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What is OHOW?
OHOW is the Orthopaedic Hospital of Wisconsin, a specialty orthopedic care provider. Its site presents it as a destination for bone, joint, muscle and movement care rather than a general hospital: orthopedic specialist consultations, surgery, pain management, diagnostic services and physical therapy all appear under one roof. Its stated focus is helping people in the community maintain an active lifestyle.
What it offers
- Specialist consultations and surgery across hand, wrist and elbow; shoulder; hip; knee; foot and ankle; and neck and back.
- Work-related injury care, which matters if you need documentation or a return-to-work plan alongside treatment.
- Pain management for ongoing joint or spine pain that has not resolved with rest or therapy.
- Physical therapy, including a free walk-in assessment service branded "Ortho First" — useful if you have a new injury and are not sure whether you need a physician referral first.
- Diagnostic services to identify the source of pain before treatment decisions.
- Patient resources covering the surgical journey: what to do before surgery, what happens during your stay, discharge instructions and case management.
Who it suits
Someone with a specific musculoskeletal problem — a torn ligament, persistent knee pain, a shoulder injury, back pain, or a work injury — is a better fit than someone seeking general medical care. The site also signals convenience for people who want assessment, imaging and therapy coordinated through one orthopedic organization rather than spread across separate offices.
Practical next step
Start with the free walk-in physical therapy assessment if your issue is new and you mainly want to know what is going on and whether therapy is enough. Request a specialist appointment if you already have imaging, a clear injury, or pain that has lasted weeks. If cost is the deciding factor, ask about insurance coverage and payment options when you call, and see Ascension for an example of how hospitals publish price transparency information — the same kind of pricing detail is worth requesting directly from OHOW.
For broader context on orthopedic conditions and treatment options, the American Academy of Orthopaedic Surgeons is a useful independent reference.
How do I schedule an appointment with an orthopedic specialist at OHOW?
You can request an appointment directly through the OHOW website. The page shows a Request An Appointment option alongside a 24/7 free consultation prompt ("Consult with an Orthopedic Specialist NOW"), so online scheduling is the intended first step.
For a specific specialist, browse Our Doctors first, note the name, then submit the request and mention that doctor. If you would rather talk to someone, call (414) 961-6800, the number listed on the site. Existing patients can use the Patient Portal for follow-up visits.
A practical example: if you have knee pain and want a knee specialist, open the Knee section under Specialties and Services, pick a doctor from Our Doctors, then submit a request naming that doctor and describing your symptoms briefly.
When to use which route
| Situation | Best route |
|---|---|
| New patient, non-urgent | Online Request An Appointment |
| Need a specific doctor | Check Our Doctors, then request by name |
| Questions about insurance or timing | Call (414) 961-6800 |
| Established patient, follow-up | Patient Portal |
| Not sure you need a specialist | Ask about ORTHO FIRST, the free walk-in physical therapy assessment |
What to have ready
- Your symptoms and when they started
- Any prior imaging or records
- Insurance details
- Your preferred location and times
Note that ORTHO FIRST is described as a free walk-in physical therapy assessment, so it may be a faster starting point if your issue might be handled without surgery. For context on how orthopedic providers present scheduling and price transparency, see Ascension and OHOW.
What conditions or body areas does OHOW treat?
OHOW treats a broad range of musculoskeletal and orthopedic conditions, organized by body area and service line. According to the site's own navigation, its specialties and services include:
- Hand, wrist, and elbow
- Shoulder
- Hip
- Knee
- Foot and ankle
- Neck and back
- Work-related injuries
- Pain management
- Physical therapy (including therapy services and a directory of therapists)
- Diagnostic services
- Ortho First — described on the page as free walk-in physical therapy assessments
The site also lists patient resources tied to surgical care: before your surgery, during your stay, discharge instructions, and case management.
How to use this
If you're deciding where to start, match your problem to the closest category above, then choose the entry point that fits your urgency. A new or unclear injury may fit the walk-in physical therapy assessment route; a known joint problem such as knee or shoulder pain points toward the relevant specialty; a workplace injury may be handled through the work-related injuries service. For anything involving surgery, the "before your surgery" and "during your stay" pages are the practical next step for preparation and logistics.
You can browse the full service list and request an appointment at OHOW.
Does OHOW offer free walk-in physical therapy assessments?
Yes. OHOW advertises ORTHO FIRST – Free Walk-In Physical Therapy Assessments on its site, so you can be assessed without a scheduled appointment or an upfront assessment fee. The same page promotes a free, 24/7 way to connect with an orthopedic specialist and to request an appointment.
What this is good for
- A new injury or flare-up where you want a quick opinion on whether it is serious
- Deciding between rest, physical therapy, injections or a surgical consult
- People without a referral who want to know their next step
What to check before you go
- Walk-in hours: "Walk-in" usually means during specific clinic hours, not literally around the clock. The 24/7 offer refers to the specialist connection, which may be virtual.
- Insurance and billing: Ask whether the assessment itself is free and whether any follow-up treatment, imaging or specialist visit is billed.
- What to bring: Photo ID, insurance card, medication list, and any imaging or notes from prior care.
- Location: Confirm which OHOW site offers the walk-in assessment.
Where it fits
For a suspected fracture, dislocation, sudden severe swelling, numbness or loss of function, urgent or emergency care is the safer first stop. For nagging or stable joint, back and sports issues, a free walk-in assessment is a low-commitment way to get a plan. OHOW's listed services cover hand, wrist and elbow, shoulder, hip, knee, foot and ankle, neck and back, work-related injuries, pain management, physical therapy and diagnostic services, so the assessment can route you to the right one.
Next step
Call OHOW at the number listed on OHOW to confirm today's walk-in hours and location, then bring your ID, insurance card and any prior imaging.
What should I expect before, during, and after surgery at OHOW?
OHOW’s site groups patient guidance into three stages: before surgery, during your stay, and discharge instructions. That structure tells you the hospital expects you to prepare in advance, follow a defined inpatient routine, and leave with a recovery plan rather than a single handout.
H3 Before surgery Expect administrative and clinical preparation. The site lists patient resources alongside case management, and it mentions physical therapy, diagnostic services, and pain management as part of its service mix. In practice, that usually means paperwork, insurance and billing steps, pre-op testing or imaging if needed, and instructions about medications, fasting, and what to bring. A concrete reader scenario: if you are scheduled for a knee replacement, ask during scheduling which pre-op appointments are required, whether imaging is done at OHOW, and who to call after hours.
H3 During your stay The site’s “During Your Stay” page is the place to look for what happens on the unit, but the homepage does not spell out room types, visiting hours, or daily routines. As general advice, expect nursing checks, pain control, and early movement or therapy when your surgeon allows it. The hospital also advertises free walk-in physical therapy assessments through Ortho First, which is useful if you want a therapy opinion before or after a procedure, though it is not the same as inpatient care.
H3 After surgery The discharge instructions section is the main takeaway. You should leave with written wound care, medication, activity limits, and follow-up timing. Case management can help arrange equipment, home health, or outpatient therapy. OHOW also lists physical therapy and therapy services, so ask whether your follow-up therapy is at OHOW or elsewhere and how many visits your plan covers.
H3 Practical next step Call the main number listed on the site and ask for the pre-surgery, during-stay, and discharge packets for your specific procedure. If you are comparing orthopedic hospitals, use this checklist:
| Stage | What to confirm |
|---|---|
| Before | Pre-op tests, medication holds, fasting rules, insurance authorization |
| During | Visiting hours, pain plan, when therapy starts, who updates family |
| After | Discharge date, wound care, therapy location, emergency contact |
For broader context on hospital price transparency, see Ascension Price Transparency. For OHOW itself, start at OHOW.
How can I pay my bill or access my patient portal at OHOW?
Pay your OHOW bill or reach your patient portal through the links in the site's top navigation: Pay Your Bill and Patient Portal appear alongside Contact Us and Locations on OHOW. If you prefer to handle billing questions by phone, the site lists CALL: (414) 961-6800.
What each option is for
| Task | Best entry point | Notes |
|---|---|---|
| Pay a bill | Pay Your Bill link in the header | Fastest path if you already have a statement or account number handy |
| View records, messages or test results | Patient Portal | Use this for clinical information and ongoing communication, not just payment |
| Ask about a charge or payment plan | Phone: (414) 961-6800 | Useful when a bill looks wrong or you need to discuss options |
A practical scenario
Suppose you had knee surgery and a statement arrives while you are traveling. You can pay the balance through the Pay Your Bill link without creating a portal login, then use the Patient Portal later to check visit notes or message your care team. If the amount does not match your insurance explanation, call the main number instead of paying first—billing staff can correct or rebill a claim.
Before you start
- Have your statement, date of birth and insurance card nearby.
- If you are new to the portal, expect a separate registration step; the bill-payment page and the portal are typically different systems.
- For price or cost questions before treatment, ask the hospital directly rather than relying on the website, since published pricing information varies by procedure and insurer.
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