novitatech.com.au

NovitaTech organizes its catalogue by daily-living purpose and body/activity area, not by brand or diagnosis. From the homepage you can jump straight into a top-level store category (Bathroom, Bedroom, Chairs and Seating, Mobility Aids, Wheelchairs and Mobility Scooters, and so on), then drill into a sub-category such as Walkers and Rollators or Pressure Care Mattresses and Overlays. If you don't yet know where your item sits, "Shop All" lists every category in one place. This structure suits you if you are shopping for a specific task — showering, sleeping, communicating, getting around — rather than browsing a single manufacturer.

The top-level categories

The store's navigation groups products into these main areas:

How to browse from a task to a product

1. Start with the task, not the product name. If the goal is safer showering, open Bathroom; if it is moving around the house, open Mobility Aids and Accessories.
2. Use the sub-category counts to gauge range. Each sub-category shows how many products it holds — for example, Showering and Toileting lists 77 items, Walkers and Rollators 47, Manual Wheelchairs 86, and Sensors and Alarms 100. A low count (such as Ceiling Hoists at 1) tells you the range is narrow and you may need to request a quote or ask about options.
3. Check adjacent categories before assuming an item is missing. Walking aids sit under Mobility Aids, but wheelchair ramps appear both there and under Home Modification; grab rails appear under both Bathroom and Home Modification. Overlap is normal, so a quick second look often finds the product.
4. Use "Shop All" when you don't know the category. It exposes the full category tree in one view, which is faster than guessing.
5. Watch for featured areas. The homepage highlights "Popular Products," "Popular Store Categories," and a dedicated "MDI Sensory Products Have Landed" section, so new or seasonal ranges can appear outside the standard tree.

Where the structure helps and where it doesn't

The purpose-based layout is efficient when your need maps cleanly onto a room or activity — buying a commode, a weighted blanket, or a communication aid. It is less direct when you are searching by condition, brand, or funding type; those aren't the organizing principle here. In those cases, use the category closest to the function of the item (for example, sensory or seating) and then narrow within it.

Two practical notes: the site is an NDIS registered provider and offers online NDIS payment, and a first-order discount code is promoted on the site — check the current terms on the relevant pages before relying on either. Delivery is advertised as free on orders over $500 AU-wide, with conditions marked by an asterisk, so confirm the details for your order.

NovitaTech advertises two direct savings for online shoppers: a 10% first-order discount using code Welcome10, and free AU-wide delivery on orders over $500. It also publishes a price-beat guarantee page, which is worth checking before you buy a big-ticket item. Exact terms for each offer sit on the linked site pages, so confirm them at checkout.

First-Order Discount: Welcome10

The site banner states: "Enter Code 'Welcome10' for 10% Off Your First Order."

• Who it's for: first orders placed on novitatech.com.au.
• How to use it: add items to your cart, enter Welcome10 in the promo/coupon field at checkout, and confirm the 10% reduction appears in the order summary before paying.
• What to check: whether the code applies to sale items, NDIS-funded purchases, or quote-based orders. The banner does not spell this out, so verify in the cart or with customer service.

Delivery: Free Over $500

The site states "Free Delivery on Orders over $500 AU-Wide"* — note the asterisk, which signals conditions.

• Threshold: orders above $500 qualify; plan your basket with this in mind if you're buying several smaller daily-living aids.
• Coverage: advertised as Australia-wide, but bulky or heavy items (beds, hoists, mobility scooters) may carry separate freight terms. Check the delivery information at checkout for your postcode and item type.
• Below the threshold: delivery charges apply; the site does not publish a flat rate in the material reviewed, so the cost is confirmed at checkout.

Price-Beat Guarantee

NovitaTech maintains a price-beat guarantee page. If you find the same product cheaper elsewhere, this is the mechanism to reference before ordering. Practical steps:

1. Identify the exact model and size (assistive technology often varies by configuration).
2. Keep evidence of the competitor's advertised price.
3. Contact NovitaTech with the details before purchase to confirm eligibility.

The guarantee's specific matching rules are set out on that page — read them rather than assuming a straight match.

NDIS and Quote-Based Orders

NovitaTech identifies as an NDIS registered provider and offers online NDIS payment. If you're using NDIS funding, the Welcome10 code and free-delivery threshold may not apply the same way as a standard retail purchase. For complex or high-value equipment, the site also provides a Request Quote option — useful when you need a written quote for plan-managed or self-managed funding.

Quick Reference

*Conditions apply per the site's asterisked note.

Bottom Line

If you're placing a first retail order, stack the Welcome10 discount and aim to cross the $500 free-delivery threshold in one basket. For NDIS purchases or large equipment, skip the promo assumptions and use the quote or NDIS payment routes instead — and check the price-beat guarantee first if you've seen the item cheaper elsewhere.

NovitaTech (novitatech.com.au) is an Australian assistive technology retailer that sells mobility equipment, daily living aids, seating, sensory products and related supplies. It presents itself as Australia's largest assistive technology retailer and is an NDIS registered provider, so it is aimed at people who need assistive technology, their carers, and practitioners who specify or purchase equipment. It is a retail site rather than a clinical service: you browse categories, buy products, or request a quote.

What the site sells

The catalogue is organised around function rather than brand. The main departments shown on the site are:

• Wheelchairs and mobility scooters — manual wheelchairs, power wheelchairs, mobility scooters, power assist, wheelchair accessories and cushions
• Mobility aids and accessories — walkers and rollators, walking aids, wheelchair ramps
• Chairs and seating — lift chairs and recliners, day chairs, postural and comfort chairs, activity chairs
• Daily assisted living and meal time — eating and drinking aids, food preparation, dressing aids, gripping and reaching aids
• Bathroom — showering and toileting equipment, bathroom aids, bedside commodes, grab rails, bidets
• Bedroom and pressure care — beds and bed accessories, pillows and supports, pressure care mattresses and overlays, cushions
• Transfer — patient hoists and lifters, hoist slings, manual handling aids, ceiling hoists and gantries
• Computer access and AAC — communication aids, switches, alternative mice, mounting, eye gaze, stylus, software
• Sensory — fidget and play, sensory clothing, oral sensory, weighted and stretch products
• Paediatric — strollers and buggies, bikes and trikes, seated positioning, standing, switch toys
• Home modification — ramps, grab rails, ceiling hoists, bidets
• Personal care, orthotics and prosthetics, supported lying, therapy and exercise, sports and recreation

The site also flags a recent arrival of MDI sensory products, which fits the sensory and paediatric ranges.

Who it is for

Three groups are served by the same catalogue:

1. Individuals and families buying equipment for home or everyday independence — the site frames its range as "designed for everyday independence."
2. Carers and support workers sourcing daily living, bathroom, transfer and pressure care items.
3. Practitioners and organisations who need to specify equipment and may prefer a quote rather than a direct purchase; the site includes a "Request Quote" option alongside "Shop All Categories."

Buying and payment signals

The site displays several commercial signals worth knowing before you shop:

• NDIS registered provider status is stated on the site, and there is a dedicated page for paying online with the NDIS. If you are an NDIS participant, check that page for how plan funding is applied to an order rather than assuming any item is automatically covered.
• First-order discount: the site advertises the code Welcome10 for 10% off a first order.
• Delivery: free delivery is advertised on orders over $500 Australia-wide, with the asterisk on the site indicating conditions apply.
• Price beat guarantee: a separate page exists for this, so it is worth reading the terms if you have a competing quote.

How to use the site to decide

1. Start from the category that matches the task — for example, "showering and toileting" for bathroom safety, or "walkers and rollators" for outdoor mobility.
2. Use the subcategory counts (for example, 47 walkers and rollators, 86 manual wheelchairs) to judge how much choice exists in that area before browsing.
3. If you are buying on behalf of someone else or through a funding scheme, use Request Quote instead of checkout so the purchase can be documented.
4. Confirm funding and delivery details on the NDIS payment and delivery pages before ordering, since the discount and free delivery offers carry stated conditions.

The main limitation to keep in mind: the site is a retailer, so product pages describe equipment rather than assess whether a particular item suits a particular person. For fit, pressure care or seating decisions, the choice still depends on an assessment from an occupational therapist or other treating professional.

Yes — NovitaTech identifies itself as an NDIS Registered Provider and offers an online NDIS payment option, so NDIS participants can generally use plan funding for eligible assistive technology purchases. Before ordering, confirm that the specific item fits your plan goals and budget, and check the payment steps with NovitaTech if your situation is complex (for example, plan-managed or agency-managed funding).

What the site confirms

NovitaTech describes itself as Australia's largest assistive technology retailer and displays "NDIS Registered Provider" on its site. It also provides a dedicated online payment page: "Pay online with the NDIS" (novitatech.com.au/pay-online-with-the-ndis/). That page is the right starting point for the actual checkout process, since payment rules depend on how your plan is managed.

Other store signals worth knowing:

• First-order discount: code Welcome10 for 10% off a first order (shown on the site).
• Delivery: free AU-wide delivery on orders over $500 (per the site's banner).
• Quote option: a "Request Quote" link appears in the store navigation — useful if you need documentation before committing.
• Range: the catalogue spans mobility, daily living, sensory, pressure care, communication aids and more, which matters because NDIS funding is tied to the purpose of the item, not just the product category.

Before you order: match the item to your plan

NDIS funding is not a general discount — it applies to supports and equipment that are reasonable and necessary for your goals. Use these checks:

1. Confirm the item is in your plan or budget. Look at your plan's stated goals and any AT budget. If the item isn't clearly covered, ask your support coordinator or plan manager before purchasing.
2. Check whether approval is needed. Higher-cost AT often requires an assessment or quote. The site's "Request Quote" function can produce the documentation you need.
3. Know your management type. Self-managed, plan-managed and agency-managed plans handle payments differently. The online NDIS payment page is the place to see what's supported; if your arrangement isn't covered there, contact NovitaTech directly.
4. Keep records. Retain invoices and quotes — they're needed for claims and audits regardless of management type.

How the online NDIS payment flow works

The site provides a dedicated NDIS online payment entry rather than describing the full flow in its public copy. In practice, expect to:

• Add items to your cart and proceed to checkout.
• Choose the NDIS payment route and provide the plan and participant details the form requests.
• Receive an invoice or confirmation you can pass to your plan manager, if applicable.

Expected result: an order placed against your NDIS funding, with paperwork suitable for claiming. If the form doesn't match your plan type, stop and contact the retailer rather than paying another way and seeking reimbursement later — that path is not guaranteed.

Common sticking points

• Assuming every product is claimable. Registration as a provider doesn't make each item fundable; the link to your goals and budget is what counts.
• Skipping the quote step for big-ticket items. Mobility scooters, power wheelchairs and hoists typically need pre-approval — request a quote first.
• Mixing funding and personal payment without checking. If you plan to split costs, confirm with NovitaTech and your plan manager how the invoice should be structured.
• Overlooking the delivery threshold. Free delivery applies over $500; below that, delivery costs may affect your budget calculation.

Bottom line

NovitaTech supports NDIS payment as a registered provider with an online NDIS checkout, making it a practical option for participants buying assistive technology. The deciding factors are whether your plan covers the specific item and whether your management type is handled by the online flow — verify both before checkout, and use the quote request for anything expensive or assessment-dependent.

NovitaTech lists four main powered and manual mobility lines: manual wheelchairs (86 products), mobility scooters (56), power wheelchairs (29), and power assist (9), plus 74 wheelchair accessories and 7 wheelchair cushions. The right choice depends on how and where you'll use the device and on an assessment of your needs — the category counts below show what's stocked, not what will suit you.

The main mobility categories

Manual wheelchairs are the largest group, so you'll find the widest range of sizes and configurations there. Power assist is a small but distinct option if you already use a manual chair and want help with slopes or longer trips without moving to a full power chair.

Sport and recreation options

Under Wheelchairs and Mobility Scooters, NovitaTech also lists a Sports and Recreation subcategory with 4 products. These sit alongside the general mobility range rather than replacing it, so treat them as a specialist add-on if sport or active recreation is part of your routine.

Related products worth checking at the same time

A chair or scooter is rarely bought alone. The same store lists:

• Pressure care: 60 cushions and 69 bed pressure management products
• Transfer equipment: 48 hoist slings, 26 patient hoists and lifters, and 12 manual handling aids
• Daily living: 96 eating and drinking aids and 94 food preparation items
• Home access: 15 ramps and 16 wheelchair ramps

If you're setting up a chair for home use, ramps and a suitable cushion are common companion purchases.

How to narrow the choice

1. Define where you'll use it. Indoors, footpaths, or transport in a car each point to different categories — scooters generally suit outdoor community travel, while manual and power chairs cover a broader mix.
2. Check your transfer and posture needs. If you need postural support or can't transfer easily, power wheelchairs and their seating options are the relevant group; scooters assume you can transfer and sit upright.
3. Get an assessment before buying. The category counts don't tell you which model fits your body, home, or funding. An occupational therapist or assistive technology advisor can match a device to your situation.
4. Confirm funding and delivery. NovitaTech is an NDIS registered provider and offers online NDIS payment; the site also advertises free delivery on orders over $500 AU-wide and a 10% first-order code. Check current terms on the relevant pages before ordering.

Common sticking points

• Scooter vs. power chair: the deciding factor is usually transfer ability and seating support, not speed or range.
• Accessories are separate: cushions, ramps, and bags are listed in their own categories, so budget for them alongside the chair.
• Stock counts change: the numbers above reflect the site's category listings at the time of writing; confirm availability on each product page.