confirmed booking.

Using MyChart

MyChart is the hospital's online patient account, described on the site as connected to "MyChart and Your Health Records." Use it to manage your health information online.

One caution the hospital itself highlights: a MyChart phishing scam alert warns that fraudulent emails using the MyChart name are targeting patients nationwide. The hospital's guidance is explicit — do not click links or provide personal information in those emails. If you're unsure whether a message is genuine, contact the hospital directly at (603) 882-3000 rather than following the email.

Finding a Provider and Planning Your Visit

• Find a Provider lets you browse clinicians, which is useful before requesting an appointment so you can name a preference.
• Our Locations and Hospital Map help you find where to go.
• Patients & Visitors covers directions and parking, visitor guidelines, and your hospital stay.
• Financial Services, Financial Assistance, and Forms & Resources are listed for billing and paperwork questions.
• Interpreter Services is available if you need language support.

Common Snags

• Phishing emails: The MyChart scam alert is the most important warning on the site. Never act on unsolicited MyChart emails.
• New vs. established patients: New patients should check For New Patients first; the site separates this from general provider search.
• Online vs. phone: The site offers both, but only the phone number (603) 882-3000 is a direct contact method — the appointment page is a request form.
• Pricing questions: A Pricing page exists, but the site materials provided don't list specific prices, so check that page or call for current figures.

St. Joseph Hospital Nashua lists a broad range of medical services and specialties on its website, covering emergency care, cancer care, cardiac services, imaging, maternity, pediatrics, orthopedics, rehabilitation, and many subspecialties. If you are trying to decide whether the hospital fits your needs, the service list is organized by clinical area, and each entry leads to more detail plus a "Find a Provider" or appointment request path. The hospital describes itself as caring for Nashua since 1908 and is part of Covenant Health.

Core Service Categories

The website groups services into these main areas:

• Emergency & Urgent Care — Emergency Department and Urgent Care
• Cancer Care — Breast Care Center and Cancer Care
• Heart & Vascular — Cardiac Services and Vascular Services
• Imaging & Diagnostics — Diagnostic Imaging Services, Laboratory Services, Neurodiagnostic & Sleep Services
• Women's & Family Health — Maternity Care, OB/GYN, Pediatric Care
• Musculoskeletal & Rehabilitation — Orthopedics, Neurosurgery, Acute Rehab Center, Outpatient Rehabilitation
• Primary & Specialty Medicine — Primary Care, Internal Medicine subspecialties, and surgical services

Specialty and Subspecialty Coverage

Beyond the core categories, the site lists these specialties:

Featured Programs

Some services stand out as distinct programs:

• Acute Rehab Center — inpatient rehabilitation for recovery after injury, surgery, or illness
• Services and Care for Older Adults — age-friendly health care, reflecting the hospital's stated focus on this population
• Virtual Visits — remote appointments for appropriate care needs
• Pharmacy — on-site medication services

How to Find a Provider or Request an Appointment

The website provides several paths from the service list to actual care:

1. Find a Provider — browse or search for a doctor by name or specialty
2. Request an Appointment — submit a request through the site
3. For New Patients — guidance on what to expect as a new patient
4. MyChart — patient portal for health records and communication
5. Phone — (603) 882-3000 for general inquiries

The site also includes a Pricing page and Financial Assistance information for patients who need cost or coverage details.

What to Check Before Choosing

• Confirm that the specific specialty you need is listed and that a provider is accepting patients.
• Review the For New Patients section if you are transferring care.
• Check Visitor Guidelines and Directions and Parking if you plan to accompany someone.
• Note the MyChart phishing scam alert on the site: fraudulent emails using the MyChart name are targeting patients, and the hospital advises not to click links or provide personal information.

For the most current service availability, provider lists, and appointment options, start from the hospital's main services page and follow the links to the specific department you need.

St. Joseph Hospital Nashua provides patient financial information through two main areas of its website: a Pricing page and a Financial Services page listed under the Patients & Visitors section. The site also links to Financial Assistance resources and includes a main phone number, (603) 882-3000, for direct questions. If you need a specific cost estimate, a bill explanation, or help applying for assistance, these are the entry points to use.

Where Financial Information Lives on the Site

The hospital's navigation organizes money-related content in a few predictable places:

The Pricing link appears in the top-level navigation, so it is reachable from any page. Financial Services and Financial Assistance sit inside the Patients & Visitors menu alongside Directions and Parking, Forms & Resources, Interpreter Services, and Visitor Guidelines.

What Each Financial Page Is For

Pricing

The Pricing page is the starting point for cost-related questions. The site does not publish specific procedure prices in the material available, so treat this page as the gateway to pricing policy and any listed rates rather than a complete price list.

Financial Services

This section handles billing and payment topics. It is the place to look for how bills are issued, how to pay, and who to contact when a bill needs review.

Financial Assistance

Financial Assistance is a separate entry, which signals that the hospital offers a program for patients who need help covering costs. The site does not state eligibility rules or income thresholds in the available content, so you would need to open the page or call to confirm whether you qualify.

MyChart

MyChart is the patient portal referenced throughout the site. It is tied to "MyChart and Your Health Records" under Patients & Visitors. A phishing scam alert on the homepage warns that fraudulent emails using the MyChart name are targeting patients nationwide and instructs patients not to click links or provide personal information. If you receive an unexpected MyChart message, verify it through the official site or by phone before acting.

How to Get Answers About Your Specific Bill or Cost

1. Start with the Pricing page if your question is about what a service generally costs.
2. Check Financial Services if you already have a bill and need to understand or pay it.
3. Review Financial Assistance if cost is a barrier and you want to see whether the hospital offers reduced or supported payment.
4. Call (603) 882-3000 if the pages do not answer your question. This is the general hospital number listed on the site and is the most direct route to billing or financial staff.
5. Use MyChart for account and records access, but confirm any unexpected messages through the official site first, given the scam alert.

Practical Notes Before You Call

• Have your account or bill number ready if you are asking about a specific charge.
• Ask specifically whether the person you reach handles billing, pricing estimates, or financial assistance, since these may be separate teams.
• If you are comparing costs before a procedure, ask for a written estimate rather than a verbal range.
• The site does not publish payment platform names or state that services are free, so do not assume either. Confirm payment options directly.

What the Site Does Not Tell You

The available content confirms that Pricing, Financial Services, and Financial Assistance pages exist, but it does not include specific dollar amounts, insurance plan lists, income eligibility cutoffs, or payment plan terms. For any of those details, the phone number and the individual pages are the only reliable next steps.