What is Ultra.cc Documentation?
Updated
Ultra.cc Documentation is the official documentation site for Ultra.cc, a specialized apps hosting service. It is the reference resource for users who need to set up, connect to, and manage their Ultra slot, covering guides, troubleshooting tips, and best practices for managing applications and media automation. Use it if you already have (or are evaluating) an Ultra.cc service and want step-by-step instructions rather than marketing material; the site itself is documentation, not a signup or billing portal.
What the documentation covers
The site is organized into a table of main sections, each holding individual guides:
| Section | What you'll find there |
|---|---|
| Applications | Setup guides for supported apps, including media and automation tools (e.g., Jellyfin, Komga, Homarr, Uptime Kuma, Seerr, Byparr, Autopulse, qui) |
| Client Area | Service management topics such as upgrading or downgrading your service, submitting a support ticket, and setting up automatic payments via PayPal subscription |
| Connection Details | How to connect to your slot: SSH, public key authentication, FTP/FTPS, WebDAV, Rclone, and troubleshooting for FTP |
| Control Panel | A tour of the User Control Panel |
| Getting Started | Entry-point material for new users |
| Community | Community-contributed apps and tools (e.g., Jellystat, Maintainerr, ImageMaid, Auto Subtitle Translator) |
| Misc Guides | Explainers and utilities such as Rclone & MergerFS, crontab, Plex performance, network and speedtests, mobile apps, and Windows slot mounting |
| Rclone | Rclone-specific configuration and usage |
| Torrent Clients | Torrent client setup, remote torrent adding, and torrent control |
| Unofficial Application Installers | Third-party installers (e.g., FileBot, Autoscan, a second Mediarr instance) |
| Unofficial Language Installers | Language-related installers |
| Unofficial SSH Utilities | Shell-level scripts and tools: backup scripts, file cleaner, factory reset, remote sync, disk usage and traffic monitors, application monitor, Tailscale, cross-seed, megatools |
Who it's for and how to start
The documentation is written for end users of Ultra's shared apps hosting, which the homepage describes as "expertly-tuned shared apps hosting starting at just €6.50EUR per month." If you're new, the homepage points to two starting resources: connecting to your slot via SSH and a User Control Panel tour. From there, the Getting Started and Connection Details sections give you the prerequisites (connection credentials and method) before you move on to installing or configuring individual applications.
How to use it effectively
- Follow the section that matches your task. Connection problems belong in Connection Details (with FTP Troubleshooting as a dedicated page); app setup belongs in Applications; billing and account changes belong in Client Area.
- Check whether a guide is official or community-maintained. Items under Community and Unofficial Application Installers are labeled as such, so treat their instructions as contributed guidance rather than core platform documentation.
- Use troubleshooting pages before opening a ticket. The site includes dedicated troubleshooting content (e.g., FTP Troubleshooting, MTR Guide, Plex performance) and a support ticket form in the Client Area if the docs don't resolve the issue.
- Verify pricing and plan details on the linked pages. The only pricing reference in the documentation is the upgrade/downgrade page under Client Area; confirm current terms there rather than assuming figures from the homepage.
In short, docs.ultra.cc is the place to go once you have an Ultra.cc slot and need concrete instructions for connecting, running apps, automating media workflows, or diagnosing problems.