docs.ultra.cc

Ultra.cc's documentation covers *Arr-style media automation through a mix of official application guides and community-contributed installers, with storage handled by Rclone and MergerFS. To set it up, start from the relevant application page in the docs, follow its install steps on your slot, then mount and point storage using the Rclone/MergerFS guides. The exact steps depend on which app you choose, since Ultra.cc documents each one separately rather than offering a single bundled automation stack.

What the documentation actually provides

The docs are organized as a table of guides rather than a single setup wizard. For media automation, the relevant entries include:

Two things follow from this structure. First, there is no single "install all *Arr apps" page — you work app by app. Second, several of the most automation-relevant guides (2nd Instance of Mediarr, Autoscan, FileBot, File Cleaner, Remote Sync Tool) sit under Unofficial Application Installers or Unofficial SSH Utilities, meaning they are community-maintained rather than first-party. Treat those as convenience scripts: read the guide before running anything, and expect to verify results yourself.

Prerequisites before you start

• An active Ultra slot. The docs describe specialized shared app hosting starting at €6.50 EUR per month, with all-purpose plans. Your plan determines which apps are available to you.
• SSH access. The docs include "Connect to Your Ultra slot via SSH" and "Your Ultra Shell - A Beginner's Guide" — work through these first, since most installers and utilities run from the shell.
• A storage plan. Decide up front how media will be stored and mounted (see the Rclone/MergerFS section below), because *Arr apps need consistent paths to import and organize files.
• Awareness of your control panel. The "User Control Panel Tour" and Client Area guides cover service management, including upgrading or downgrading your plan if you need more resources.

Step-by-step: installing an automation app

1. Pick the app from the documentation table. For example, choose Jellyfin for playback, Seerr for requests, or Maintainerr for library cleanup. Open its dedicated page.
2. Read the whole page before executing commands. Each guide states its own requirements and expected outcome; some depend on other apps already being installed.
3. Connect via SSH using the connection details guide, then run the install steps exactly as written for your app.
4. Verify the app is running — typically by opening its web interface on your slot and confirming it loads and can see your media paths.
5. Wire apps together. Point your *Arr apps at the same download client and library paths, and connect your media server to those libraries. The torrent client guides and "Remote Torrent Adder and Torrent Control" cover the download side.
6. Add maintenance tooling as needed — for instance Maintainerr or ImageMaid for cleanup, or cross-seed for torrent matching.

Storage: Rclone and MergerFS

The "Rclone & MergerFS Explainer" is the key document here. MergerFS presents multiple storage locations as one combined mount, while Rclone handles cloud remotes. For automation, the practical rule is: mount storage first, confirm the mount is visible and writable from the shell, and only then configure *Arr apps to use those paths. If apps can't see files that exist, a missing or stale mount is the usual cause — check it before debugging the app itself.

Running a second automation stack

"2nd Instance of Mediarr" (Unofficial Application Installers) documents running a parallel set of media apps. This is useful if you want separate libraries or configurations, but it is an unofficial guide — confirm port and path conflicts against your existing setup before following it.

Troubleshooting and monitoring

The docs provide several diagnostics you can use when automation misbehaves:

• Traffic Monitor and Disk/Traffic Usage Command (Unofficial SSH Utilities) for checking whether downloads and transfers are actually happening.
• Disk Usage Monitor and File Cleaner for keeping the slot from filling up — a full disk is a common cause of failed imports.
• Application Monitor and Uptime Kuma for spotting apps that have stopped.
• MTR Guide and Ultra Network and Speedtests for connectivity problems between your slot and remote services.
• FTP Troubleshooting and the torrent client troubleshooting entries for transfer and client issues.
• "How Plex Performance is Affected" for understanding playback performance factors.

Practical cautions

• Unofficial means unofficial. Scripts under Unofficial Application Installers and Unofficial SSH Utilities are community contributions; they may assume specific configurations and are not guaranteed to fit your plan.
• Check plan fit before installing. Heavier automation stacks consume CPU, RAM, and disk; the Client Area's upgrade/downgrade guide is the documented route if you hit limits.
• Support tickets are handled through the Client Area guide if a documented step fails.
• Pricing and plan details beyond the starting figure should be confirmed on the site; the documentation does not enumerate every plan's limits.

Start with the SSH and shell guides, then the Rclone/MergerFS explainer, then install apps one at a time from their individual pages — that order avoids the most common failure, which is automation apps pointing at storage paths that were never properly mounted.

Ultra.cc Documentation is the official documentation site for Ultra.cc, a specialized apps hosting service. It is the reference resource for users who need to set up, connect to, and manage their Ultra slot, covering guides, troubleshooting tips, and best practices for managing applications and media automation. Use it if you already have (or are evaluating) an Ultra.cc service and want step-by-step instructions rather than marketing material; the site itself is documentation, not a signup or billing portal.

What the documentation covers

The site is organized into a table of main sections, each holding individual guides:

Who it's for and how to start

The documentation is written for end users of Ultra's shared apps hosting, which the homepage describes as "expertly-tuned shared apps hosting starting at just €6.50EUR per month." If you're new, the homepage points to two starting resources: connecting to your slot via SSH and a User Control Panel tour. From there, the Getting Started and Connection Details sections give you the prerequisites (connection credentials and method) before you move on to installing or configuring individual applications.

How to use it effectively

• Follow the section that matches your task. Connection problems belong in Connection Details (with FTP Troubleshooting as a dedicated page); app setup belongs in Applications; billing and account changes belong in Client Area.
• Check whether a guide is official or community-maintained. Items under Community and Unofficial Application Installers are labeled as such, so treat their instructions as contributed guidance rather than core platform documentation.
• Use troubleshooting pages before opening a ticket. The site includes dedicated troubleshooting content (e.g., FTP Troubleshooting, MTR Guide, Plex performance) and a support ticket form in the Client Area if the docs don't resolve the issue.
• Verify pricing and plan details on the linked pages. The only pricing reference in the documentation is the upgrade/downgrade page under Client Area; confirm current terms there rather than assuming figures from the homepage.

In short, docs.ultra.cc is the place to go once you have an Ultra.cc slot and need concrete instructions for connecting, running apps, automating media workflows, or diagnosing problems.

The Ultra.cc documentation site is organized into a main table of sections — Applications, Client Area, Community, Connection Details, Control Panel, Getting Started, Misc Guides, Rclone, Torrent Clients, Unofficial Application Installers, Unofficial Language Installers, and Unofficial SSH Utilities — plus a "Latest Documents" list of recently added or updated pages. To find a guide, match your task to one of these sections: app setup lives under Applications, login and SSH/FTP/WebDAV details under Connection Details, and fixes for common failures under the troubleshooting entries listed within Torrent Clients, Connection Details, and Misc Guides.

Start with the section that matches your task

Applications: hosted and community apps

The Applications section covers apps Ultra.cc supports directly, such as Komga, Seerr, Jellyfin, Homarr, Uptime Kuma, Jellystat, Maintainerr, Byparr, Autopulse, and qui. Each entry is a setup and usage guide for that app on your slot.

A separate group — Unofficial Application Installers — holds tools the community maintains rather than Ultra.cc itself: FileBot, Autoscan, a second instance of Mediarr, and similar. Treat these pages as instructions for installing software that isn't part of the standard app set, and expect less official support if something breaks.

Connection Details: SSH, FTP, WebDAV, and keys

Connection Details is where you go when you can't get into your slot or need to move files:

• SSH — covered by "Your Ultra Shell – A Beginner's Guide" and "Public Key Authentication" for key-based logins.
• File transfer — WebDAV, Rclone FTPS, Rsync, and ProFTPD each have their own page.
• Network diagnosis — the MTR Guide explains how to run a trace when speeds or connectivity look wrong.

If a connection fails, check the matching troubleshooting page before opening a ticket; FTP problems in particular have a dedicated "FTP Troubleshooting Info" entry.

Troubleshooting and diagnostics

Troubleshooting content is spread across sections rather than collected in one place. The pages most useful when something is broken:

• Torrent Clients Troubleshooting — for torrent client errors.
• FTP Troubleshooting Info — for file transfer failures.
• MTR Guide — for network and speed complaints.
• Disk/Traffic Usage Command and Disk Usage Monitor — to check whether you've hit a storage or bandwidth limit.
• Application Monitor and Traffic Monitor — to see what's running and what it's using.
• Factory Reset — a last resort when a slot is misconfigured.

The Misc Guides section also holds explainers like the Rclone & MergerFS Explainer and Crontab Explainer, which help you understand how scheduled jobs and mounted storage work before you change them.

When the documentation doesn't answer your question

If no page covers your issue, the Client Area section includes Submit a Support Ticket. Before filing, gather what the troubleshooting pages ask for — for example, an MTR output for network problems or the exact error text from a torrent client — so the ticket contains something support can act on. Account changes such as upgrading or downgrading a plan are also handled through Client Area pages, not through the app guides.

A practical way to search the docs

1. Identify the category: app, connection, account, or fault.
2. Open that section from the main documentation table.
3. Check "Latest Documents" first if the page you want may be new — recently added entries appear there.
4. If a page references a companion guide (for example, Rclone pages pointing to the MergerFS explainer), follow it before making changes.
5. If nothing matches, submit a support ticket with the diagnostic output the relevant troubleshooting page describes.

The documentation is written in English and covers shared app hosting; plan pricing starts at €6.50 per month according to the site's front page, and current plan details are confirmed on the Client Area upgrade page rather than in the guides themselves.

To connect to your Ultra.cc slot via SSH, open a terminal on your computer and run ssh username@hostname -p port, using the SSH username, host, and port shown in your Client Area. You'll need a terminal app, your slot credentials, and network access to the Ultra.cc host. The documentation lists "Connect to your Ultra slot via SSH" as the primary getting-started step, with connection details kept in the Client Area.

Where to Find Your Connection Details

Ultra.cc organizes its documentation around a Client Area section, which is where account- and service-level details live. Before you can connect, collect three pieces of information:

• SSH username — the account name assigned to your slot
• Hostname or IP address — the server your slot runs on
• SSH port — the port your slot listens on (shared hosting often uses a non-default port)

The documentation's "Connection Details" section covers related topics such as public key authentication, WebDAV access, and FTP/FTPS connections, so it's the place to check if your SSH details aren't where you expect.

Basic SSH Connection Steps

1. Open a terminal. On macOS or Linux, use the built-in Terminal. On Windows, use PowerShell or Windows Terminal, which include the OpenSSH client.

2. Run the SSH command with your details substituted:

   ssh your_username@your_host -p your_port
   

3. Accept the host key the first time you connect. SSH will show a fingerprint and ask you to confirm; type yes.

4. Enter your password when prompted. Characters won't appear as you type — that's normal.

5. Verify success. A successful login drops you into your slot's shell, typically with a prompt showing your username and host.

If the connection hangs or is refused, re-check the port and hostname first — a wrong port is the most common cause of a timeout.

Verify the Connection Worked

Once logged in, run a simple command such as whoami to confirm you're in the right account, or pwd to see your starting directory. The documentation's "Your Ultra Shell - A Beginner's Guide" walks through the shell environment if you're new to command-line work.

Common Connection Problems

For authentication problems, the "Public Key Authentication" guide explains key-based login as an alternative to passwords. If you're troubleshooting file transfers rather than shell access, the "FTP Troubleshooting Info" page covers FTP-specific issues.

Related Guides Worth Knowing

The documentation groups several connection topics that pair with SSH setup:

• Public Key Authentication — passwordless, more secure logins
• Rsync — syncing files to and from your slot over SSH
• WebDAV — accessing files through a web-style interface
• MTR Guide — diagnosing network problems if connections are slow or unstable

If you hit a wall you can't resolve, the Client Area includes a "Submit a Support Ticket" option.

The Ultra.cc User Control Panel is the web interface where you manage the applications and services running on your slot. According to the Ultra.cc documentation, the panel is covered by a dedicated "User Control Panel Tour" page, and it sits alongside a separate Client Area used for billing-related actions such as upgrading or downgrading your service and submitting support tickets. Use the Control Panel for day-to-day app management; use the Client Area for account and plan changes.

What the Control Panel Covers

The documentation groups the Control Panel under its own section in the main navigation, separate from Applications, Client Area, Connection Details, and Misc Guides. That separation reflects its role: it is the central place to view and operate the apps installed on your slot rather than a catalog of every app's individual settings.

From the documentation's structure, the panel relates to these areas:

• Applications — the apps you run (media servers, torrent clients, automation tools, and so on) are documented individually, and the Control Panel is where you manage them at the service level.
• Connection Details — SSH, FTP, WebDAV, and public key authentication guides explain how to reach the slot directly; the panel is the browser-based alternative for management tasks.
• Client Area — plan changes and support tickets live here, not in the Control Panel.

Managing Applications and Services

The documentation lists a broad set of supported applications, including Jellyfin, Komga, Homarr, Uptime Kuma, cross-seed, Maintainerr, and various *Arr apps, plus unofficial installers for tools like FileBot, Autoscan, and Tailscale. The Control Panel is the place to start, stop, and inspect these services. For app-specific configuration, follow the individual application page in the documentation, since each app has its own settings and quirks.

A practical workflow looks like this:

1. Open the Control Panel from your Ultra account.
2. Locate the application you want to manage.
3. Use the panel's controls to start, stop, or restart it.
4. If the app needs configuration beyond the panel, follow its documentation page (for example, the Jellyfin or Torrent Clients pages).

Where Upgrade, Downgrade, and Support Live

Upgrades, downgrades, and support tickets are handled in the Client Area, not the Control Panel. The documentation has a dedicated "Upgrade or Downgrade your Service" page under Client Area, and a "Submit a Support Ticket" page in the same section. If you need to change your plan or get help from Ultra's team, go to the Client Area first.

Control Panel vs. Client Area

Getting Oriented

If you are new to the service, the documentation recommends starting with the "User Control Panel Tour" and "Your Ultra Shell - A Beginner's Guide." The tour walks through the panel's layout, while the shell guide covers command-line access for tasks the panel does not handle. Together they cover the two main ways to operate your slot: the web panel for routine management and SSH for deeper control.

For anything not covered by the panel, check the relevant section of the documentation — Applications for app setup, Connection Details for access methods, and Misc Guides for topics like rclone, crontab, and disk usage monitoring.