Promptly Pricing for Enterprises: What the Site Says and How to Evaluate It

Promptly's public site does not list specific prices or plan tiers. What it does show is a "Promptly Pricing" section, an "Enterprise Plan" heading, a "Get Started for Free" entry point, and a "Book a Demo" option. If you need exact enterprise pricing, the supported path is to book a demo or contact the vendor directly — the site itself does not publish numbers, per-seat rates, or contract terms. The rest of this guide covers what you can verify from the site, and what to ask when you request a quote.

What the site confirms

The site also notes "Google PALM Models now available," which is relevant to enterprise buyers evaluating model-provider flexibility.

What an enterprise plan typically needs to cover

Because Promptly does not publish enterprise terms, the useful move is to map your requirements to the platform's documented capabilities and then confirm commercial terms with the vendor. The site documents these capability areas, which are the ones enterprise buyers usually price against:

• No-code app building — templates, input/configuration, and output rendering choices.
• Data ingestion — files, website URLs, sitemaps, YouTube links, Google Drive, Notion exports, PDFs, audio, and PPTs.
• Model chaining — support for OpenAI, Cohere, Stability AI, Hugging Face, and others, with processors for higher-level functionality.
• Embeddable widgets — copy-paste snippets for website chatbots, with customizable look and feel including a bot logo.
• Slack and Discord apps — GPT-based bots backed by your data, built without coding RAG pipelines.
• APIs — for running apps and endpoints, and for uploading and managing data programmatically.
• Scale and security — the site frames the platform as "built for scale and security," with APIs for integrating AI into existing applications.

Questions to ask when you request enterprise pricing

Since the site gives no numbers, these are the gaps you need the vendor to fill:

1. Seat vs. usage pricing — is the enterprise plan billed per user, per app, per API call, or a flat platform fee?
2. Model costs — you bring your own provider keys (OpenAI, Cohere, etc.), or does Promptly bundle model usage into the plan?
3. Data volume limits — how much ingested data (documents, URLs, audio) is included, and what happens past the limit?
4. API and embedding limits — rate limits on app endpoints and embedded widget traffic.
5. Security and compliance — what the "scale and security" claim covers in practice: SSO, data residency, retention, audit logs.
6. Support and SLA — response times and uptime commitments for enterprise accounts.
7. Contract terms — minimum term, cancellation, and whether the free tier converts to a paid plan automatically.

How to decide without published prices

If your goal is a quick evaluation, start with the free tier to test the builder, data ingestion, and embedding flow. If your goal is a procurement decision, the free tier won't answer commercial questions — book the demo and bring the list above.

A practical sequence:

1. Test the build path — pick a template, attach a data source (e.g., a sitemap or Notion export), and publish an app.
2. Test the integration path — embed the widget on a test page or call an app endpoint via API.
3. Confirm the model setup — verify which providers you'll use and whether you supply keys.
4. Then negotiate — use the demo to get pricing, limits, and security details in writing.

The site supports the claim that Promptly is built for enterprise use and offers a free start plus a demo path. It does not support any specific price, tier structure, or "free forever" assumption — treat those as open items until the vendor confirms them.