nutritionix.com

Nutritionix is a verified nutrition database and data platform operated by Syndigo LLC. It supplies nutrition data to apps, restaurants, and businesses through four main offerings: a Nutrition API, bulk database licensing, a restaurant platform, and a consumer tracking app. As of the site's current notice, the full Nutritionix website is temporarily offline during a major upgrade, but the database and API remain available to registered partners.

What Nutritionix provides

Current website status

The homepage notice states the full website is temporarily offline while upgrades are rolled out. Two things follow from that:

• The verified nutrition database and API are still accessible, but only to registered partners.
• If you came to the site just to look up nutrition facts for a food or product, the notice directs you to the Nutritionix Track app instead.

If you're having trouble with the Track app, the site's stated first step is to log out and back in.

How to decide if it fits your need

• You're a developer who needs to embed nutrition lookup into an app: the Nutrition API is the relevant service, and access runs through registered partnership.
• You need the data locally rather than via API calls: bulk licensing delivers a monthly CSV export of the full database.
• You run a restaurant and need to manage and publish nutrition data: the restaurant platform is built for that, with 25,000 locations cited as users.
• You just want to check a food's nutrition facts: use the Track app, since the main website is offline.

What the page does not say

The notice does not list pricing, plan tiers, or whether any of these services are free. It also doesn't state registration requirements beyond "registered partners" for database and API access. For those details, you'd need to go through the contact or learn-more paths once the full site is back online.

Nutritionix describes itself as "the world's largest library of verified nutritional data," and its own site gives two concrete scale figures: the bulk database serves "over 1m+ foods," and the Nutritionix API handles "250m+ queries" per month from "20k+ health apps." So the short answer is: by Nutritionix's own published numbers, the database covers more than one million foods and is positioned as verified data, but the full website is currently offline during upgrades, and the database and API are available "to registered partners" rather than to anonymous visitors.

What the numbers actually say

The homepage evidence gives a few distinct claims, and it's worth keeping them separate because they measure different things:

The "1m+ foods" figure is the one that answers the size question directly. The 250m+ monthly queries and 20k+ apps are adoption metrics — they tell you the data is used at scale, not how many foods exist. The 25,000 restaurant locations describe a separate product line for publishing nutrition data, not the size of the core database.

What "verified" means here

The site's own wording is "verified nutritional data" and "verified partners" access. That's a positioning claim from Nutritionix, not an independent audit, so treat "verified" as the company's description of its data quality process rather than a third-party certification. What the evidence does support is that the data is intended for use cases where accuracy matters — health apps and restaurant nutrition publishing — which is consistent with a verification-oriented product.

How you can actually get the data

The homepage lists three access paths, and each has a different audience:

• Nutrition API — for developers building apps. The site points to a "Learn More" page for API details.
• Bulk Database Licensing — a monthly export of the entire database in CSV format, meant to be imported into your own local database. This is the option if you want the full 1m+ foods in one place rather than querying an API.
• Restaurant Platform — for restaurant operators managing and publishing nutrition data across locations.

There's also a Nutritionix Track app for people who just want to browse nutritional info on foods and products, rather than build on the data.

The current catch: the main site is offline

The page states plainly: "Our full website is temporarily offline while we roll out major upgrades." The database and API remain available "to registered partners." Two practical implications:

1. If you're not already a registered partner, you may not be able to reach the full site or sign-up flows until the upgrade completes.
2. If you are a registered partner, the database and API should still work as described.

The page also notes a troubleshooting tip for the Track app: if you have trouble, try logging out and back in.

How to decide if it fits your need

• You're building a health or fitness app and need a large, queryable nutrition dataset → the API is the relevant product; check the API page for access terms.
• You want the whole dataset locally → bulk licensing with monthly CSV export is the match, assuming you qualify as a partner.
• You run restaurants and need to publish nutrition data → the restaurant platform is the relevant offering.
• You just want to look up a food's nutrition → the Track app is the intended route.

One caveat on pricing and access: the page evidence doesn't state costs, free tiers, or whether registration is open to anyone. Don't assume the API or bulk licensing is free or self-serve — the wording "registered partners" suggests gated access, and pricing would need to be confirmed directly with Nutritionix.

Nutritionix's full website is temporarily offline because the company is rolling out major upgrades. During this window, the public-facing site is unavailable, but the underlying nutrition database and API remain accessible to registered partners, and consumers can still look up food and product nutrition through the Nutritionix Track app.

What the offline notice actually says

The site currently displays a single notice: "We're improving Nutritionix!" with the explanation that the full website is temporarily offline while major upgrades are rolled out. The same notice states that "the world's largest library of verified nutritional data is still available in the Nutritionix database and API to registered partners."

Two things follow from that wording:

• The outage is planned maintenance tied to a site upgrade, not a shutdown or data loss.
• Access to the data itself is described as continuing for registered partners — the notice does not say the database is open to anyone without registration.

Services still reachable during the outage

The notice page keeps navigation links and service descriptions live, so you can still read about each offering and follow up from there:

If your goal is simply to check the nutrition of a food or product, the Track app is the path the notice points to. If you need programmatic or bulk access, the API and licensing pages are the relevant entry points — but note that the notice frames both as available to registered partners.

A known app issue and its fix

The notice includes one concrete troubleshooting tip for the Track app: if you're having trouble with the app, try logging out and back in. That's the only self-service fix mentioned, so it's worth trying before assuming the outage is the cause of an app problem.

What to do while the site is down

1. Consumers: Open the Nutritionix Track app to look up foods and products. If it misbehaves, log out and back in first.
2. Developers: Go to the Nutrition API page to review access details. Expect to register as a partner rather than query anonymously.
3. Businesses needing the full dataset: Check the Bulk Database Licensing page for the CSV export arrangement.
4. Restaurants: Use the Restaurant Platform page to review how nutrition data is managed and published.

What isn't stated

The notice does not give a completion date for the upgrade, does not describe what the upgrades change, and does not list pricing for the API, licensing, or restaurant platform. Treat any timeline or cost expectation as unconfirmed until the full site returns.

If you’re having trouble with the Nutritionix Track app, the first thing to try is logging out and then logging back in. That’s the specific fix Nutritionix itself recommends on its current site notice. If that doesn’t resolve the issue, the next step is to use the site’s contact or support channel — but be aware that Nutritionix’s full website is temporarily offline while major upgrades are rolled out, so some support pages may not be reachable right now.

Start With the Logout/Login Reset

The official guidance is short and direct: “Having trouble with the app? Try logging out and back in.”

This is worth doing first because it clears the app’s stored session and forces it to re-authenticate against Nutritionix’s servers. A stale or corrupted session is a common cause of an app that won’t load data, shows outdated content, or gets stuck on a screen.

What to do:

1. Open the Nutritionix Track app.
2. Find the logout or sign-out option in the app’s account or settings area.
3. Log out completely.
4. Log back in with your existing credentials.
5. Check whether the problem is gone — for example, whether food and product nutrition pages now load correctly.

Expected result: the app re-establishes a fresh session and normal browsing of nutritional info resumes.

What the Track App Is Actually For

It helps to know what you should be able to do once the app is working. Nutritionix describes Track as the place to browse nutritional info — “Find complete information and data on the products and foods you love via the Nutritionix Track app.”

So if your problem is that food or product nutrition data won’t display, that’s a Track app issue, not a database or API issue. The Track app is the consumer-facing entry point; the API and bulk database are separate products aimed at developers and partners.

If Logging Out and Back In Doesn’t Work

The site notice points to contact/support as the fallback, but with a caveat: the full Nutritionix website is temporarily offline during upgrades. That means:

• Some support or contact pages may not load.
• The main marketing site content may be unavailable.
• The database and API remain available, but only to registered partners.

Practical options in this situation:

• Try the contact route again later, once the site upgrades are complete.
• If you’re a registered partner, note that the database and API are still accessible even while the public site is down — but that’s a separate access path from the Track app.
• Don’t assume the outage is on your end just because the website is down; the two may be unrelated.

Quick Reference

Bottom Line

Log out and back in first — that’s the documented fix. If it doesn’t help, pursue support, but expect possible delays or unreachable pages while Nutritionix’s full website is offline for upgrades. Keep in mind that the Track app, the API, and bulk database licensing are distinct services, so a Track app problem doesn’t necessarily mean the underlying nutrition data is unavailable.

Nutritionix currently routes visitors to four different services depending on who they are: the Nutrition API for health app developers, Bulk Database Licensing for companies that want the full database as a CSV export, the Restaurant Platform for restaurants publishing nutrition data, and the Track app for everyday consumers browsing food nutrition. The main site is temporarily offline while upgrades roll out, but the database and API remain available to registered partners.

Quick comparison

Choose the Nutrition API if you're building a health app

This is the developer-facing option. The site states that 20k+ health apps make 250m+ queries to the Nutritionix API every month, which tells you it's built for production-scale query volume rather than one-off lookups. If your product needs to look up nutrition data on demand — for logging, search, or labeling features — this is the entry point. Note that the database and API are described as available "to registered partners," so expect a registration step rather than open anonymous access.

Choose Bulk Database Licensing if you need the entire dataset locally

This option is for teams that don't want to query an API at all. You receive a monthly export of the entire database in CSV format and import it into your local database. The site says it now serves over 1m+ foods. Pick this when you need offline access, bulk processing, or want to join nutrition data against your own datasets without per-query calls. The trade-off is that your copy refreshes monthly rather than in real time.

Choose the Restaurant Platform if you publish menu nutrition data

The Restaurant Platform is aimed at food service businesses that need to manage and publish nutrition data. The site cites 25,000 restaurant locations already using it. If you're a restaurant or chain that needs menu nutrition information managed and published consistently, this is the relevant service rather than the API or bulk export.

Choose the Track app if you just want to look up food nutrition

If you're a consumer who wants to browse nutritional info on the products and foods you love, the site points you to the Nutritionix Track app rather than the developer or business services. One practical note from the site itself: if you're having trouble with the app, try logging out and back in.

What to do while the main site is offline

The full website is temporarily offline during major upgrades, but the site says the verified nutritional data library is still available through the Nutritionix database and API to registered partners. So:

• Developers and businesses: proceed through the API or licensing path as a registered partner.
• Consumers: use the Track app.
• If a link on the main site doesn't work, it's likely part of the temporary outage rather than a removed service.

If you're unsure which category you fall into, the deciding question is simple: are you building software (API), storing the whole dataset yourself (licensing), publishing your own menu data (restaurant platform), or just looking up food for yourself (Track app)?