What digital assessment and marking services does RM Assessment offer?
Updated
RM Assessment provides digital assessment delivery and e-marking through its RM Ava platform, backed by digital transformation support. According to RM, the service is designed to help organisations "deliver digital assessment and marking reliably and securely, protecting your reputation." It is aimed at exam boards, professional organisations, governments, and schools running high-stakes assessments.
What the service covers
RM's own description of RM Assessment centres on two connected capabilities:
- Digital assessment delivery — running exams and assessments in digital form rather than on paper.
- Electronic marking (e-marking) — marking candidate responses digitally, with the reliability and security controls RM says are needed for high-stakes qualifications.
Alongside the platform, RM offers expert digital transformation support, meaning help moving an organisation's assessment and marking processes from traditional methods to digital delivery.
Who it is for
RM frames the service around organisations that award or administer qualifications:
| User type | Relevant need |
|---|---|
| Exam boards / awarding bodies | Secure delivery of high-stakes exams and digital marking |
| Professional organisations | Digital assessment and e-marking for professional qualifications |
| Governments | Large-scale, accessible assessment programmes |
| Schools | Participation in digitally delivered assessment |
RM's site states it works with "schools, exam boards, professional organisations and governments around the world to make learning and assessment more accessible, more engaging, and more impactful."
Evidence of use in practice
RM's published news includes a concrete example of the e-marking service in operation: on 1 July 2026, RM announced it had extended its digital e-marking contract with ICAEW (the Institute of Chartered Accountants in England and Wales). This indicates the service is used for professional-body examinations, not only school-level assessment.
RM has also signalled expansion in high-stakes delivery: an October 2026 news item describes RM and ITTS exploring a strategic collaboration for "integrated high-stakes assessment delivery."
What to check before choosing it
The RM site does not publish pricing, contract terms, or a detailed feature list for RM Ava on the pages reviewed. If you are evaluating the service, ask RM directly about:
- Scale and format — the volume and types of assessments (on-screen exams, remote delivery, paper-to-digital transition) the platform supports for your context.
- Marking workflow — how e-marking is set up for your item types and whether human marking, automated marking, or both are involved.
- Security and reliability commitments — the specific guarantees behind RM's "reliably and securely" claim, since these matter most for high-stakes exams.
- Integration — how RM Ava connects with your existing assessment systems and awarding-body processes.
- Transformation support scope — what the digital transformation assistance includes and over what timeframe.
The most direct route is RM's "Get in touch" contact option on rm.com, where you can describe your assessment programme and request detail on RM Ava and e-marking.