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Categories: Government & Public Services

Official website for the WV Consolidated Public Retirement Board.

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Updated: 2026-10-01 12:22 Language: English (default) Access: Normal

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Website Review

What is the West Virginia Consolidated Public Retirement Board?

The West Virginia Consolidated Public Retirement Board (CPRB) is the state agency that administers West Virginia's public retirement systems. Its site, WV Consolidated Public Retirement Board, serves as the central hub for members to find their plan, check news, download forms and access self-service.

What it administers

The page states the CPRB administers ten retirement systems. The plans listed for active members include:

  • PERS Tier I and Tier II (Public Employees Retirement System)
  • TRS Tier I and Tier II (Teachers Retirement System)
  • TDC Plan (Teachers' Defined Contribution)
  • State Trooper Plan A and Plan B
  • DSRS (Deputy Sheriff Retirement System)
  • JRS (Judges Retirement System)
  • EMSRS (Emergency Medical Services Retirement System)
  • MPFRS (Municipal Police Officers and Firefighters Retirement System)
  • NRPORS (Natural Resources Police Officers Retirement System)

Who it serves

The director's message names four audiences: active employees, inactive employees, retirees, and anyone seeking general information. That framing is useful for deciding where to start. If you are currently working and contributing, go to the active member plan list first. If you have separated from service but left contributions in the system, or you are already drawing a benefit, the forms and news sections matter more than plan descriptions.

A practical starting point

Identify your specific plan before anything else. Benefits, eligibility and retirement formulas differ across these systems, so advice for a PERS Tier II member may not apply to a State Trooper Plan B member. Once you know your plan, use the site's self-service access and check the news section for rule changes.

One current example of why the news section matters: the site carries a notice on new requirements for "Returning to Work after Retirement." If you are retired and considering a return to public employment, read that notice before accepting an offer, because returning to work can affect your benefit.

Reaching a person

The page notes that walk-in service is temporarily unavailable due to construction, and that staff are available by phone or email from 8:00 am to 5:00 pm. Contact details listed are (304) 558-3570, (800) 654-4406, and [email protected]. For anything involving your own account, call rather than relying on general plan pages.

Decision criterion

Use the website when you need plan documents, forms, or general policy news. Contact the CPRB directly when your question depends on your personal service history, contributions, or benefit estimate, since those answers require your record rather than a public page.

Which retirement plans does the CPRB administer and how do I find my specific plan?

The West Virginia Consolidated Public Retirement Board (CPRB) administers ten retirement systems, listed on its homepage under "Active Members," with plans grouped by employee type. From the page evidence:

  • PERS Tier I and PERS Tier II — Public Employees Retirement System
  • TRS Tier I and TRS Tier II — Teachers Retirement System
  • TDC Plan — Teachers' Defined Contribution (typically the plan for newer educators)
  • State Trooper Plan A and State Trooper Plan B
  • DSRS — Deputy Sheriff Retirement System
  • JRS — Judges Retirement System
  • EMSRS — Emergency Medical Services Retirement System
  • MPFRS — Municipal Police Officers and Firefighters Retirement System
  • NRPORS — Natural Resources Police Officers Retirement System

How to find your specific plan

  1. Start with who you work for. State agencies, public school systems, counties, municipalities, and specialized services (police, fire, EMS, natural resources) map to different systems.
  2. Note your hire date and tier. PERS and TRS split into Tier I and Tier II, and the tier you belong to depends on when you were hired. Tier matters because it can change contribution rates and benefit formulas.
  3. If you are a teacher or school employee, look at TRS tiers or the TDC Plan. If you are a state trooper, check Plan A or Plan B. Police, fire, EMS, deputy sheriff, judge, and natural resources officers have their own dedicated systems.
  4. Once you think you know the plan, use the CPRB site to get plan-specific details and manage benefits. Contact CPRB directly to confirm your plan if any doubt remains: (304) 558-3570, (800) 654-4406, or [email protected]. Note that the CPRB says it is temporarily not accepting walk-in customers due to construction, but staff are available by phone or email from 8:00 am to 5:00 pm.
  5. If you are returning to work after retirement, read the CPRB notice on new requirements before assuming your plan's rules still apply.

For broader context on state retirement systems, the U.S. Department of Labor's Employee Benefits Security Administration at U.S. Department of Labor publishes general pension guidance, and the Social Security Administration at Social Security Administration covers how public pensions may interact with Social Security benefits. Your specific plan's rules, however, come only from CPRB.

A practical example: a state employee hired in 2010 and a state employee hired in 2005 may both be in PERS but in different tiers, so their contribution rates and retirement eligibility could differ. Checking your tier first prevents comparing the wrong benefit formula.

How can active members use online self-service to manage their benefits?

Active members can use the WV Consolidated Public Retirement Board's online self-service tools to look up plan details and manage their benefits from a single account. The site organizes this by plan, so you start by selecting the plan you belong to.

WV Consolidated Public Retirement Board

Who this is for

Active members covered by any of the ten administered systems, including:

  • PERS Tier I and Tier II
  • TRS Tier I and Tier II
  • TDC Plan
  • State Trooper Plan A and Plan B
  • DSRS, JRS, EMSRS, MPFRS, NRPORS

What you can typically do

  • Find your plan's page and review benefit information specific to that tier or system
  • Access online self-service to manage your account
  • Download forms and read plan news, including notices such as "Returning to Work after Retirement"
  • Check the latest news and organizational information

A practical next step

Go to the site, open Active Members, and select your exact plan (for example, PERS Tier II rather than just "PERS"). Tier and plan choice matters because rules differ between them. Once on your plan page, look for the self-service login or account access link and have your member identification ready before you start.

If you need help

The site notes that walk-in service is temporarily unavailable due to construction. Staff are available by phone or email from 8:00 am to 5:00 pm, so if self-service does not show what you need, contact them directly during those hours.

Decision criterion

Use self-service when you want to view or update routine account information on your own schedule. Contact the board when your question involves a rule change, a return-to-work notice, or anything that could affect your benefit eligibility.

What are the new requirements for returning to work after retirement in West Virginia?

The CPRB site flags this topic under "New Requirements for 'Returning to Work after Retirement'" and links to an official notice, but the page itself does not reproduce the rule text. So the requirements depend on your specific plan and retirement date, and the notice is the document to read rather than a summary from anywhere else.

H3 What to check

  • Which system covers you — the site lists PERS Tier I and Tier II, TRS Tier I and Tier II, TDC Plan, State Trooper Plan A and B, DSRS, JRS, EMSRS, MPFRS and NRPORS.
  • Your tier, since PERS and TRS split into tiers that can be treated differently.
  • Whether you are already retired and drawing a benefit, or still an active member weighing retirement.
  • The effective date of the change relative to when you would return to work.

H3 A concrete scenario A retired PERS Tier II member is offered a part-time county job. Before accepting, they open the notice linked from WV Consolidated Public Retirement Board, confirm how reemployment affects their annuity, and then call the board at the number listed on the site to confirm their own situation. Doing this before the first paycheck avoids having to unwind an arrangement later.

H3 Practical notes Walk-in service is temporarily unavailable because of construction; staff answer by phone and email during business hours, so plan on a call or message rather than an in-person visit. General rule of thumb for any public pension: reemployment rules usually turn on hours worked, length of the arrangement and whether the new job is covered by the same system — treat that as advice, not as this board's stated terms.

Next step: download or open the notice from the site, note the plan and tier it names, then confirm your specifics with CPRB staff before you accept an offer.

Can I visit the CPRB office in person, and what are the current walk-in policies?

No — as of the site's posted notice, the West Virginia Consolidated Public Retirement Board is temporarily not accepting walk-in customers because of construction. Staff are still reachable by phone or email from 8:00 am to 5:00 pm, at (304) 558-3570, (800) 654-4406, or [email protected], according to WV Consolidated Public Retirement Board.

What this means in practice

If you need to handle something that would normally be done in person — submitting forms, asking about a retirement estimate, or clarifying your plan — call or email first. Staff can tell you whether your task can be completed remotely, whether a document can be mailed or sent electronically, and when in-person service is expected to resume.

A realistic scenario

Suppose you're a PERS Tier II member nearing retirement and want to review your options face to face. Under the current policy, you would call the main line, explain what you need, and ask which forms or documents to send in advance. That often resolves the question without a trip, and if an in-person visit is later required, you'll know what to bring.

Decision guide

  • Routine questions or forms: call or email; no visit needed.
  • Complex benefit or retirement questions: call first and ask for a phone appointment or guidance on submitting documents.
  • Urgent deadline: contact staff by phone as early as possible during business hours and confirm how to document your submission.

Before you travel

Check the site's news section for updates on when walk-in service resumes, since the notice is described as temporary. If you're unsure which of the ten administered systems covers you, start with the "Find Your Plan" section before contacting staff.

How do I contact the CPRB by phone or email for assistance with my retirement account?

Call the CPRB at (304) 558-3570 or (800) 654-4406, or email [email protected]. Staff are available by phone or email from 8:00 am to 5:00 pm. As of the site's current notice, walk-in customers are temporarily not being accepted due to construction, so phone and email are the practical routes. Source: WV Consolidated Public Retirement Board.

Have your plan name and member ID ready before you call. The CPRB administers ten retirement systems, and the right staff contact depends on your plan — for example PERS Tier I or II, TRS Tier I or II, TDC, State Trooper Plan A or B, DSRS, JRS, EMSRS, MPFRS or NRPORS. If you are unsure which plan covers you, say so when you call; identifying the plan first avoids being transferred.

If your question is about returning to work after retirement, the site points to a specific notice on that topic, so check that notice before calling — it may answer the eligibility and reporting questions that otherwise take up most of a call.

Related questions

More questions →
What is wvretirement.com and what does the WV Consolidated Public Retirement Board do?

wvretirement.com is the official website of the West Virginia Consolidated Public Retirement Board (CPRB). The CPRB administers ten retirement systems for West Virginia public employees, and the site serves active members, inactive members, retirees, and anyone seeking information about those plans. If you work for (or have worked for) a West Virginia public employer, this is the agency that manages your retirement benefits.

What the CPRB is

The CPRB is the state agency responsible for administering West Virginia's public retirement systems. On the site, Director Jeffrey Fleck describes it as the source for "the latest news, forms and information about the ten retirement systems that we administer," along with online self-service. The agency's stated motto is "Serve Those Who Serve West Virginia."

Who the site is for

The homepage organizes information around member status rather than around a single audience:

  • Active members — current public employees covered by a CPRB plan
  • Inactive members — people with service credit who are no longer working in a covered position
  • Retirees — former employees receiving a pension
  • General visitors — anyone researching the plans or the agency

The ten retirement systems

The site lists the plans it administers under its "Active Members" section:

Plan Abbreviation
Public Employees Retirement System, Tier I PERS Tier I
Public Employees Retirement System, Tier II PERS Tier II
Teachers Retirement System, Tier I TRS Tier I
Teachers Retirement System, Tier II TRS Tier II
Teachers' Defined Contribution Plan TDC Plan
State Trooper Plan A —
State Trooper Plan B —
Deputy Sheriff Retirement System DSRS
Judges Retirement System JRS
Emergency Medical Services Retirement System EMSRS
Municipal Police Officers and Firefighters Retirement System MPFRS
Natural Resources Police Officers Retirement System NRPORS

Which plan applies to you depends on your employer and, for PERS and TRS, your hire date (Tier I vs. Tier II). The site's "Find Your Plan" feature is the starting point for identifying yours.

What you can do on the site

  • Look up plan details — expand any plan to see information and manage benefits
  • Access online self-service — account tools for members
  • Download forms — including the notice on "Returning to Work after Retirement"
  • Read news and notices — agency announcements and requirement changes
  • Find agency documents — organizational chart, mission statement, and careers/job opportunities

Current service note

The CPRB states it is temporarily not accepting walk-in customers due to construction. Staff are available by phone or email from 8:00 am to 5:00 pm:

If you were planning an in-person visit, call or email first instead.

When this site is the right place to start

Use wvretirement.com if you need to confirm which West Virginia public retirement plan covers you, download a form, check a rule change (such as the returning-to-work requirements), or reach CPRB staff. If your question is about a federal plan, a private employer's 401(k), or a retirement system in another state, this is not the relevant agency.

What are the new requirements for "Returning to Work after Retirement" at CPRB?

The West Virginia Consolidated Public Retirement Board (CPRB) has posted a notice titled "New Requirements for 'Returning to Work after Retirement'" in the NEWS section of wvretirement.com. The notice is available as a PDF document that opens in a new window. If you are a retiree considering returning to work—or an employer hiring a retiree—this notice is the starting point for understanding what has changed. Because the specific requirements are contained in the PDF rather than summarized on the homepage, you need to open and read the notice itself, or contact CPRB directly, to confirm how the changes apply to your situation.

Where to find the notice

  1. Go to wvretirement.com.
  2. Look in the NEWS area of the homepage.
  3. Find the item labeled "New Requirements for 'Returning to Work after Retirement.'"
  4. Select the "Read the Notice" link. It opens a PDF document in a new window.

The homepage does not restate the requirements in text, so the PDF is the authoritative source for the details.

Why this matters

CPRB administers ten retirement systems, and its audience includes active employees, inactive employees, and retirees. Returning to work after retirement can affect a retiree's benefits depending on the plan and the circumstances. The board issued this notice specifically to flag new requirements in that area, which suggests the rules have changed and that retirees who worked under the old understanding should re-check their position.

What to do next

  • Read the notice first. Open the PDF and review the requirements as written.
  • Identify your plan. CPRB's site lists plans including PERS Tier I and Tier II, TRS Tier I and Tier II, TDC Plan, State Trooper Plan A and Plan B, DSRS, JRS, EMSRS, MPFRS, and NRPORS. Requirements can differ by system, so know which one covers you before assuming the notice applies uniformly.
  • Confirm your individual situation with CPRB. The notice is a general document; your specific re-employment terms, hours, and timing may produce a different outcome. CPRB staff can be reached by phone or email.

Contacting CPRB

The homepage states that CPRB is temporarily not accepting walk-in customers due to construction. Staff are available 8:00 am to 5:00 pm to assist members by phone or email:

If you were planning an in-person visit to ask about returning to work, use the phone or email options instead until walk-in service resumes.

How do I find my retirement plan on the WV Consolidated Public Retirement Board website?

Go to wvretirement.com and use the Find Your Plan section on the homepage. Under Active Members, select View all active member plans to expand the full list, then click the plan that matches your employment and membership tier. The site administers ten retirement systems, and each plan page provides detailed information and access to benefit management.

The plans listed on the site

The homepage lists these plans under Active Members:

  • PERS Tier I
  • PERS Tier II
  • TRS Tier I
  • TRS Tier II
  • TDC Plan
  • State Trooper Plan A
  • State Trooper Plan B
  • DSRS
  • JRS
  • EMSRS
  • MPFRS
  • NRPORS

How to pick the right one

Your plan depends on your employer, job type, and when you were hired. Tier I and Tier II are separate membership tiers within the same system (PERS for public employees, TRS for teachers), so the tier matters as much as the system name. State Trooper members also need to choose between Plan A and Plan B. If you are unsure which tier or plan applies to you, check your pay stub, benefits statement, or employment paperwork before relying on a plan page.

What you can do once you find your plan

After clicking your plan, the site states you can get detailed information and manage your benefits. The homepage also notes that online self-service is available from the website for active employees, inactive employees, and retirees.

If you need help

CPRB is temporarily not accepting walk-in customers due to construction. Staff is available 8:00 am to 5:00 pm by phone or email:

The site also links to a notice on new requirements for "Returning to Work after Retirement," plus an organizational chart, careers page, mission statement, and contact page under the About Us menu.

How to Contact the WV Consolidated Public Retirement Board

The West Virginia Consolidated Public Retirement Board (CPRB) can be reached by phone at (304) 558-3570 or (800) 654-4406, or by email at [email protected]. Staff are available from 8:00 am to 5:00 pm. Note that walk-in service is temporarily unavailable due to construction, so phone and email are the current contact channels. For organizational details, the "About Us" section of wvretirement.com includes a message from the director, an organizational chart, and the mission statement; job openings are listed under "Careers & Job Opportunities."

Contact options at a glance

Channel Details Availability
Phone (304) 558-3570 (local) or (800) 654-4406 (toll-free) 8:00 am – 5:00 pm
Email [email protected] —
In-person Temporarily not accepting walk-in customers due to construction —

Because walk-in visits are suspended, plan on calling or emailing rather than visiting the office. If your question concerns your specific plan or benefits, having your plan name and member information ready will help staff route your request.

What you can learn about the organization

The CPRB administers ten retirement systems, and its website serves active employees, inactive employees, retirees, and anyone seeking information. The "About Us" area is where the organizational side of the agency is documented:

  • Message from Our Director – a welcome from Director Jeffrey Fleck
  • Organizational Chart – available as a downloadable PDF
  • Mission Statement – available as a downloadable PDF
  • Careers & Job Opportunities – external listing of current openings
  • Contact Us – a dedicated page for further assistance

The agency's stated role is to "Serve Those Who Serve West Virginia."

Finding your plan or handling benefits

If your reason for contacting CPRB is plan-related, the site's plan directory may answer the question before you call. The homepage lists active member plans including:

  • PERS Tier I and PERS Tier II
  • TRS Tier I and TRS Tier II
  • TDC Plan
  • State Trooper Plan A and State Trooper Plan B
  • DSRS, JRS, EMSRS, MPFRS, and NRPORS

Selecting your plan opens detailed information and self-service options for managing benefits. If you are unsure which plan applies to you, or your issue is not resolved through the plan pages, use the phone or email contacts above.

One current item to check before you call

CPRB has posted a notice on new requirements for "Returning to Work after Retirement." If your question involves working after retirement, read that notice first — it is linked from the homepage as a PDF — so you can ask a more specific question when you contact staff.

Can I visit the WV Consolidated Public Retirement Board office in person right now?

No. The West Virginia Consolidated Public Retirement Board (CPRB) states on its website that it is temporarily not accepting walk-in customers due to construction. If you need help right now, contact staff by phone or email instead.

What the CPRB says about in-person visits

According to the notice on wvretirement.com, the office is closed to walk-in visitors while construction is underway. This applies to anyone who would normally stop by in person — active members, inactive employees, and retirees alike.

The same notice does not give a reopening date, so you should not assume the office will be open on any particular day. Check the site again or call before planning a trip.

How to reach CPRB staff instead

Staff are available 8:00 am to 5:00 pm to assist members by phone or email:

Contact method Details
Phone (304) 558-3570
Toll-free (800) 654-4406
Email [email protected]

What you can still do

  • Call or email during the 8:00 am–5:00 pm window for questions about your plan, benefits, or forms.
  • Use online self-service, which the CPRB says is available from its website.
  • Find your plan on the site if you are an active member — listed plans include PERS Tier I and Tier II, TRS Tier I and Tier II, TDC Plan, State Trooper Plan A and B, DSRS, JRS, EMSRS, MPFRS, and NRPORS.

If you specifically need an in-person visit

There is no walk-in option right now. The practical path is to call or email first and ask whether your issue can be handled remotely or whether an appointment is possible. The website notice only addresses walk-in service, so confirm any in-person arrangement directly with staff rather than showing up.

Website Overview

Identifiable technologies and additional version or configuration signals make the service easier to fingerprint, which may help targeted scanners narrow their checks. An established domain and managed infrastructure suggest continuity of operations and may support dependable delivery, although neither guarantees service quality.

Domain and Registration

Registered in 1998, this domain has about 28 years of history. That suggests continuity, although ownership and purpose may have changed. Transfer-protection status is present, helping reduce the risk of unauthorized domain transfers. The domain uses the common .com extension, which is not an independent safety signal.

DNS and Email

Nameservers are provided by Amazon Route 53, indicating managed DNS hosting. No CNAME was found; the observed records resolve directly to addresses. No MX record was found. A conventional explicit inbound-mail route is not configured. DNSSEC signatures were not detected, so this additional DNS authenticity protection is not confirmed. The lowest observed DNS TTL is 3600 seconds.

TLS and Certificates

The certificate uses an RSA 4096-bit public key, offering broad client compatibility. The server supplied a complete certificate chain. No organization name is present in the certificate; the available fields are consistent with domain validation. The certificate is valid for about 198 days in total, with 162 days remaining. The certificate covers the main domain and its usual www hostname.

HTTP and Browser Security

The Server header exposes the software version: Microsoft-IIS/8.5. This makes version-targeted checks easier, but is not proof of an exploitable vulnerability. X-Powered-By exposes backend information: ASP.NET. The checked browser-security headers were not detected, leaving fewer explicit browser-side safeguards. No obvious internal addresses or debug information were found in the headers. No explicit CDN or WAF marker was found in the response headers.

Technology Stack Analysis

The public page identifies Google Analytics, Microsoft IIS 8.5, with exact versions exposed for 1 technologies. These details can narrow vulnerability checks, although exposure alone is not a vulnerability.

Search and Social Sharing

No homepage meta description was detected, leaving snippet selection more dependent on page text. No homepage canonical URL was detected. If duplicate URLs exist, consolidation may be less explicit. The title has 39 characters, within a common display range. The observed directives allow indexing and link following. No Generator meta tag is publicly exposed.

Hosting and Email

DNSAmazon Route 53
HostingWest Virginia Network for Educational Telecomputing
EmailUnknown
Location United States flagCharleston, West Virginia, United States 129.71.224.77

User reviews (0)

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Pages, Search and Sharing

Meta descriptionNot detected
Canonical URLNot detected
LanguageEnglish (default)
Twitter CardNot detected

No robots.txt found

No sitemaps found

Registration details RDAP / WHOIS

RegistrarNetwork Solutions, LLC
Registered1998-02-09
Expires2028-02-08
Domain statusclient transfer prohibited
Nameserversns-121.awsdns-15.com、ns-1223.awsdns-24.org、ns-1574.awsdns-04.co.uk、ns-785.awsdns-34.net
DNSSECunsigned

DNS records

TypeNameValueTTLPriority
Awww.wvretirement.com129.71.224.773600—
NSwvretirement.comns-121.awsdns-15.com172800—
NSwvretirement.comns-1223.awsdns-24.org172800—
NSwvretirement.comns-1574.awsdns-04.co.uk172800—
NSwvretirement.comns-785.awsdns-34.net172800—
TXTwvretirement.comfmejjm2ciq3e8pd34l31jljafl3600—
TXTwvretirement.commepf593d4gdtl1ssjtfctdgfca3600—

TLS and certificates

AssessmentNormal configuration
Supported protocolsTLSv1.2
Negotiated protocolTLSv1.2
Certificate subjectwww.wvretirement.com
IssuerGoDaddy.com
Valid until2027-03-12T17:50 · Remaining when checked: 162 days
Verification detailsCertificate trust: Passed · Hostname match: Passed

HTTP response headers

HeaderValue
content-typetext/html
serverMicrosoft-IIS/8.5

Identified technologies

Google AnalyticsMicrosoft IIS 8.5