Where to Find Application, Connection, and Troubleshooting Guides in Ultra.cc Documentation

The Ultra.cc documentation site is organized into a main table of sections — Applications, Client Area, Community, Connection Details, Control Panel, Getting Started, Misc Guides, Rclone, Torrent Clients, Unofficial Application Installers, Unofficial Language Installers, and Unofficial SSH Utilities — plus a "Latest Documents" list of recently added or updated pages. To find a guide, match your task to one of these sections: app setup lives under Applications, login and SSH/FTP/WebDAV details under Connection Details, and fixes for common failures under the troubleshooting entries listed within Torrent Clients, Connection Details, and Misc Guides.

Start with the section that matches your task

Applications: hosted and community apps

The Applications section covers apps Ultra.cc supports directly, such as Komga, Seerr, Jellyfin, Homarr, Uptime Kuma, Jellystat, Maintainerr, Byparr, Autopulse, and qui. Each entry is a setup and usage guide for that app on your slot.

A separate group — Unofficial Application Installers — holds tools the community maintains rather than Ultra.cc itself: FileBot, Autoscan, a second instance of Mediarr, and similar. Treat these pages as instructions for installing software that isn't part of the standard app set, and expect less official support if something breaks.

Connection Details: SSH, FTP, WebDAV, and keys

Connection Details is where you go when you can't get into your slot or need to move files:

• SSH — covered by "Your Ultra Shell – A Beginner's Guide" and "Public Key Authentication" for key-based logins.
• File transfer — WebDAV, Rclone FTPS, Rsync, and ProFTPD each have their own page.
• Network diagnosis — the MTR Guide explains how to run a trace when speeds or connectivity look wrong.

If a connection fails, check the matching troubleshooting page before opening a ticket; FTP problems in particular have a dedicated "FTP Troubleshooting Info" entry.

Troubleshooting and diagnostics

Troubleshooting content is spread across sections rather than collected in one place. The pages most useful when something is broken:

• Torrent Clients Troubleshooting — for torrent client errors.
• FTP Troubleshooting Info — for file transfer failures.
• MTR Guide — for network and speed complaints.
• Disk/Traffic Usage Command and Disk Usage Monitor — to check whether you've hit a storage or bandwidth limit.
• Application Monitor and Traffic Monitor — to see what's running and what it's using.
• Factory Reset — a last resort when a slot is misconfigured.

The Misc Guides section also holds explainers like the Rclone & MergerFS Explainer and Crontab Explainer, which help you understand how scheduled jobs and mounted storage work before you change them.

When the documentation doesn't answer your question

If no page covers your issue, the Client Area section includes Submit a Support Ticket. Before filing, gather what the troubleshooting pages ask for — for example, an MTR output for network problems or the exact error text from a torrent client — so the ticket contains something support can act on. Account changes such as upgrading or downgrading a plan are also handled through Client Area pages, not through the app guides.

A practical way to search the docs

1. Identify the category: app, connection, account, or fault.
2. Open that section from the main documentation table.
3. Check "Latest Documents" first if the page you want may be new — recently added entries appear there.
4. If a page references a companion guide (for example, Rclone pages pointing to the MergerFS explainer), follow it before making changes.
5. If nothing matches, submit a support ticket with the diagnostic output the relevant troubleshooting page describes.

The documentation is written in English and covers shared app hosting; plan pricing starts at €6.50 per month according to the site's front page, and current plan details are confirmed on the Client Area upgrade page rather than in the guides themselves.