Where to Find Technical Resources and Customer Support on the Baughman Tile Co. Website
Updated
Baughman Tile Co.'s site organizes technical material under Drainage Solutions and Engineering, with customer support items grouped separately under Customer Support. If you need CAD details, pipe specifications, standards, or approval lists, start in Engineering; if you need delivery, load sizing, or an estimate, start in Customer Support. The site does not publish prices or an online ordering flow, so plan to request an estimate rather than configure a purchase.
Engineering: drawings, specifications, and standards
The Engineering section is the technical core of the site. It is organized into four resource types:
| Resource | What it contains | How to use it |
|---|---|---|
| CAD Drawings | Pipe and fittings details and dimensions | Browse product details and dimensions to determine what a project needs |
| Pipe Specifications | Outside diameters, corrugation pitch, and other pipe-specific details | Download the file for the diameter you are specifying |
| Applicable Pipe Standards | Standards the products are measured against | Reference when writing or checking a spec section |
| State DOT Approvals | State-level approval listings | Confirm whether a product is approved for a given state's work |
The site also lists Technical Notes and a HydroCAD Wizard alongside these. The CAD drawings are the right starting point when you need to place pipe and fittings into a drawing set; the specification files are the right starting point when you need to state dimensions and corrugation pitch in a written specification.
Research library and drainage planning tools
The Research Library collects reference material, including the PPI Corrugated Pipe Manual and the Joint Installation and Installation Guidelines documents. Two planning tools sit in the same area:
- BTC Drainage Calculator — for working through drainage planning inputs.
- Tile Spacing and Coil Footage — for layout and material quantity planning.
These are planning aids rather than product selectors. Use them to size and lay out a system, then confirm the actual product dimensions against the specification files for the diameter you chose.
Installation guidance
Installation guidance is published directly on the site: Baughman Tile products are to be installed according to ASTM D2321, Standard Practice for Underground Installation of Thermoplastic Pipe for Sewers and Other Gravity-Flow Applications. The site states that following these guidelines supports an easy installation. If you are writing an installation section or briefing a crew, cite ASTM D2321 and pair it with the site's Joint Installation and Installation Guidelines documents rather than relying on the standard alone.
Customer support: delivery, load sizing, and estimates
The Customer Support area covers Delivery, Load Sizing, Request an Estimate, Tradeshows, and Marketing Downloads.
On delivery, the site states that Baughman Tile operates a fleet of 55 trucks and trailers. The equipment is custom-designed with hydraulic gates and lift beds so drivers can unload without customer assistance. For agricultural customers, the flatbed fleet is described as lightweight to minimize soil compaction during delivery. These details matter when you are planning site access and unloading labor: the expectation is that the customer does not need to supply equipment or hands for unloading.
Load sizing and estimate requests are handled through the site's support pages rather than an online cart. Because no pricing is published, an estimate request is the route to a quote.
A practical path through the site
For a project specifying corrugated HDPE pipe:
- Confirm the product family you need — single wall, dual wall, or triple wall sewer/drain pipe — and check fittings and accessories.
- Download the CAD drawings for the fittings and the pipe specification file for your diameter.
- Check Applicable Pipe Standards and State DOT Approvals if the project is publicly funded or state-regulated.
- Run layout and quantity through the drainage calculator, tile spacing, and coil footage tools.
- Pull the installation guidelines and ASTM D2321 reference for the spec section.
- Submit a load sizing request and an estimate request through Customer Support.
The main friction point is that technical files are organized by resource type rather than by product, so you will move between the product pages and the Engineering downloads. Keep the diameter you are specifying in hand before opening the specification files — that is the organizing key for the downloads.