SiteGPT: What to Know About the Trial, Pricing, and Integrations
Updated
SiteGPT is a chatbot platform that trains on your own website content, files, or raw text to answer visitor questions automatically. If you're evaluating it before committing, the short version is: there's a 7-day free trial you can cancel anytime, pricing scales with your usage rather than sitting at a single flat rate, and the chatbot supports 95+ languages with direct integrations into common tools. The rest of this guide covers what each of those means in practice and where you'll need to check the pricing page for specifics.
What SiteGPT actually does
SiteGPT positions itself as "ChatGPT specifically for your product." Instead of a generic model answering from general knowledge, the chatbot is trained on your content and responds based on that training data. The stated goal is to automate the bulk of support tickets while keeping a human escalation path available.
Key capabilities from the site:
- Personalized chatbot trained on your own content, intended to echo your brand's voice
- Quick Prompts — suggested starter questions (like FAQs) shown to users to kick off conversations
- Weekly Digest — a Monday email summarizing last week's numbers, top visitor topics, and questions the bot couldn't answer
- Escalate to Human — users can hand off to a live agent with a button press
- 95+ languages supported
- Direct integrations with common tools
The site also cites a 4.8/5 rating on G2 and lists "leading companies" as users, though the excerpt doesn't name them.
The 7-day free trial: what to expect
The trial is the lowest-risk way to test whether the bot handles your actual content well. What the site states:
- 7-day free trial
- Cancel anytime
- Two entry points: Start a free trial and Book a demo
A practical way to use the week: train the bot on your real content on day one, embed it somewhere low-stakes, and check the Weekly Digest or chat history by the end to see which questions it answered and which it missed. That missed-question list is usually the most useful signal for deciding whether the product fits.
One caveat: the source material doesn't specify what limits apply during the trial (message caps, feature access, or number of sites). If those matter to your evaluation, confirm them before starting.
Pricing: what's confirmed and what isn't
The site describes pricing as "friendly pricing as you scale," which signals a usage- or tier-based model rather than one fixed price. A dedicated pricing page exists at sitegpt.ai/pricing.
What the source does not provide: specific dollar amounts, plan tiers, seat limits, or message quotas. So treat "scales with you" as a directional statement, not a number. If budget approval depends on exact figures, the pricing page is the place to get them — this guide can't supply them.
A reasonable way to frame the decision: if you're a small team testing one site, you're likely at the low end of whatever tiers exist; if you're embedding across a marketing site, in-app, and a help center, expect the cost to reflect that broader footprint.
Integrations and where you can embed
The site emphasizes "direct integrations with your favorite tools" and says you can embed the chatbot on as many sites as you want — marketing site, in-app, help center, or elsewhere. That flexibility matters if your support surface is spread across multiple properties rather than a single page.
The source doesn't list which specific tools are integrated. If a particular integration (a help desk, a CRM, a messaging platform) is a hard requirement for you, verify it on the site before committing — the excerpt confirms integrations exist but not their names.
How setup works
Setup is described as three steps:
- Sync training data — enter your URL for SiteGPT to scan, upload files, or paste raw text.
- Install on your site — embed the chatbot wherever you want it.
- Learn and refine — use real chat history and feedback to improve the bot over time.
The third step is the one people underestimate. The bot improves based on feedback and real conversations, so the first week's performance isn't the ceiling — but it does mean someone on your team needs to review chat history and act on it. If you don't have that bandwidth, the "learn and refine" loop won't happen on its own.
Who this fits
SiteGPT is a reasonable fit if:
- You have substantial existing content (docs, help articles, site pages) to train on
- You want to deflect repetitive support questions without building a custom bot from scratch
- You need multilingual coverage (95+ languages)
- You want a human escalation path rather than full automation
- You're willing to review chat history and feed improvements back
It's a weaker fit if:
- You need confirmed, specific pricing before you can even start a trial
- You depend on a named integration the site doesn't clearly document
- You have no one to maintain the refinement loop
FAQ
Can I cancel during the trial? Yes — the site states "cancel anytime" alongside the 7-day trial.
Does it support multiple languages? Yes, 95+ languages are supported.
Can it hand off to a human? Yes. Users can transition to a live agent with a button press, and the site describes this as a deliberate hybrid approach.
How many sites can I embed it on? The site says "as many sites as you want," including marketing sites, in-app, and help centers.
Where do I find actual prices?
The pricing page at sitegpt.ai/pricing. The source material doesn't include figures, so that page is your source of truth.