ThirdHosting Closure: Deadline and Contact Method for Domain or Account Issues
Updated
ThirdHosting (Third Generation Internet Services) has permanently ceased operations, and the only remaining support channel is email. If you still need a final domain transfer or access to remaining account files, you must contact [email protected] no later than July 31, 2026. After that date, all support channels are permanently closed.
Key dates
| Date | What it means |
|---|---|
| December 31, 2025 | ThirdHosting officially ceased operations. All services, products, and business activities were permanently discontinued as of this date. |
| July 31, 2026 | Final deadline to request domain transfers or access to remaining account files. After this date, all support channels close permanently. |
How to act before the deadline
- Email [email protected] with your request. State clearly whether you need a final domain transfer, access to remaining account files, or both.
- Include identifying details for your account or domain so the request can be matched to your records. The notice does not specify which details are required, so provide what you have (for example, the domain name and the email address associated with the account).
- Send the request well before July 31, 2026. The notice gives a hard cutoff rather than a processing guarantee, so leaving time for back-and-forth reduces the risk of missing it.
- Keep a record of your email and any reply, since support ends permanently after the deadline.
What to expect
- The company has already stopped operating, so this is a wind-down process, not normal customer service. Requests are limited to final domain transfers and access to remaining account files.
- The notice does not state that files or domains will be held indefinitely. Treat July 31, 2026 as the last point at which you can ask.
- No other support channels are listed in the notice — email is the only contact method given.
If you miss the deadline
Once July 31, 2026 passes, all support channels are permanently closed. There is no stated fallback contact, so any domain or file request not made by then cannot be directed to the former provider. If you are reading this after that date, the practical step is to check whether the domain is still registered and reachable through the registrar or registry records rather than through ThirdHosting.