Which Carriers and Providers Are Supported for Claims on Likewize Device Protection?

Likewize Device Protection handles claims for a long list of mobile carriers, retailers, and banks/insurers, and your protection provider must appear on that list before you can start a claim on protect.likewize.com. The site's claim page asks you to "select your carrier" from a fixed set of options — if your provider isn't there, the claim path for you is different. Below is what the page lists, grouped by type, plus how to use it.

How the provider list works

The claim flow begins with one required choice: your carrier or provider. That selection routes you to the claims process for that specific program, because Likewize administers protection on behalf of many separate brands rather than running one universal claim form.

Two practical consequences:

• The list is the gate. If your provider is listed, start your claim by selecting it. If it isn't, you can't complete a claim through this entry point.
• Your provider, not your device, decides the path. Two people with the same phone may file in completely different places depending on who sold them the protection plan.

Mobile carriers and wireless retailers listed

The page's provider list includes these wireless brands and retailers (as shown on the site):

A few entries sit outside the usual carrier mold — Smart Glasses Protect+ and Barclays Tech Packs, for example — so scan the full list rather than assuming it's carriers only.

Banks, insurers, and financial-brand programs

Likewize also administers protection sold through banks and insurers. The page lists:

• Barclays (including Tech Packs)
• HSBC
• NatWest
• RBS
• Santander
• First Direct
• Ulster Bank
• Farmers Device Protection
• Insurance Aspects
• London Drugs
• Smart Protection

If your protection was bundled with a bank account, credit card, or insurance policy, check this group first — your claim starts with the financial brand's program, not a carrier.

Who actually handles your claim

For policyholders in some regions, the insurer behind the program is named separately from the brand you bought from:

• Quebec, Manitoba, and Saskatchewan: coverage is provided by Zurich Insurance Company Ltd (Canadian Branch) or AIG Insurance Company of Canada, and administered by Likewize Device Protection, Ltd.
• United States: Likewize Agency, LLC is the licensed agency (in California, Likewize Agency, LLC d/b/a Likewize Insurance Agency, LLC, NPN#13519215), and Likewize Device Protection, LLC is the claims administrator.

This matters when you're asked who your insurer is on a form — the brand name on your plan and the underwriter may differ.

Steps to confirm your provider and start a claim

1. Find your protection provider. Check your plan confirmation, receipt, bank statement, or the booklet that came with your device — not the device manufacturer.
2. Match it to the list above. Look for the exact brand name; some entries are retail partners rather than carriers.
3. Go to protect.likewize.com and select that provider on the "File a claim or service request" page. The expected result is being routed into that provider's claim flow.
4. If your provider isn't listed, return to where you bought the protection and ask who administers claims — the program may run through a different administrator entirely.

Common sticking points

• Buying a phone from a listed retailer doesn't mean you're covered. The list reflects protection programs Likewize administers, not every purchase channel.
• Bank programs are easy to miss. If you pay for protection through a card or account fee, look in the financial-brand group rather than the carrier group.
• Similar names aren't the same program. Select the exact entry matching your paperwork; a near-match can send you into the wrong flow.
• Regional insurer names appear in the fine print. In the Canadian provinces and the US noted above, the administering entity is stated separately from your brand — use it if a form asks for the insurer or administrator.

The fastest check is simple: find your provider's name on the page's list. If it's there, select it and proceed; if it isn't, your next step is the company that sold you the plan.