SimpliHere Subscription Options: Individual vs. Enterprise Plans

SimpliHere offers two subscription paths: an Individual Users plan at $4.99/month or $49.99/year, and a custom Enterprise plan for caregiving facilities, agencies, and healthcare clinics. Both include HIPAA-ready data protection. The Individual plan is explicitly limited to personal use — it is not for anyone affiliated with a caregiving facility, agency, or healthcare clinic. If you fall into that second group, you have to contact SimpliHere directly rather than buy online.

Individual Users Plan

The yearly option works out to roughly the cost of ten months, so it only makes sense if you expect to keep using the app past that point. If you're testing whether SimpliHere fits your caregiving routine, the monthly plan lets you stop after one cycle without a long commitment.

What the Individual plan actually gives you

Per the site, the app covers three core functions:

• One-touch communication menu — for patients with speech loss and mobility limitations to convey needs and wants to caregivers.
• Task management — primary caregivers track daily tasks and patient requests, while other family members and caregivers can view those interactions.
• Care circle connection — home health aides, assisted living or nursing home staff, healthcare providers, and families stay updated in one place.

The plan also includes access to news, resources, and communities aimed at the demands of caregiving.

Enterprise Plan

Enterprise pricing is listed as Custom — SimpliHere does not publish rates for this tier. It's aimed at caregiving facilities, agencies, and healthcare clinics. To get details, the site directs you to [email protected].

Because pricing is quote-based, expect the conversation to cover how many patients and caregiver accounts you need. The published FAQ begins with "How many patients can be added for each caregiver account?" — a sign that account structure is a variable in enterprise arrangements rather than a fixed published number.

How to Choose

• You're a family member or individual caregiver paying out of pocket → Individual plan. Monthly if you're unsure, yearly if you're committed.
• You work for or represent a facility, agency, or clinic → Enterprise. The Individual plan's terms exclude you, so buying it isn't an option even if the price looks attractive.
• You need to know the cost before deciding → Only the Individual plan has a published price. Enterprise requires an email inquiry.

Common Sticking Points

"Can I just buy the $4.99 plan for my agency?" No. The Individual plan is explicitly "for personal use and not for those affiliated with a caregiving facility, agency, or healthcare clinic."

"Is the yearly plan refundable if I stop?" The source material doesn't state a refund or cancellation policy, so confirm that before choosing annual billing.

"Does the cheap plan skip security?" No — all plans, including Individual, include HIPAA-ready data protection.

"What does HIPAA-ready mean exactly?" The site describes it as "built with HIPAA-ready security standards" and "designed to protect sensitive caregiving information." It does not claim formal certification, so if your organization needs documented compliance, raise that with SimpliHere directly.