What is NovitaTech and what does it sell?

Updated

NovitaTech (novitatech.com.au) is an Australian assistive technology retailer that sells mobility equipment, daily living aids, seating, sensory products and related supplies. It presents itself as Australia's largest assistive technology retailer and is an NDIS registered provider, so it is aimed at people who need assistive technology, their carers, and practitioners who specify or purchase equipment. It is a retail site rather than a clinical service: you browse categories, buy products, or request a quote.

What the site sells

The catalogue is organised around function rather than brand. The main departments shown on the site are:

  • Wheelchairs and mobility scooters — manual wheelchairs, power wheelchairs, mobility scooters, power assist, wheelchair accessories and cushions
  • Mobility aids and accessories — walkers and rollators, walking aids, wheelchair ramps
  • Chairs and seating — lift chairs and recliners, day chairs, postural and comfort chairs, activity chairs
  • Daily assisted living and meal time — eating and drinking aids, food preparation, dressing aids, gripping and reaching aids
  • Bathroom — showering and toileting equipment, bathroom aids, bedside commodes, grab rails, bidets
  • Bedroom and pressure care — beds and bed accessories, pillows and supports, pressure care mattresses and overlays, cushions
  • Transfer — patient hoists and lifters, hoist slings, manual handling aids, ceiling hoists and gantries
  • Computer access and AAC — communication aids, switches, alternative mice, mounting, eye gaze, stylus, software
  • Sensory — fidget and play, sensory clothing, oral sensory, weighted and stretch products
  • Paediatric — strollers and buggies, bikes and trikes, seated positioning, standing, switch toys
  • Home modification — ramps, grab rails, ceiling hoists, bidets
  • Personal care, orthotics and prosthetics, supported lying, therapy and exercise, sports and recreation

The site also flags a recent arrival of MDI sensory products, which fits the sensory and paediatric ranges.

Who it is for

Three groups are served by the same catalogue:

  1. Individuals and families buying equipment for home or everyday independence — the site frames its range as "designed for everyday independence."
  2. Carers and support workers sourcing daily living, bathroom, transfer and pressure care items.
  3. Practitioners and organisations who need to specify equipment and may prefer a quote rather than a direct purchase; the site includes a "Request Quote" option alongside "Shop All Categories."

Buying and payment signals

The site displays several commercial signals worth knowing before you shop:

  • NDIS registered provider status is stated on the site, and there is a dedicated page for paying online with the NDIS. If you are an NDIS participant, check that page for how plan funding is applied to an order rather than assuming any item is automatically covered.
  • First-order discount: the site advertises the code Welcome10 for 10% off a first order.
  • Delivery: free delivery is advertised on orders over $500 Australia-wide, with the asterisk on the site indicating conditions apply.
  • Price beat guarantee: a separate page exists for this, so it is worth reading the terms if you have a competing quote.

How to use the site to decide

  1. Start from the category that matches the task — for example, "showering and toileting" for bathroom safety, or "walkers and rollators" for outdoor mobility.
  2. Use the subcategory counts (for example, 47 walkers and rollators, 86 manual wheelchairs) to judge how much choice exists in that area before browsing.
  3. If you are buying on behalf of someone else or through a funding scheme, use Request Quote instead of checkout so the purchase can be documented.
  4. Confirm funding and delivery details on the NDIS payment and delivery pages before ordering, since the discount and free delivery offers carry stated conditions.

The main limitation to keep in mind: the site is a retailer, so product pages describe equipment rather than assess whether a particular item suits a particular person. For fit, pressure care or seating decisions, the choice still depends on an assessment from an occupational therapist or other treating professional.