thirdhosting.com

What is Third Generation Internet Services?

Third Generation Internet Services was a web hosting and internet services company that operated for 18 years. According to its own closure notice, it has permanently ceased operations and shut down all services, products and business activities as of December 31, 2025. The site now serves only as a company closure notice, not as a live service.

What current and former customers should know

• The company is no longer trading, so no new hosting, domains or related services can be purchased.
• Customers who still need final domain transfers or access to remaining account files must contact [email protected] no later than July 31, 2026.
• After that date, all support channels close permanently, so outstanding transfers and file retrievals become effectively impossible.

Practical next step

If you held a domain or hosting account with this provider, treat the July 31, 2026 deadline as urgent. Export any files, databases and email you still need, and confirm that your domain's registrar of record and nameservers are under your own control before support disappears. For ongoing hosting, compare mainstream providers such as Bluehost, SiteGround or Namecheap, and check independent reviews before committing.

How do I transfer my domain or access account files after the company closed?

Third Generation Internet Services (ThirdHosting) shut down on December 31, 2025. If you were a customer, you have a limited window to act: the notice states that requests for final domain transfers or access to remaining account files must go to [email protected] no later than July 31, 2026, after which all support channels close permanently.

What to do first

1. Email [email protected] now — don't wait until July. State clearly whether you need (a) a domain authorization/EPP code and unlock, (b) a copy of your account files, or both. Include your account identifier, the domain name(s), and the email address on file.
2. Check where your domain actually sits. Look up the domain in a public WHOIS tool. If the registrar field still shows ThirdHosting or a related entity, only they can release it. If it already shows another registrar, you may be able to manage it yourself.
3. Confirm your contact email still works. If your mailbox was hosted on the same account that has been shut down, you may not receive replies. Provide an alternative address in your first message.
4. Keep a record. Save the sent email, any ticket numbers, and their replies. If a transfer later fails, this is your evidence of a timely request.

If you get an authorization code

• Give the code to your new registrar promptly — codes typically expire, and an expired code means starting over.
• Ask the old provider to unlock the domain and, if applicable, disable privacy protection so the registrant email can receive the transfer confirmation.
• Approve the transfer confirmation email from the new registrar. Transfers generally complete within about five days if no one objects.
• Don't cancel or let the domain expire mid-transfer; an expired domain can enter a redemption period with extra fees and delay.

If they don't respond

Escalate to the registry for your top-level domain (for example, the registry operator for .com/.net domains, or your country's ccTLD registry). Registries can sometimes assist when a registrar has ceased trading. ICANN's registrar-related complaint process also exists for gTLDs, though it is slow and won't recover files.

Realistic expectations

The announcement promises support only through July 31, 2026, so treat this as a hard deadline rather than a soft one. Domains are usually recoverable with a code and a cooperative registrar; account files are less certain — email archives, website content and databases may already be inaccessible. For anything you can still download, do it immediately and store it somewhere you control, such as a personal drive or a new host.

For context on how other providers handle shutdowns and data retrieval, ICANN publishes guidance on registrar transfers and what to do when a registrar goes out of business.

What happens if I miss the July 31, 2026 deadline for support requests?

Once July 31, 2026 passes, Third Generation Internet Services says all support channels will be permanently closed. In practice, that means there is no stated way to request a final domain transfer or access to remaining account files after that date, and no expectation of a response from [email protected].

What this means for you

• Domains: If you have not completed a transfer before the deadline, you may lose the ability to move the domain through the provider's support process. Domain registration itself is handled through registries and registrars, so this notice does not guarantee you can recover control later.
• Account files: Any remaining backups or account data the company still holds would likely become inaccessible once support ends.
• No fallback channel: The notice names only one contact method and one cutoff date, so there is no published alternative path after July 31, 2026.

A practical next step

If you had hosting or a domain with this provider, treat the deadline as a hard cutoff rather than a soft one. Before it passes, email [email protected] with a clear subject line such as "Final domain transfer request — [your domain]" and include your account details, the domain name, and exactly what you need. Keep a copy of the sent message and any reply as your record.

If the domain matters to you, also check its current registrar status directly through the registry or registrar that manages the top-level domain, since that is where control ultimately sits. For general guidance on transferring a domain between providers, see ICANN.

When did the company officially cease operations and discontinue all services?

Third Generation Internet Services officially ceased operations and discontinued all services on December 31, 2025.

What this means if you were a customer

The shutdown is permanent, so any hosting, domains, or other services tied to this provider are no longer active. The notice still leaves a window for two practical tasks:

• Final domain transfers — if you want to keep a domain registered through the company, you need to move it to another registrar.
• Access to remaining account files — request any data or files you still need before they become unavailable.

Both must be handled by contacting [email protected] no later than July 31, 2026, after which all support channels close permanently.

Your next step

If you had a domain or files with this provider, act well before the July 31, 2026 deadline — domain transfers can take several days and sometimes require confirmation from the losing registrar. If you are simply choosing where to move your hosting or domains, compare providers on transfer support, renewal terms, and data-access policies rather than price alone.

How can I contact support for final domain transfers or remaining account files?

Contact support by email at [email protected]. According to the closure notice, this is the channel for customers who need final domain transfers or access to remaining account files, and requests must be made no later than July 31, 2026. After that date, all support channels are permanently closed.

What to do next

• Email [email protected] from the address associated with your account, if you still have access to it.
• State clearly whether you need a domain transfer (include the domain name and, if you have it, the authorization/EPP code) or account files (describe which files or services).
• Ask for the exact steps and any deadline for completing a transfer at the registrar, since the July 31, 2026 cutoff is the last date to reach support, not necessarily the date everything must be finished.
• Keep a copy of the correspondence. If you also manage domains elsewhere, confirm the registrar of record so you can follow that registrar's transfer process.

If you cannot reach support in time

Domain transfers ultimately happen at the registrar level, so if the host's support window passes, your options depend on who controls the domain registration. Check the WHOIS record for each domain to identify the current registrar, then contact that registrar directly about recovery or renewal. For general guidance on transferring a domain between providers, see ICANN.

What should I do if I still have active hosting services with this provider?

If Third Generation Internet Services (Third Hosting) still hosts your sites or domains, treat this as an urgent migration, not a wait-and-see situation. The closure notice states that all services and business activities ended December 31, 2025, and that final domain transfers or access to remaining account files must be requested from [email protected] by July 31, 2026 — after that, support channels close permanently.

Your priority order

1. Secure your domain names first. Domains are the hardest thing to recover late. Check the registrar of record for each domain, confirm you can log in, and make sure the registrant contact email is one you control. If the domain is registered through the provider, request the authorization (EPP) code and ask for the registrar lock to be removed so you can transfer out.
2. Download everything. Take full backups of files, databases, email, DNS zone records and any SSL certificates. Verify the backups open locally rather than trusting that a download completed.
3. Record your DNS setup. Export or screenshot MX, SPF, DKIM, DMARC, A, CNAME and TXT records before the old DNS disappears; email and site routing break silently without them.
4. Move to a new host, then test. Upload, restore databases, point a staging or hosts-file test at the new server, and only then change DNS. Keep the old account active until the new setup is confirmed working.
5. Handle email separately. If mailboxes live with the provider, migrate or export messages; mail is often overlooked until it is gone.
6. Get confirmation in writing. When you contact support, ask for written confirmation of the transfer or file release, and keep that email.

If you miss the deadline

Once support closes, recovery depends on whoever holds the domain registration and the underlying infrastructure. That is why domain control and your own backups matter more than any promise of assistance.

Where to move

Choose based on what you actually run: shared hosting for simple sites, a VPS for custom stacks, or a managed platform if you want less server administration. Reputable options include Cloudflare for DNS and domain management, Namecheap for domains and shared hosting, Hetzner for low-cost servers, and SiteGround for managed WordPress-style hosting.

Next step: email [email protected] today listing every domain, hosting account and mailbox you hold, and ask for transfer codes and a file export. Do this while the July 31, 2026 window is still open.