What Is Pinball Medics?

Updated

Pinball Medics is a Canadian pinball company that sells new pinball machines and parts, offers repair services, and accepts trades. It describes itself as "Canada's Premier Source for Pinball Machines – Parts – Repair – Trades Welcome" and says it serves customers coast-to-coast, including through a partnership with Player One Amusement Group for new machine sales. It's a fit if you're in Canada looking to buy a machine or parts, need repair help, or want to trade in equipment — but check current shipping status and stock before planning around a specific timeline.

What Pinball Medics offers

The site's own headings lay out four main areas:

  • New pinball machines — Branded as available coast-to-coast through Pinball Medics plus Player One Amusement Group. The site names Stern, Jersey Jack, and "more" as machine brands, and emphasizes local service alongside new sales.
  • Parts — Sold through the site, with a checkout page at pinballmedics.ca/checkout/. The site has posted notices about parts order shipping status (see below).
  • Repair — Listed as a core service in the site's own description of itself.
  • Trades — Explicitly welcomed, per the site title and tagline.

Shipping and current status

Two site notices are worth knowing before you order:

  • Parts shipping has resumed after a disruption. A notice dated October 8, 2026 says parts orders are shipping again after "a painful month and a half," but warns of a large backlog and that the business is "still rebuilding," asking customers to bear with delays. If you need parts by a specific date, expect a longer-than-usual wait and confirm timing before ordering.
  • Tariffs: A site notice titled "Canada-U.S. Tariff Watch — Pinball Machines & Parts Not Affected" states that, per the company, machines and parts are not affected by the Canada-U.S. tariff situation. Treat this as the company's own statement rather than an independent assessment, and verify duties yourself if the cost matters to you.

How to decide if it fits your needs

If you want to… Pinball Medics is relevant because… Check first
Buy a new machine in Canada New Stern, Jersey Jack, and other brands sold coast-to-coast with local service Current stock, delivery timeline, and final pricing
Order parts Parts sales are a core offering with an online checkout The shipping-delay notice and backlog status
Get a machine repaired Repair is a listed service Service area, turnaround, and whether you must ship the machine
Trade in equipment Trades are explicitly welcomed Trade terms and valuation process

Practical next steps

  1. Go to pinballmedics.ca and read the Latest News section for the most recent shipping and tariff notices before ordering.
  2. For a machine purchase, use the site's contact or sales channel to confirm availability, price, and delivery to your province — the coast-to-coast claim is the company's, so confirm your specific location.
  3. For parts, place the order through checkout but expect delays given the posted backlog; ask for an estimate if timing is critical.
  4. For repair or trade, describe your machine and location up front so you get an accurate answer on service range and terms.

The main caveats: pricing isn't stated in the material reviewed here, so don't assume anything about cost or free shipping, and the shipping and tariff notices are the company's own announcements rather than independently verified facts.